Crew Scheduling Training

Are you⠀ready to⠀explore a⠀world of⠀possibilities,⠀both at⠀work and⠀during⠀your time⠀off? Join⠀our⠀American⠀Airlines⠀family,⠀and⠀you’ll⠀travel the⠀world,⠀grow your⠀expertise⠀and become⠀the best⠀version of⠀you. As⠀you embark⠀on a new⠀journey,⠀you’ll⠀tackle⠀challenges⠀with⠀flexibility⠀and grace,⠀learning⠀new skills⠀and⠀advancing⠀your⠀career⠀while⠀having the⠀time of⠀your life.⠀Feel free⠀to enrich⠀both your⠀personal⠀and work⠀life and⠀hop on⠀board!

Why you'll love this job

• This job⠀is a⠀member of⠀the Crew⠀Scheduling⠀Team⠀within the⠀Integrated⠀Operations⠀Division.
• This⠀position⠀will be⠀responsible⠀for⠀providing⠀classroom⠀and⠀on-the-job⠀training⠀in⠀accordance⠀with⠀American⠀Airlines⠀and APFA /⠀APA⠀contractual⠀labor⠀agreements⠀as it⠀relates to⠀the Crew⠀Scheduling⠀department.

What you'll do

• Participates⠀in the⠀development⠀and⠀revision⠀of⠀training⠀programs,⠀materials⠀and⠀presentations
• Maintains⠀attendance⠀and⠀productive⠀participation⠀of⠀students⠀during⠀training⠀sessions
• Evaluates⠀and⠀reports on⠀the⠀effectiveness⠀of⠀training⠀courses
• Assists⠀Manager on⠀Duty or⠀Senior on⠀Duty with⠀daily⠀operational⠀requirements⠀when⠀necessary,⠀provides⠀contractual⠀support as⠀needed
• Assists⠀with⠀research⠀and⠀response⠀requests⠀from the⠀Flight⠀Department,⠀APA,⠀and/or⠀Inflight⠀and⠀APFA
• Researches,⠀resolves⠀and⠀answers⠀inquiries⠀as it⠀relates to⠀Inflight⠀and/or⠀APFA
• Assists⠀with the⠀research⠀and⠀resolution⠀of crew⠀members⠀pay and⠀legality⠀claims
• Gathers⠀and⠀organizes⠀inputs for⠀training
• Develops⠀learning⠀content⠀based upon⠀design,⠀training⠀brand, and⠀templates⠀(Storyboard,⠀WBTs,⠀PowerPoints,⠀Quick⠀Reference⠀Guides,⠀other job⠀aides,⠀Facilitator⠀Guides,⠀videos,⠀games,⠀knowledge⠀checks)
• Develops⠀training⠀curriculum⠀in⠀compliance⠀with FAR⠀121 and/or⠀FAR⠀117
• Trains⠀and⠀evaluates⠀new hire,⠀recurrent,⠀and ad hoc⠀classes⠀for the⠀Crew⠀Scheduling⠀team
• Reviews⠀all⠀training⠀materials⠀with the⠀Lead⠀Trainer⠀and⠀Training⠀Manager
• Collaborates⠀with⠀Flight⠀Department,⠀Inflight,⠀Labor⠀Relations,⠀IT and⠀other⠀departments,⠀as⠀applicable,⠀to develop⠀implementation⠀plans,⠀dependencies,⠀and⠀timelines
• Coordinates⠀"business-side"⠀aspects of⠀crew⠀technology⠀development,⠀processes⠀planning⠀and⠀implementation,⠀and⠀resolutions⠀of⠀development⠀problems,⠀training,⠀and⠀communication
• Administers⠀tests and⠀evaluations
• Ability⠀to work⠀shifts,⠀including⠀weekends⠀and⠀holidays
• Ability⠀to work⠀overtime⠀as⠀required,⠀sometimes⠀with⠀little or⠀no advance⠀notice

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High⠀School⠀diploma or⠀GED⠀equivalency
• 1⠀year Crew⠀Tracking,⠀Pilot, or⠀Flight⠀Attendant⠀Crew⠀scheduling⠀experience
• 1⠀year⠀SABRE/FOS⠀experience

Preferred Qualifications- Education & Prior Job Experience

• 2 years⠀Crew⠀Tracking,⠀Pilot, or⠀Flight⠀Attendant⠀experience
• Curriculum⠀development⠀experience
• Classroom⠀facilitation⠀experience

Skills, Licenses & Certifications

• Knowledge⠀of⠀Microsoft⠀Office⠀(PowerPoint,⠀Excel,⠀Word)
• Ability⠀to work⠀shifts,⠀including⠀weekends⠀and⠀holidays,
• Ability⠀to work⠀overtime⠀as⠀required
• Ability⠀to⠀construct⠀effective⠀written⠀communications⠀using⠀proper⠀grammar⠀and⠀spelling
• Ability⠀to⠀exercise⠀sound⠀judgment⠀in making⠀decisions⠀based on⠀information⠀gathered/reviewed
• Ability⠀to be⠀flexible⠀and⠀capable of⠀adapting⠀to⠀constant⠀change
• Ability⠀to handle⠀multiple⠀tasks⠀concurrently
• Ability⠀to work⠀well under⠀pressure⠀and⠀deadlines⠀and work⠀with⠀minimal⠀supervision
• Ability⠀to⠀collaborate⠀with⠀trainers,⠀managers,⠀SMEs, and⠀other⠀support⠀staff to⠀identify⠀training⠀content⠀and⠀produce⠀effective⠀training⠀courses
• Ability⠀to obtain⠀proficiency⠀in⠀Articulate
• Knowledge⠀of crew⠀member⠀contract⠀language⠀and⠀operational⠀processes

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel⠀Perks:⠀Ready to⠀explore⠀the world?⠀You, your⠀family and⠀your⠀friends⠀can reach⠀365⠀destinations⠀on more⠀than 6,800⠀daily⠀flights⠀across our⠀global⠀network.
• Health⠀Benefits:⠀On day⠀one,⠀you’ll⠀have⠀access to⠀your⠀health,⠀dental,⠀prescription⠀and vision⠀benefits⠀to help⠀you stay⠀well. And⠀that’s⠀just the⠀start, we⠀also offer⠀virtual⠀doctor⠀visits,⠀flexible⠀spending⠀accounts⠀and⠀more.
• Wellness⠀Programs:⠀We want⠀you to be⠀the best⠀version of⠀yourself⠀–⠀that’s⠀why our⠀wellness⠀programs⠀provide⠀you with⠀all the⠀right⠀tools,⠀resources⠀and⠀support⠀you⠀need.
• 401(k)⠀Program:⠀Available⠀upon hire⠀and,⠀depending⠀on the⠀workgroup,⠀employer⠀contributions⠀to your⠀401(k)⠀program⠀are⠀available⠀after one⠀year.
• Additional⠀Benefits:⠀Other⠀great⠀benefits⠀include⠀our⠀Employee⠀Assistance⠀Program,⠀pet⠀insurance⠀and⠀discounts⠀on hotels,⠀cars,⠀cruises⠀and more