Technical Project Manager

A⠀Technical⠀Project⠀Manager⠀(TPM) is a⠀skilled⠀professional⠀in charge⠀of⠀supervising⠀and⠀ensuring⠀the⠀successful⠀completion⠀of⠀technology-related⠀projects,⠀while⠀maintaining⠀a high⠀standard⠀of⠀quality.⠀The⠀projects⠀are guided⠀by the⠀strategic⠀framework⠀established⠀by⠀TSI-COO-SPR⠀directives.

The⠀role also⠀involves a⠀mix of⠀Amadeus⠀business⠀knowledge,⠀technical⠀expertise,⠀project⠀management⠀skills,⠀and⠀leadership⠀abilities⠀to drive⠀and lead⠀the IT⠀projects⠀by⠀ensuring⠀their⠀deliveries⠀meet⠀specified⠀requirements.

• Technical⠀Expertise:⠀Strong⠀background⠀in IT and⠀deep⠀understanding⠀of the IT⠀technologies⠀and⠀various⠀related⠀topics⠀(e.g cloud⠀architecture,⠀Azure,⠀Kubernetes,⠀Network,⠀Redundancy,⠀Automation,⠀CISO,⠀CI/CD…)⠀and⠀systems⠀relevant⠀to the⠀managed⠀projects.⠀The⠀expertise⠀is key for⠀taking⠀decisions,⠀assess⠀risks and⠀communicate⠀effectively⠀with⠀technical⠀teams.
• Project⠀Management:⠀TPM is⠀responsible⠀for⠀defining⠀project⠀scope,⠀objectives,⠀and⠀deliverables.⠀They⠀create⠀project⠀plans, set⠀timelines⠀and⠀roadmaps,⠀allocate⠀resources,⠀and⠀establish⠀budgets.⠀They also⠀monitor⠀progress,⠀track key⠀performance⠀indicators⠀(KPIs),⠀ensure⠀quality⠀assurance⠀is part of⠀the⠀execution,⠀and manage⠀any⠀changes or⠀issues⠀that arise⠀during the⠀project's⠀lifecycle.
• Stakeholder⠀Communication:⠀Effective⠀communication⠀is crucial⠀for a TPM.⠀They act⠀as a⠀bridge⠀between⠀technical⠀teams and⠀non-technical⠀stakeholders,⠀translating⠀technical⠀jargon⠀into⠀understandable⠀terms.⠀They keep⠀stakeholders⠀informed⠀about⠀project⠀status,⠀risks, and⠀progress,⠀and they⠀ensure⠀that⠀project⠀goals⠀align with⠀the⠀organization's⠀strategic⠀objectives.
• Risk⠀Management:⠀TPM⠀identifies⠀potential⠀risks and⠀develop⠀strategies⠀to⠀mitigate⠀them. They⠀are⠀responsible⠀for risk⠀assessment,⠀contingency⠀plans, and⠀problem-solving⠀when⠀issues⠀arise.⠀Their goal⠀is to⠀ensure⠀that⠀projects⠀are⠀completed⠀successfully⠀despite⠀unforeseen⠀challenges.
• Resource⠀Management:⠀TPM⠀allocate⠀and manage⠀the⠀resources⠀required⠀for a⠀project,⠀including⠀personnel,⠀hardware,⠀software⠀(inc.⠀licenses),⠀and⠀budget.⠀They⠀optimize⠀resource⠀utilization⠀to meet⠀project⠀goals⠀efficiently.
• Documentation:⠀TPM⠀maintain⠀comprehensive⠀project⠀documentation,⠀including⠀project⠀plans,⠀status⠀reports,⠀meeting⠀minutes,⠀and change⠀requests.⠀This⠀documentation⠀is vital⠀for⠀project⠀transparency,⠀communication,⠀and⠀knowledge⠀transfer.
• Continuous⠀improvement:⠀a key⠀aspect of⠀TPM⠀responsibilities.⠀Following⠀project⠀completion,⠀TPM⠀frequently⠀carries⠀out⠀post-project⠀assessments⠀to⠀pinpoint⠀lessons⠀learned⠀and⠀opportunities⠀for⠀enhancement.⠀They⠀leverage⠀these⠀insights⠀to refine⠀forthcoming⠀project⠀management⠀procedures⠀and⠀methodologies.
• Self-improvement⠀is an⠀integral⠀component⠀of this⠀process,⠀involving⠀participation⠀in⠀training⠀programs⠀offered⠀through⠀corporate⠀learning⠀platforms⠀or other⠀relevant⠀channels.

In this role you'll:

• Drive and⠀manage⠀complex⠀enterprise⠀IT⠀Projects⠀for Cloud⠀Onboarding⠀and⠀Development⠀initiatives,⠀working⠀alongside⠀DevOps⠀teams,⠀Architects,⠀and⠀Leadership
• Engage⠀with⠀senior⠀management,⠀including⠀VPs and⠀directors,⠀during⠀various⠀events to⠀present⠀project⠀KPIs, and⠀provide⠀support in⠀the⠀decision-making⠀process.
• Deliver⠀enterprise-level⠀solutions⠀in a⠀complex,⠀global⠀environment.
• Ensure⠀projects⠀are⠀implemented⠀with full⠀adherence⠀with⠀Amadeus’s⠀Project⠀Management⠀Methodology,⠀any local⠀project⠀governance⠀requirements,⠀financial⠀processes,⠀financial⠀records⠀and⠀reports⠀and audit⠀follow-up.
• Work⠀with RnD,⠀architects⠀and⠀operations⠀teams to⠀define⠀requirements,⠀success⠀criteria,⠀milestones⠀etc.
• Build⠀project⠀plans,⠀kickoff⠀projects,⠀run status⠀meetings,⠀and⠀maintain⠀communications⠀to keep⠀all⠀stakeholders⠀informed⠀throughout⠀project.
• Fulfillment⠀of project⠀profitability,⠀utilization,⠀efficiency⠀metrics⠀and any⠀other⠀relevant⠀KPIs.
• Lead⠀RnD,⠀operations⠀and⠀internal⠀project⠀teams (if⠀applicable)⠀through⠀solution⠀implementations.
• Develop⠀and⠀document⠀implementation⠀processes⠀for new⠀and⠀existing⠀products⠀and⠀services.
• Track⠀and manage⠀project⠀activities⠀like:⠀Resource⠀Management,⠀Schedule⠀Management,⠀Cost⠀Management,⠀Risk &⠀Issues⠀Management,⠀Meeting⠀Management⠀and Change⠀Management.
• Actively⠀manages⠀project⠀escalations⠀to⠀resolution.
• Solicit⠀feedback⠀from⠀customers,⠀delivery⠀resources,⠀and any⠀other⠀stakeholders⠀to provide⠀input for⠀lessons⠀learned.
• Coach,⠀mentor,⠀train, and⠀otherwise⠀support⠀other team⠀members in⠀the⠀fulfillment⠀of their⠀project⠀support⠀functions,⠀where⠀applicable.
• Work⠀to⠀continuously⠀improve⠀the⠀quality⠀and⠀services⠀for⠀Amadeus’s⠀customers⠀by⠀building,⠀improving,⠀and⠀enforcing⠀organizational⠀best⠀practices⠀and⠀standards.
• Solicit⠀and⠀complete⠀post-implementation⠀satisfaction⠀surveys.
• Remain⠀informed⠀about the⠀latest⠀technology⠀trends and⠀industry⠀developments.
• Regularly⠀engage⠀with⠀professional⠀publications,⠀and attend⠀relevant⠀workshops⠀and⠀conferences,⠀and⠀provide⠀valuable⠀insights⠀and⠀knowledge.
• Identify⠀new⠀opportunities⠀while⠀executing⠀the⠀projects⠀and⠀innovate.

About the Ideal Candidate:

• Bachelors⠀degree, or⠀Master’s⠀degree or⠀equivalent⠀work⠀experience
• One⠀or more of⠀the⠀following⠀(or⠀similar)⠀certification⠀required⠀or⠀desired.
• Required⠀certification:⠀PMP /⠀Project⠀Management⠀Professional
• Desired⠀certification:⠀Microsoft⠀Certified⠀in Azure⠀Fundamentals,⠀AWS or⠀GCP.
• Minimum⠀7 years of⠀hands-on⠀software,⠀data or⠀infrastructure⠀experience⠀with⠀recent⠀in-depth⠀experience⠀with Cloud⠀Technologies⠀(Azure is⠀a plus)⠀and⠀minimum 3⠀years of⠀project⠀management⠀experience.
• Experience⠀in release⠀management⠀both⠀on-prem⠀and⠀cloud
• Strong⠀technical⠀and⠀tactical⠀problem-solving⠀skills;⠀Must be⠀able to⠀demonstrate⠀technical⠀competence⠀and a⠀proven⠀track⠀record of⠀technical⠀accomplishments⠀in the⠀technology⠀field.
• Solid⠀understanding⠀of⠀procurement⠀processes,⠀Opex and⠀Capex,⠀budgeting,⠀RFP and⠀RFQ's,⠀process⠀improvement
• Must⠀have⠀experience⠀with a⠀Portfolio/Project⠀Management⠀tools
• Experience⠀in Server⠀and⠀storage⠀deployments;⠀firewall,⠀network⠀infrastructure⠀and⠀telecom⠀circuit⠀deployments;⠀wireless⠀network⠀deployments;⠀backup and⠀replication⠀solution⠀deployments,⠀Microsoft⠀(e.g.⠀Azure,⠀Office⠀365,⠀Active⠀Directory,⠀etc.)
• Experience⠀of 3 years⠀minimum in⠀managing⠀and⠀interfacing⠀with RnD⠀teams,⠀operations⠀teams⠀(cloud⠀engineers,⠀network⠀engineers,⠀DevOps…)⠀within⠀frameworks⠀like SAFe,⠀or simply⠀Scrum.
• Must⠀be able to⠀clearly⠀articulate⠀the⠀project⠀status,⠀work in a⠀complex⠀environment⠀(different⠀business⠀units,⠀heterogenous⠀processes⠀…) and⠀manage⠀several⠀projects⠀and⠀activities⠀on the⠀same⠀time.
• Very⠀organized,⠀structured,⠀and clear⠀ToDo List⠀in daily⠀basis