Spa Manager

Posted Date 08 Nov 2023

Experience	3 Years	Salary	2400PKR
Job Type	Full Time	Company	Rosewood Hotel Group
Job Category	Hotel Staff	Qualification	BS Business
Gender	Both	Last Date	13 Dec
Vacancies	1	Remote	No
Location(s)	Abu Dhabi , United Arab Emirates

Job Description

Maintain⠀complete⠀knowledge⠀of and⠀comply⠀with all⠀Rosewood⠀Abu Dhabi⠀departmental⠀policies,⠀service⠀procedures⠀and⠀standards.
Be⠀aware of⠀all⠀products/services⠀that are⠀offered at⠀Spa,⠀health⠀club and⠀Rosebuds⠀program.
Demonstrate⠀a high⠀level of⠀product⠀knowledge⠀and job⠀skills,⠀showing⠀enthusiasm⠀to always⠀increase⠀this⠀knowledge⠀and that⠀of your⠀staff.
Project⠀and⠀maintain⠀acceptable⠀payroll⠀commitment.
Use⠀financial⠀plans for⠀spotting⠀trends,⠀measuring⠀productivity⠀and⠀monitoring⠀progress.
Prepare⠀and⠀interprets⠀all⠀financial⠀reports⠀and annual⠀budgets⠀for all⠀departments⠀within the⠀spa, and⠀provide⠀expertise⠀on revenue⠀and⠀expenditure;⠀reviews⠀and⠀analyses⠀the⠀monthly⠀P&L to⠀ensure⠀budgets⠀and⠀opportunities⠀are exceed⠀and costs⠀are⠀controlled.
Develops⠀and⠀contributes⠀to the⠀strategic⠀planning⠀of the⠀department,⠀work with⠀Sales and⠀Marketing⠀to promote⠀and sell⠀customized⠀spa⠀programs⠀to⠀difference⠀market⠀group⠀needs;⠀create and⠀lead the⠀implementation⠀of a⠀yearly⠀marketing⠀plan.
Submit⠀monthly⠀report⠀requirements,⠀including⠀business⠀reports⠀and⠀treatment⠀audits.
Recruits,⠀supervises⠀and trains⠀Spa⠀associates.
Maintain⠀thorough⠀knowledge⠀of⠀competitors,⠀including⠀location,⠀product⠀offering,⠀pricing,⠀promotion⠀and sales⠀techniques
Control⠀ongoing⠀service⠀and⠀product⠀margin⠀analysis⠀to ensure⠀profitability.
Implement⠀opportunities⠀for⠀managing⠀operational⠀costs and⠀boosting⠀the bottom⠀line
Develop⠀procedures⠀for⠀accurate⠀inventory⠀control⠀and⠀monitoring.
Implement⠀full spa⠀product⠀and⠀service⠀purchasing⠀standards⠀and ensure⠀compliance.
Administer⠀staff and⠀client⠀scheduling⠀for⠀maximum⠀revenue⠀generation⠀and⠀profitability.
Develop⠀Spa⠀marketing⠀strategy⠀and ensure⠀a⠀consistent⠀image is⠀being⠀portrayed.
Be⠀proactive⠀in⠀developing⠀publicity⠀opportunities⠀and⠀effectively⠀dealing⠀with⠀media.
Develop⠀and⠀maintain⠀gracious⠀and⠀efficient⠀front desk⠀procedures.

QUALIFICATIONS:

Experience:⠀Minimum 3⠀years’⠀relevant⠀experience⠀leading⠀the Spa⠀department,⠀in⠀international⠀5-star⠀hotel is⠀preferred
General⠀Skills:⠀Must be⠀able to⠀perform⠀job⠀functions⠀with⠀attention⠀to detail,⠀speed and⠀accuracy;⠀prioritize,⠀organize⠀and⠀follow-up;⠀be a clear⠀thinker,⠀remaining⠀calm and⠀resolving⠀problems⠀using good⠀judgment;⠀follow⠀directions⠀thoroughly;⠀understand⠀a⠀guest’s⠀service⠀needs;⠀work⠀cohesively⠀with⠀co-workers⠀as part of⠀a team;⠀work with⠀minimal⠀supervision;⠀maintain⠀confidentiality⠀of guest⠀information⠀and⠀pertinent⠀hotel⠀data.
Technical⠀Skills:⠀Knowledge⠀of Spa⠀Operation⠀management⠀and Spa⠀products;⠀ability to⠀satisfactorily⠀communicate⠀in English⠀with⠀guests,⠀management⠀and⠀co-workers⠀to their⠀understanding;⠀ability to⠀provide⠀legible⠀communication;⠀ability to⠀manage⠀payroll;⠀ability to⠀keep⠀control of⠀the⠀budget;⠀ability to⠀train and⠀develop⠀the Spa⠀departments;⠀ability to⠀motivate⠀the staff⠀and⠀developing⠀incentive⠀programs⠀to improve⠀their⠀productivity.
Language:⠀Required⠀to speak,⠀read and⠀write⠀English,⠀with⠀fluency in⠀other⠀languages⠀preferred.