Virtuoso®⠀is the⠀leading⠀global⠀travel⠀agency⠀network⠀specializing⠀in luxury⠀and⠀experiential⠀travel.⠀This⠀by-invitation-only⠀organization⠀comprises⠀over 1,200⠀travel⠀agency⠀locations⠀with more⠀than⠀20,000⠀travel⠀advisors⠀in 54⠀countries⠀throughout⠀North⠀America,⠀Latin⠀America,⠀the⠀Caribbean,⠀Europe,⠀Asia-Pacific,⠀Africa and⠀the Middle⠀East.⠀Drawing⠀upon its⠀preferred⠀relationships⠀with more⠀than 2,300⠀of the⠀world’s⠀best⠀hotels and⠀resorts,⠀cruise⠀lines,⠀airlines,⠀tour⠀companies⠀and⠀premier⠀destinations,⠀the⠀network⠀provides⠀its⠀upscale⠀clientele⠀with⠀exclusive⠀amenities,⠀rare⠀experiences⠀and⠀privileged⠀access.⠀Normalized⠀annual⠀sales of⠀(U.S.)⠀$28-$32⠀billion⠀make⠀Virtuoso a⠀powerhouse⠀in the⠀luxury⠀travel⠀industry.⠀For more⠀information,⠀visit⠀www.virtuoso.com.
The⠀Vice⠀President,⠀Data &⠀Analytics⠀is⠀responsible⠀for⠀spearheading⠀the⠀production⠀of⠀data-forward⠀reporting⠀tools for⠀internal⠀and⠀external⠀users,⠀including⠀strategies⠀for⠀increasing⠀the⠀utility of⠀data. In⠀addition,⠀this VP⠀will lead⠀the⠀development⠀and⠀integration⠀of data⠀science⠀and⠀analytics⠀disciplines,⠀with a⠀focus on⠀business⠀impact.⠀This role⠀involves⠀presenting⠀crucial⠀findings⠀to upper⠀management⠀and⠀network⠀members to⠀garner⠀their⠀backing⠀and⠀actively⠀aids in⠀translating⠀these⠀insights⠀into⠀actionable⠀strategies.
Essential duties and responsibilities include the following. Other duties may be assigned.
- Lead teams⠀throughout⠀the data⠀acquisition,⠀research⠀and⠀delivery⠀process.
- Advise⠀senior⠀execs,⠀board⠀members,⠀member⠀agencies⠀and⠀network⠀partners⠀on data⠀strategies,⠀initiatives⠀and⠀findings.
- Develop,⠀implement⠀and⠀sustain a⠀framework—in⠀collaboration⠀with⠀internal⠀and⠀external⠀stakeholders—to⠀increase/improve⠀both the⠀quantity⠀and⠀quality of⠀data.
- Develop⠀a⠀long-term⠀strategy⠀and plan⠀for⠀evangelizing,⠀introducing⠀and⠀sustaining⠀a⠀system/platform⠀for⠀delivering⠀actionable⠀data to⠀internal⠀and⠀external⠀end⠀users.
- Develop⠀Virtuoso’s⠀data⠀analytics,⠀data⠀science,⠀BI and AI⠀capabilities⠀and⠀talent,⠀with focus⠀on the⠀ability to⠀evaluate⠀business⠀strategies⠀and⠀tactics⠀and⠀improve⠀decisions.
- Identify,⠀evaluate,⠀develop⠀and deploy⠀talent,⠀viewed⠀through⠀vertical⠀and⠀horizontal⠀organizational⠀perspectives.
- Drive⠀the⠀analysis⠀of complex⠀data sets⠀to uncover⠀insights⠀that⠀inform⠀business⠀decisions.
- Develop⠀and⠀oversee⠀the⠀creation⠀of⠀reports,⠀dashboards,⠀and other⠀tools that⠀provide⠀actionable⠀intelligence⠀to⠀business⠀units.
- Promote⠀a culture⠀of⠀data-driven⠀decision-making⠀within the⠀organization.
- Manage⠀the budget⠀for the⠀department,⠀including⠀investments⠀in⠀technology,⠀training,⠀and⠀staffing.
- Ensure⠀the data⠀and⠀analytics⠀initiatives⠀deliver⠀value and⠀contribute⠀to the⠀financial⠀performance⠀of the⠀organization.
Educational and Skills Requirements:
- Bachelor’s⠀degree in⠀related⠀field
- 10+⠀years⠀Prior⠀experience⠀in⠀business⠀analytics/analyses,⠀leading⠀multi-level⠀teams,⠀developing⠀relationships⠀with⠀internal⠀and⠀external⠀stakeholders⠀at an⠀executive⠀level, and⠀working in⠀an agile⠀environment
- Ability⠀to⠀prioritize⠀business⠀outcomes⠀and⠀solutions
- Experience⠀with⠀Snowflake⠀or similar⠀technology
- Data⠀visualization/delivery⠀platform⠀(e.g.,⠀Tableau,⠀Domo,⠀Power BI,⠀etc.)
- AI⠀and data⠀science⠀experience
- Advanced⠀analytical⠀skills
- Work⠀history⠀reflecting⠀strong⠀leadership,⠀ability to⠀lead⠀people and⠀projects
- Exceptional⠀problem-solving⠀and⠀strategic⠀thinking⠀capabilities
- Excellent⠀communication⠀skills,⠀both⠀verbal and⠀written
- Comfortable⠀in a⠀fast-paced⠀environment⠀with⠀multiple⠀tasks and⠀projects⠀at hand
Travel Requirements:
- Travel up⠀to 10% of⠀the⠀time.
- Travel⠀may⠀include⠀both⠀domestic⠀and⠀international.
Type/Nature of Contacts:
- Internal:⠀Key job⠀contacts⠀are⠀primarily⠀with⠀director⠀level⠀staff and⠀above⠀outside of⠀the⠀job’s⠀immediate⠀work⠀unit/department.
- External:⠀Agency⠀owners and⠀managers,⠀supplier⠀executives,⠀c-suite.
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