Workplace Coordinator

Posted Date 11 Dec 2023

Experience	3 Years	Salary	60000USD - 290000USD
Job Type	Full Time	Company	Netflix
Job Category	Worker	Qualification	BS Communication
Gender	Both	Last Date	10 Jan
Vacancies	1	Remote	No
Location(s)	California , United States

Job Description

It’s an⠀amazing⠀time to be⠀joining⠀Netflix as⠀we⠀continue⠀to⠀transform⠀entertainment⠀globally.

Netflix⠀is one of⠀the⠀world's⠀leading⠀entertainment⠀services⠀with over⠀238⠀million⠀paid⠀memberships⠀in over⠀190⠀countries⠀enjoying⠀TV series,⠀films, and⠀games⠀across a⠀wide⠀variety of⠀genres and⠀languages.⠀Members⠀can play,⠀pause and⠀resume⠀watching,⠀as much as⠀they want,⠀anytime,⠀anywhere,⠀and can⠀change⠀their⠀plans at⠀any⠀time.

Offering⠀an⠀exciting⠀and⠀fast-paced⠀work⠀environment,⠀we are⠀looking⠀for a⠀committed,⠀hands-on,⠀customer-focused⠀individual⠀with the⠀ability to⠀keep pace⠀with our⠀growth.⠀The⠀Workplace⠀Coordinator⠀will be⠀responsible⠀for⠀providing⠀an⠀exceptional⠀experience⠀to all⠀staff and⠀visitors,⠀ensuring⠀we are⠀using⠀resources⠀to the⠀optimum.

The⠀successful⠀candidate⠀will be⠀proactive,⠀creative⠀and will⠀be a⠀thought-partner⠀to the⠀whole⠀Workplace⠀team,⠀encouraged⠀to express⠀new ideas⠀on⠀improving⠀the⠀overall⠀experience⠀in the⠀workplace.

This⠀role⠀reports⠀directly⠀to the⠀Workplace⠀Experience⠀Manager.

Job responsibilities include:

Ensure an⠀exceptional⠀experience⠀for all⠀stakeholders,⠀to include⠀staff,⠀visiting⠀employees,⠀new hires,⠀guests and⠀interview⠀candidates.
Promote⠀a high⠀level of⠀satisfaction⠀among⠀staff by⠀promptly⠀responding⠀to their⠀service⠀requirements.⠀Ensure the⠀same level⠀of service⠀from team⠀members⠀and⠀Workplace⠀vendors.
Demonstrate⠀a desire⠀to remain⠀close to⠀the⠀business⠀to⠀understand⠀the impact⠀of an⠀exceptional⠀Workplace⠀Experience.
Work⠀collaboratively⠀with⠀cross-functional⠀partners⠀and⠀immediate⠀team⠀members to⠀support⠀the⠀delivery⠀of⠀operational⠀excellence,⠀continuously⠀evaluating⠀existing⠀processes⠀to⠀identify⠀areas of⠀improvement⠀to move⠀Netflix⠀forward.
Work⠀collaboratively⠀with⠀vendors to⠀ensure⠀high⠀levels of⠀service,⠀maintaining⠀solid⠀communication⠀and good⠀working⠀relationships.
Assist⠀Front of⠀House⠀vendor⠀with⠀Reception⠀and⠀Corporate⠀logistics⠀duties,⠀presenting⠀a⠀professional⠀and⠀welcoming⠀first⠀contact to⠀all⠀visitors.
Support⠀the⠀Workplace⠀Experience⠀Manager to⠀ensure a⠀high level⠀of service⠀and⠀quality⠀with⠀on-site⠀catering⠀services.
Working⠀across⠀various⠀contact⠀streams to⠀assign,⠀monitor⠀and⠀complete⠀employee⠀requests⠀in a⠀timely and⠀efficient⠀manner.
Assist⠀the⠀Workplace⠀Experience⠀Manager⠀with staff⠀engagement⠀and⠀Workplace⠀communications,⠀including⠀but not⠀limited to⠀management⠀of⠀Workplace⠀ELP⠀content.
Manage⠀office⠀supplies,⠀from⠀design⠀conception⠀to stock⠀control.⠀To include⠀but not⠀limited⠀to,⠀stationery,⠀swag,⠀front of⠀house⠀supplies.
Work⠀with⠀external⠀vendors⠀and⠀Workplace⠀Operations⠀team⠀members to⠀actively⠀improve⠀and⠀promote⠀our⠀sustainability⠀performance.
Assist⠀with⠀planning,⠀coordination⠀and set up⠀for any⠀employee⠀engagement⠀events⠀within the⠀office -⠀working⠀with⠀partners,⠀vendors⠀and⠀stakeholders⠀to ensure⠀smooth and⠀successful⠀execution.⠀Lead on⠀seasonal⠀decor and⠀activations⠀e.g. Earth⠀Month,⠀Cultural⠀Holidays,⠀Etc.
Work⠀collaboratively⠀with⠀Workplace⠀Operations⠀on office⠀aesthetics
Work⠀collaboratively⠀with⠀Workplace⠀Operations⠀to Onboard⠀and⠀welcome⠀new⠀employees⠀into their⠀new⠀workplace.
Work⠀with⠀Workplace⠀Operations⠀to ensure⠀that⠀Health and⠀Safety⠀within the⠀workplace⠀is always⠀observed.
Support⠀Workplace⠀Management⠀and⠀Operations⠀teams on⠀an ad-hoc⠀basis as⠀well as⠀other UCAN⠀Workplace⠀teams.

Requirements:

Experience⠀in a⠀similar⠀position⠀for a⠀minimum of⠀3-5 years⠀is needed⠀to be⠀successful⠀in this⠀role
A⠀team⠀player of⠀approachable⠀and social⠀disposition,⠀with⠀ability to⠀maintain⠀successful⠀relationships⠀with all⠀internal⠀and⠀external⠀stakeholders
Customer⠀service⠀driven,⠀with the⠀ability to⠀demonstrate⠀innovation⠀and⠀drive
Self⠀motivated⠀and⠀proactive,⠀with⠀confidence⠀in knowing⠀when to⠀make a⠀decision,⠀and when⠀to seek⠀further⠀clarification
A⠀strategic⠀thinker⠀who⠀demonstrates⠀good⠀judgment⠀to shape⠀and grow⠀their⠀role.
Details⠀driven⠀with⠀excellent⠀verbal and⠀written⠀communication⠀skills
Demonstrable⠀problem⠀solving⠀skills,⠀with the⠀ability to⠀exercise⠀excellent⠀judgment⠀in⠀reaction⠀to the⠀current⠀needs of⠀the⠀workplace
Accustomed⠀to⠀multitasking⠀in a⠀fast-paced⠀creative⠀environment,⠀with⠀strong⠀attention⠀to detail⠀and⠀excellent⠀organisation⠀skills
Flexible⠀attitude⠀and⠀willingness⠀to⠀sometimes⠀work⠀outside of⠀the usual⠀office⠀hours
Knowledge⠀and⠀proficiency⠀with⠀Gmail,⠀Google⠀Docs,⠀etc.
Demonstrate⠀a clear⠀understanding⠀of and⠀embraces⠀the⠀Netflix⠀Culture

At⠀Netflix,⠀we⠀carefully⠀consider a⠀wide range⠀of⠀compensation⠀factors to⠀determine⠀your⠀personal⠀top of⠀market. We⠀rely on⠀market⠀indicators⠀to⠀determine⠀compensation⠀and⠀consider⠀your⠀specific⠀job,⠀skills,⠀and⠀experience⠀to get it⠀right.⠀These⠀considerations⠀can cause⠀your⠀compensation⠀to vary⠀and will⠀also be⠀dependent⠀on your⠀location.

The⠀overall⠀market⠀range for⠀roles in⠀this area⠀of Netflix⠀is⠀typically⠀$60,000 -⠀$290,000

This⠀market⠀range is⠀based on⠀total⠀compensation⠀(vs. only⠀base⠀salary),⠀which is⠀in line⠀with our⠀compensation⠀philosophy.⠀Netflix is⠀a unique⠀culture⠀and⠀environment.⠀Learn more⠀here.