Store Manager

GMG is a⠀global⠀well-being⠀company⠀retailing,⠀distributing⠀and⠀manufacturing⠀a⠀portfolio⠀of leading⠀international⠀and⠀home-grown⠀brands⠀across⠀sport,⠀food and⠀health⠀sectors.⠀Its vision⠀is to⠀inspire⠀people to⠀win in⠀ways that⠀make the⠀world⠀better.⠀Today,⠀GMG’s⠀investments⠀span⠀across⠀four key⠀verticals:⠀GMG⠀Sports,⠀GMG Food,⠀GMG⠀Health,⠀and GMG⠀Consumer⠀Goods.⠀Under the⠀ownership⠀and⠀management⠀of the⠀Baker⠀family, it⠀has become⠀a leading⠀global⠀company,⠀affiliated⠀with the⠀world’s⠀most⠀successful⠀and⠀respected⠀brands in⠀the⠀well-being⠀sector.⠀Working⠀across the⠀Middle⠀East,⠀North⠀Africa,⠀and Asia,⠀GMG has⠀introduced⠀more than⠀120 brands⠀into its⠀markets.

About the role:

• Ensure⠀high⠀levels of⠀customer’s⠀satisfaction⠀through⠀supervising,⠀monitoring⠀and⠀evaluating⠀the⠀quality⠀and⠀effectiveness⠀of service⠀provided⠀by⠀pharmacy⠀staff
• Ensuring⠀accuracy⠀in⠀dispensing⠀all⠀medications,⠀including⠀but not⠀limited to⠀controlled⠀medication⠀and⠀insurance⠀prescriptions
• Following⠀insurance⠀protocols⠀and prompt⠀documentation,⠀communication⠀and follow⠀up
• Deal⠀with⠀staffing⠀issues⠀such as⠀interviewing⠀potential⠀staff,⠀conducting⠀appraisals⠀and⠀performance⠀reviews,⠀organizing⠀daily duty⠀Rota,⠀handling⠀complaints⠀and⠀grievances,⠀as well as⠀providing⠀or⠀organizing⠀training⠀and⠀development⠀of⠀staffs
• Identify⠀current⠀and future⠀customer⠀requirements⠀by⠀establishing⠀rapport⠀with⠀potential⠀and actual⠀customers⠀and other⠀persons in⠀a position⠀to⠀understand⠀service⠀requirements⠀and⠀enhancing⠀existing⠀relationships⠀to⠀maximize⠀sales &⠀margin⠀returns
• Implement⠀effective⠀sales &⠀marketing⠀strategies⠀related to⠀all⠀product⠀ranges,⠀working⠀with⠀vendors⠀and⠀manufacturers⠀to bring⠀in⠀effective⠀marketing⠀displays⠀for the⠀sales⠀floor and⠀store⠀windows
• Deliver⠀on all⠀targets,⠀and drive⠀business⠀initiatives⠀to an⠀exceptional⠀level.
• Participate⠀in⠀assigned⠀projects⠀involving⠀industry⠀organizations,⠀supply⠀chain⠀initiatives,⠀and other⠀special⠀projects
• Organize⠀special⠀promotions,⠀displays⠀and events⠀in the⠀store
• Update⠀Area⠀Manager on⠀business⠀performance,⠀new⠀initiatives⠀and other⠀pertinent⠀issues
• Develop⠀business⠀strategies⠀to raise⠀our⠀customers’⠀pool,⠀expand⠀store⠀traffic⠀and⠀optimize⠀profitability
• Prepare⠀annual⠀budget;⠀schedule⠀expenditures;⠀analyze⠀variances;⠀initiate⠀corrective⠀actions
• Analyze⠀sales⠀figures⠀and⠀forecast⠀future⠀sales,⠀analyze⠀and⠀interpret⠀trends to⠀facilitate⠀planning
• Mai⠀and⠀staying in⠀contact⠀with⠀vendors⠀and⠀shippers
• Managing⠀the day to⠀day⠀activity⠀in the⠀store and⠀monitoring⠀adherence⠀to company⠀policy,⠀programs⠀and⠀procedures.
• Maintain⠀the⠀stability⠀and⠀reputation⠀of the⠀store by⠀complying⠀with legal⠀requirements⠀by⠀ensuring⠀that the⠀licensing⠀of the⠀facility⠀as well as⠀the staffs⠀are valid,⠀renewed⠀and⠀updated
• Maintain⠀outstanding⠀store⠀condition⠀and visual⠀merchandising⠀standards

Qualifications

• Bachelor's⠀degree in⠀Pharmacy.
• DOH⠀License to⠀dispense⠀medicines.
• Minimum⠀of 2⠀years’⠀experience⠀as a⠀registered⠀pharmacist⠀cum store⠀manager in⠀UAE.