Workforce Student Advisor

Grounded⠀in the⠀Liberal⠀Arts⠀tradition,⠀the⠀College of⠀Staten⠀Island is⠀committed⠀to the⠀highest⠀standards⠀in⠀teaching,⠀research,⠀and⠀scholarship.⠀Drawing on⠀the rich⠀heritage⠀of the⠀City⠀University⠀of New⠀York that⠀has⠀provided⠀access to⠀excellence⠀in higher⠀education⠀since⠀1847, the⠀College of⠀Staten⠀Island⠀offers⠀that same⠀opportunity⠀in New⠀York⠀City’s⠀Borough of⠀Staten⠀Island.⠀The⠀College is⠀dedicated⠀to helping⠀its⠀students⠀fulfill⠀their⠀creative,⠀aesthetic,⠀and⠀educational⠀aspirations⠀through⠀competitive⠀and⠀rigorous⠀undergraduate,⠀graduate,⠀and⠀professional⠀programs.⠀We embrace⠀the⠀strength⠀of our⠀diversity,⠀foster⠀civic⠀mindedness,⠀and⠀nurture⠀responsible⠀citizens⠀for our⠀city,⠀country,⠀and the⠀world.

The⠀Office of⠀Workforce⠀Development⠀and⠀Innovation⠀at the⠀College of⠀Staten⠀Island⠀develops,⠀manages,⠀and offers⠀training⠀programs⠀designed⠀to address⠀critical⠀skill gaps⠀in growing⠀workforce⠀industries.⠀Workforce⠀Development⠀provides⠀quality,⠀flexible⠀and⠀cost-effective⠀training⠀to support⠀the⠀educational⠀and⠀training⠀goals of⠀individuals⠀and⠀organizations⠀across New⠀York city.⠀We offer⠀certificate⠀programs⠀and⠀professional⠀development⠀courses in⠀the⠀healthcare,⠀technology⠀and⠀business⠀sectors.⠀Our⠀department⠀draws upon⠀the⠀expertise⠀of faculty⠀and⠀subject⠀matter⠀experts to⠀deliver⠀quality⠀training⠀programs.

The⠀College of⠀Staten⠀Island’s⠀Office of⠀Workforce⠀Development⠀and⠀Innovation⠀seeks a⠀Student⠀Advisor⠀with⠀strong⠀academic⠀advisement⠀and⠀administrative⠀skills to⠀support⠀trainee⠀retention⠀and⠀persistence⠀throughout⠀their⠀enrollment.⠀The⠀Student⠀Advisor⠀will⠀provide⠀targeted⠀support⠀and case⠀management⠀services,⠀providing⠀1:1 and⠀whole⠀group⠀guidance⠀and⠀assistance⠀with a⠀comprehensive⠀plan to⠀ensure⠀trainees⠀reach⠀their⠀certification⠀goals.⠀This⠀position⠀will⠀report to⠀the⠀Associate⠀Director⠀of⠀Workforce⠀Development.

The successful candidate will perform the following duties and broadly support the Office of Workforce Development and Innovation in the following:

• Facilitate⠀program⠀orientation⠀for newly⠀enrolled⠀Workforce⠀trainees.
• Support⠀intake⠀activities⠀for grant⠀funded and⠀tuition-based⠀Workforce⠀programs⠀as⠀needed.
• Create⠀and⠀maintain⠀learner⠀portfolios⠀(creation⠀of a⠀career/certification⠀plan;⠀captures⠀milestone⠀achievements/relevant⠀documentation).
• Monitors⠀and tracks⠀student⠀engagement,⠀including⠀conferencing⠀with⠀trainees⠀and⠀instructors⠀to ensure⠀student⠀success⠀and⠀attainment⠀of⠀expressed⠀goals.
• Consults⠀with⠀Associate⠀Director⠀to create⠀and⠀maintain a⠀catalog of⠀resources⠀and⠀referrals⠀for adult⠀learners⠀as⠀requested⠀or needed;⠀this can⠀include⠀but not⠀limited to⠀referrals⠀for social⠀services⠀and⠀community⠀support.
• Conducts⠀trainee⠀evaluation⠀surveys,⠀capturing⠀trainee⠀voice and⠀experiences,⠀providing⠀insight⠀for⠀training⠀program⠀management⠀and⠀revisions.
• Other⠀job-related⠀duties as⠀necessary.

• Bachelor's⠀degree and⠀related⠀experience⠀in direct⠀support to⠀students⠀are⠀preferred⠀or 4-8⠀years'⠀experience⠀in a⠀related⠀field.
• A⠀minimum of⠀two years⠀of⠀experience⠀in⠀Academic⠀Advising.
• Strong⠀presentation,⠀verbal,⠀and⠀interpersonal⠀communication⠀skills to⠀successfully⠀work with⠀and⠀present to⠀diverse⠀learners⠀and⠀audiences.
• Proficient⠀in⠀Microsoft⠀365 with⠀intermediate⠀to⠀advanced⠀MS Word,⠀PowerPoint⠀and Excel⠀skills.
• Experience⠀with data⠀collection,⠀evaluation,⠀and⠀reporting.
• Highly⠀organized⠀and able⠀to work⠀both⠀independently⠀and as⠀part of a⠀team.

The⠀Research⠀Foundation⠀of The⠀City⠀University⠀of New⠀York⠀(RFCUNY)⠀was⠀established⠀as a⠀not-for-profit⠀educational⠀corporation⠀chartered⠀by the⠀State of⠀New York⠀in 1963.⠀RFCUNY⠀supports⠀CUNY⠀faculty⠀and staff⠀in⠀identifying⠀and⠀obtaining⠀external⠀support⠀(pre-award)⠀from⠀government⠀and⠀private⠀sponsors⠀and is⠀responsible⠀for the⠀administration⠀of all⠀such⠀funded⠀programs⠀(post-award).

RFCUNY⠀stands⠀between⠀CUNY’s⠀principal⠀investigators⠀(PIs) and⠀the⠀sponsors⠀who⠀support⠀them and⠀strives to⠀fulfill⠀its⠀essential⠀responsibilities⠀to both⠀groups.⠀Working⠀closely⠀with⠀individual⠀PIs and⠀Grants⠀Officers⠀on the⠀campuses,⠀RFCUNY⠀oversees⠀employment,⠀accounting,⠀audit,⠀reporting,⠀purchasing,⠀and⠀special⠀responsibilities⠀that⠀include⠀management⠀of a⠀planned⠀giving⠀program;⠀liaison⠀with⠀governmental⠀agencies⠀and⠀foundations;⠀negotiation⠀of⠀agreements;⠀facility⠀construction⠀and⠀renovation;⠀protection⠀and⠀commercialization⠀of⠀intellectual⠀property;⠀and⠀compliance⠀with⠀applicable⠀standards⠀in⠀research⠀involving⠀human⠀subjects,⠀animal⠀care,⠀environmental⠀and⠀radiological⠀safety,⠀and⠀conflicts⠀of⠀interest.