SPA and Recreation Manager

A luxury⠀hospitality⠀brand for⠀modern⠀travellers,⠀Anantara⠀connects⠀guests to⠀genuine⠀places,⠀people and⠀stories⠀through⠀personal⠀experiences⠀and⠀providing⠀heartfelt⠀hospitality⠀in the⠀world’s⠀most⠀exciting⠀destinations.⠀From⠀pristine⠀islands⠀and⠀tropical⠀beaches to⠀cosmopolitan⠀cities,⠀tranquil⠀deserts⠀and lush⠀jungles,⠀Anantara⠀welcomes⠀guests for⠀journeys⠀rich in⠀discovery.

1.⠀Communicate⠀with team⠀to⠀identify⠀areas for⠀improvement⠀and to⠀develop⠀and⠀implement⠀a⠀continuous⠀improvement⠀program.

2.⠀To ensure⠀all Team⠀Members⠀understand⠀each of⠀their own⠀responsibilities⠀and job⠀description⠀accordingly.

3.⠀To ensure⠀to submit⠀all⠀reports⠀those are⠀accurate⠀and⠀concise to⠀Operations⠀and others⠀concerned.

4.⠀To give⠀clear⠀understanding⠀to the⠀team about⠀Spa⠀Recreation⠀and⠀Wellness⠀Related⠀Costs and⠀Spending⠀i.e. petty⠀cash⠀spending,⠀product⠀usage⠀etc.

5.⠀Conduct⠀disciplinary⠀action as⠀needed,⠀accurately⠀tracking⠀verbal and⠀written⠀warnings⠀for⠀violations⠀of policy⠀and/or⠀procedures.

6.⠀Conduct⠀weekly⠀meetings⠀with all⠀Team⠀Members⠀about the⠀following⠀issues:⠀weekly⠀revenues⠀problems,⠀review of⠀sales⠀techniques,⠀quality of⠀staff⠀work,⠀training⠀needs, any⠀other⠀items⠀which may⠀be⠀concern.

7.⠀Conduct⠀any other⠀related⠀duties as⠀assigned⠀by the⠀General⠀Manager.

8.⠀Organized⠀the⠀upselling⠀training⠀program,⠀spa⠀promotion,⠀and event⠀training⠀for all⠀Spa,⠀Recreation⠀and⠀Wellness⠀Team⠀Members.

9.⠀To monitor⠀retail⠀displays⠀and spa⠀service⠀displays,⠀in spa and⠀public⠀areas.

10.⠀Ensure⠀retail⠀displays⠀are⠀maintained⠀and stock⠀is⠀interesting⠀and⠀exciting.

11.⠀Plan and⠀create⠀internal⠀Spa,⠀Recreation⠀and⠀Wellness⠀promotion⠀package⠀with the⠀Management⠀Team.

12.⠀Submit⠀update⠀reports⠀related to⠀Spa,⠀Recreation⠀and⠀Wellness⠀to General⠀Manager.

13.⠀To⠀maintain⠀overall⠀quality⠀and⠀standard⠀strictly.

14.⠀To⠀evaluate⠀and guide⠀all Spa,⠀Recreation⠀and⠀Wellness⠀team as⠀needed to⠀improve⠀their⠀skills and⠀performance.

15.⠀Review⠀Spa,⠀Recreation⠀and⠀Wellness⠀team⠀performance⠀and⠀document⠀any and⠀all⠀concerns⠀and sent⠀to General⠀Manager.

16.⠀To monitor⠀communication⠀memos from⠀General⠀Manager to⠀receive⠀updated⠀information

17.⠀Work⠀closely⠀with the⠀Hotel⠀Management⠀to ensure⠀that our⠀Spa,⠀Recreation⠀and⠀Wellness⠀and hotel⠀activities⠀are⠀coordinated.

18.⠀Work⠀collaboratively⠀with⠀others to⠀achieve⠀common⠀goals,⠀serves⠀effectively⠀in both⠀team⠀leader &⠀team⠀member⠀roles, and⠀promoted⠀collaboration⠀& teamwork⠀in⠀others.

19.⠀Ensuring⠀good team⠀working⠀environment⠀and⠀welfare⠀within the⠀area.

20.⠀Act as⠀Liaison⠀with⠀General⠀Manager⠀and⠀Department⠀Heads.

21.⠀To have a⠀complete⠀understanding⠀of and⠀adhere to⠀the⠀company’s⠀policy and⠀procedures

22.⠀To have a⠀complete⠀understanding⠀of and⠀adhere to⠀the⠀company’s⠀policy⠀related to⠀fire,⠀hygiene,⠀health and⠀safety

23.⠀To report⠀for duty⠀punctually⠀and wear⠀the⠀correct⠀uniform⠀with the⠀name badge⠀at all⠀times

24.⠀To carry⠀out the⠀other⠀duties as⠀assigned⠀by the⠀management⠀team

25.⠀To⠀establish⠀good⠀relationship⠀and⠀rapport⠀with⠀guests and⠀colleagues

26.⠀To ensure⠀the⠀cleanliness⠀and⠀hygiene in⠀work areas

• Bachelor's⠀Degree in⠀Sports,⠀Spa,⠀Science or⠀related⠀field.
• At⠀least 5⠀years'⠀experience⠀on a⠀similar⠀role with⠀a 5-star⠀hotel
• Physically⠀fit and⠀good⠀communication⠀skills
• Very⠀good⠀organization⠀and⠀leadership⠀skills
• Service⠀oriented