Transfer Admission Counselor

The role involves fostering partnerships with Chicagoland schools, helping students navigate the transfer process, and collaborating with a diverse team to ensure equitable access to education. This is a hybrid position that combines office-based work at our Chicago campus with regular travel to assigned partner institutions.

Key Responsibilities:

1. Relationship Building & Collaboration:

   • Strengthen partnerships with transfer advisors, counselors, and administrators at assigned partner institutions.
   • Maintain positive working relationships with prospective students, their families, and school partners.

2. Recruitment & Outreach:

   • Actively participate in recruitment events, including on-campus and off-campus activities.
   • Conduct informational sessions and transfer workshops for prospective students.
   • Assist prospective students in understanding Roosevelt’s transfer process, academic offerings, and financial aid opportunities.

3. Admissions Support:

   • Advise transfer students on application procedures, program requirements, and deadlines.
   • Guide students through the admission process, addressing any concerns or questions they may have.
   • Collaborate with other staff to process transfer applications and assess eligibility.

4. Student Communication:

   • Serve as the primary point of contact for prospective transfer students, providing guidance on course transferability, academic planning, and general campus life.
   • Adapt communication style to address diverse student needs, including navigating potentially difficult conversations with care and professionalism.

5. Travel & On-Campus Engagement:

   • Travel regularly to assigned partner institutions for recruitment activities, including college fairs, information sessions, and one-on-one meetings with students.
   • Attend on-campus meetings and events to foster a strong presence in the university community.

6. Administrative Tasks:

   • Input and maintain data in the CRM (Slate) and SIS (Banner) systems, ensuring accuracy of recruitment and admissions information.
   • Prepare and deliver reports as required, tracking the effectiveness of recruitment strategies.

Knowledge, Skills, and Abilities Required:

• Education: Bachelor’s degree in a relevant field.

• Experience: Minimum of 1-year experience in admissions, enrollment management, or a related student services role.

• Skills:

  • Strong public speaking and presentation skills.
  • Ability to adapt communication style to diverse audiences.
  • Proficiency in CRM (Slate), SIS (Banner), and Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to manage multiple priorities independently.
  • Excellent organizational, written, and verbal communication skills.
  • Strong interpersonal skills with a focus on building relationships in a multicultural environment.
  • Problem-solving ability and tact when navigating difficult conversations.

• Travel: A valid driver’s license and ability to travel to partner institutions for recruitment events.

Preferred Qualifications:

• Fluency or conversational ability in Spanish.
• Familiarity with Slate (CRM) and Banner (SIS) systems.

Working Conditions:

• Work Environment: Primarily office-based with hybrid work flexibility (2-3 days on campus per week).
• Physical Requirements: Sedentary work with regular use of a computer. Requires frequent typing and extended screen time.