Grace is⠀searching⠀for a⠀System⠀Admin -⠀End User⠀Computing/Communications⠀professional.⠀This role⠀is⠀responsible⠀for the⠀operation⠀and⠀support of⠀Information⠀Technology⠀services⠀at one or⠀more Grace⠀manufacturing/office⠀locations⠀in the⠀region as⠀directed⠀by the IT⠀Manager⠀Service⠀Delivery,⠀NA. Role⠀will be⠀responsible⠀for⠀coordinating⠀all⠀aspects of⠀Information⠀Technology⠀to ensure⠀compliance⠀and⠀consistency⠀with all⠀company⠀policies,⠀processes,⠀procedures⠀and other⠀standards⠀and⠀regulations.⠀This role⠀will⠀support⠀the⠀Pasadena,⠀TX, plant⠀location,⠀Houston,⠀TX⠀downtown⠀and⠀warehouse⠀locations⠀and other⠀regional⠀locations⠀as⠀directed.
- PC’s,⠀peripherals,⠀software,⠀local area⠀networks,⠀PBX’s,⠀and⠀phones.⠀Includes⠀all⠀personal⠀computers,⠀servers⠀(physical/virtual),⠀printers,⠀portable⠀devices,⠀infrastructure⠀software,⠀and Cisco⠀network⠀equipment.
- Responsible⠀for⠀configuring,⠀testing,⠀and⠀installing⠀new⠀desktops,⠀notebooks,⠀switches,⠀access⠀points,⠀and⠀phones.
- Assist⠀with the⠀testing⠀and⠀installation⠀of new or⠀upgraded⠀versions⠀of⠀software.
- Local⠀telecommunication⠀services⠀coordination⠀and⠀management⠀of those⠀services.⠀This⠀includes⠀telephone⠀systems,⠀mobile⠀phones,⠀handheld⠀radios,⠀data⠀communications,⠀voice⠀mail,⠀paging,⠀modem, and⠀fax⠀services.⠀Services⠀must be⠀coordinated⠀with the⠀appropriate⠀functional⠀owners of⠀the⠀service⠀within the⠀company.
- Support⠀of⠀laboratory⠀systems⠀and⠀associated⠀equipment⠀to include⠀troubleshooting⠀and⠀configuration⠀of⠀laboratory⠀equipment.
- Support⠀for Avaya⠀PBX⠀installs/maintenance⠀and⠀circuit⠀installs,⠀maintenance,⠀and⠀troubleshooting.
- Participation⠀in IT and⠀site⠀projects.
- Travel⠀to⠀downtown⠀Houston⠀office and⠀Houston⠀Warehouse⠀as⠀required.
Physical Requirements and Environment
- Must be⠀willing to⠀wear PPE⠀(Personal⠀Protective⠀equipment)⠀including⠀but not⠀limited to⠀hard hat,⠀protective⠀eyewear,⠀steel-toed⠀boots,⠀hearing⠀protection,⠀Level A⠀suit, full⠀face⠀respirator
- Requires⠀minimum⠀5-7⠀years’⠀experience⠀installing,⠀configuring,⠀and⠀maintaining⠀Intel⠀based PCs,⠀Servers &⠀Cisco⠀Network⠀equipment.
- Preferred⠀bachelor’s⠀degree in⠀related⠀field.
- Experience⠀in SAN,⠀VMware,⠀Xerox⠀Printers,⠀Avaya PBX,⠀VoIP,⠀Smartphones,⠀and⠀Veeam.
- Broad⠀range of⠀experience⠀should⠀include⠀extensive⠀knowledge⠀of Intel⠀based⠀hardware;⠀Microsoft⠀based⠀operating⠀systems⠀(Windows⠀11, Server⠀2016, 2019⠀and 2022)⠀and Office⠀software⠀(Office⠀2016/O365).
- Cisco⠀networking⠀technologies⠀(switches⠀and Meraki⠀access⠀points).
- Voice⠀and data⠀cabling⠀experience⠀(Cat 5,⠀Cat 6, and⠀fiber).
- Extensive⠀knowledge⠀of⠀Information⠀Technology⠀deployed⠀in a⠀manufacturing⠀environment.
- Ability⠀to work⠀independently⠀within⠀tight⠀deadlines⠀and⠀balance⠀workload⠀effectively.
- Ability⠀to work in⠀a team⠀environment⠀to⠀complete⠀projects.
- Excellent⠀interpersonal⠀and⠀documentation⠀skills.
- Results⠀oriented⠀and can⠀demonstrate⠀a⠀‘can-do’⠀attitude,⠀adaptability,⠀flexibility,⠀and⠀creativity.
- Demonstrate⠀strong⠀written⠀and verbal⠀skills and⠀the⠀ability to⠀communicate⠀clearly.
- Ability⠀to⠀recognize⠀and pursue⠀opportunities⠀to improve⠀processes⠀and⠀services.
- Demonstrate⠀the⠀ability to⠀“think⠀out of the⠀box”⠀when⠀solving⠀complex⠀service⠀problems.
- Medical,⠀Dental,⠀Vision⠀Insurance
- Life⠀Insurance⠀and⠀Disability
- Grace⠀Wellness⠀Program
- Flexible⠀Workplace
- Retirement⠀Plans
- 401(k)⠀Company⠀Match –⠀Dollar to⠀dollar up⠀to the⠀first⠀6%
- Paid⠀Vacation⠀and⠀Holidays
- Parental⠀Leave⠀(salaried⠀only)
- Tuition⠀Reimbursement
- Company⠀Donation⠀Match⠀Program
Grace is⠀not⠀accepting⠀unsolicited⠀assistance⠀from⠀search⠀firms for⠀this⠀employment⠀opportunity.⠀Please, no⠀phone⠀calls or⠀emails.⠀All⠀resumes⠀submitted⠀by search⠀firms to⠀any⠀employee⠀at Grace⠀via email,⠀the⠀Internet⠀or in any⠀form⠀and/or⠀method⠀without a⠀valid⠀written⠀search⠀agreement⠀in place⠀for this⠀position⠀will be⠀deemed the⠀sole⠀property⠀of Grace.⠀No fee⠀will be⠀paid in⠀the event⠀the⠀candidate⠀is hired⠀by Grace⠀as a⠀result of⠀the⠀referral⠀or through⠀other⠀means.
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