The role involves fostering partnerships with Chicagoland schools, helping students navigate the transfer process, and collaborating with a diverse team to ensure equitable access to education. This is a hybrid position that combines office-based work at our Chicago campus with regular travel to assigned partner institutions.
Key Responsibilities:
Relationship Building & Collaboration:
- Strengthen partnerships with transfer advisors, counselors, and administrators at assigned partner institutions.
- Maintain positive working relationships with prospective students, their families, and school partners.
Recruitment & Outreach:
- Actively participate in recruitment events, including on-campus and off-campus activities.
- Conduct informational sessions and transfer workshops for prospective students.
- Assist prospective students in understanding Roosevelt’s transfer process, academic offerings, and financial aid opportunities.
Admissions Support:
- Advise transfer students on application procedures, program requirements, and deadlines.
- Guide students through the admission process, addressing any concerns or questions they may have.
- Collaborate with other staff to process transfer applications and assess eligibility.
Student Communication:
- Serve as the primary point of contact for prospective transfer students, providing guidance on course transferability, academic planning, and general campus life.
- Adapt communication style to address diverse student needs, including navigating potentially difficult conversations with care and professionalism.
Travel & On-Campus Engagement:
- Travel regularly to assigned partner institutions for recruitment activities, including college fairs, information sessions, and one-on-one meetings with students.
- Attend on-campus meetings and events to foster a strong presence in the university community.
Administrative Tasks:
- Input and maintain data in the CRM (Slate) and SIS (Banner) systems, ensuring accuracy of recruitment and admissions information.
- Prepare and deliver reports as required, tracking the effectiveness of recruitment strategies.
Knowledge, Skills, and Abilities Required:
Education: Bachelor’s degree in a relevant field.
Experience: Minimum of 1-year experience in admissions, enrollment management, or a related student services role.
Skills:
- Strong public speaking and presentation skills.
- Ability to adapt communication style to diverse audiences.
- Proficiency in CRM (Slate), SIS (Banner), and Microsoft Office Suite (Word, Excel, Outlook).
- Ability to manage multiple priorities independently.
- Excellent organizational, written, and verbal communication skills.
- Strong interpersonal skills with a focus on building relationships in a multicultural environment.
- Problem-solving ability and tact when navigating difficult conversations.
Travel: A valid driver’s license and ability to travel to partner institutions for recruitment events.
Preferred Qualifications:
- Fluency or conversational ability in Spanish.
- Familiarity with Slate (CRM) and Banner (SIS) systems.
Working Conditions:
- Work Environment: Primarily office-based with hybrid work flexibility (2-3 days on campus per week).
- Physical Requirements: Sedentary work with regular use of a computer. Requires frequent typing and extended screen time.