SPA and Recreation Manager

Posted Date 08 Nov 2023



Experience Icon Experience 5 Years Salary Salary 10000AED - 13000AED
Job Type Icon Job Type Full Time Company Company Anantara
Job Category Icon Job Category Hotel Staff Qualification Icon Qualification BS Sports
Gender IconGender Both Date Last Date 21 Nov
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) Abu Dhabi , United Arab Emirates

Description Job Description


A luxury⠀hospitality⠀brand for⠀modern⠀travellers,⠀Anantara⠀connects⠀guests to⠀genuine⠀places,⠀people and⠀stories⠀through⠀personal⠀experiences⠀and⠀providing⠀heartfelt⠀hospitality⠀in the⠀world’s⠀most⠀exciting⠀destinations.⠀From⠀pristine⠀islands⠀and⠀tropical⠀beaches to⠀cosmopolitan⠀cities,⠀tranquil⠀deserts⠀and lush⠀jungles,⠀Anantara⠀welcomes⠀guests for⠀journeys⠀rich in⠀discovery.

Job Description

1.⠀Communicate⠀with team⠀to⠀identify⠀areas for⠀improvement⠀and to⠀develop⠀and⠀implement⠀a⠀continuous⠀improvement⠀program.

2.⠀To ensure⠀all Team⠀Members⠀understand⠀each of⠀their own⠀responsibilities⠀and job⠀description⠀accordingly.

3.⠀To ensure⠀to submit⠀all⠀reports⠀those are⠀accurate⠀and⠀concise to⠀Operations⠀and others⠀concerned.

4.⠀To give⠀clear⠀understanding⠀to the⠀team about⠀Spa⠀Recreation⠀and⠀Wellness⠀Related⠀Costs and⠀Spending⠀i.e. petty⠀cash⠀spending,⠀product⠀usage⠀etc.

5.⠀Conduct⠀disciplinary⠀action as⠀needed,⠀accurately⠀tracking⠀verbal and⠀written⠀warnings⠀for⠀violations⠀of policy⠀and/or⠀procedures.

6.⠀Conduct⠀weekly⠀meetings⠀with all⠀Team⠀Members⠀about the⠀following⠀issues:⠀weekly⠀revenues⠀problems,⠀review of⠀sales⠀techniques,⠀quality of⠀staff⠀work,⠀training⠀needs, any⠀other⠀items⠀which may⠀be⠀concern.

7.⠀Conduct⠀any other⠀related⠀duties as⠀assigned⠀by the⠀General⠀Manager.

8.⠀Organized⠀the⠀upselling⠀training⠀program,⠀spa⠀promotion,⠀and event⠀training⠀for all⠀Spa,⠀Recreation⠀and⠀Wellness⠀Team⠀Members.

9.⠀To monitor⠀retail⠀displays⠀and spa⠀service⠀displays,⠀in spa and⠀public⠀areas.

10.⠀Ensure⠀retail⠀displays⠀are⠀maintained⠀and stock⠀is⠀interesting⠀and⠀exciting.

11.⠀Plan and⠀create⠀internal⠀Spa,⠀Recreation⠀and⠀Wellness⠀promotion⠀package⠀with the⠀Management⠀Team.

12.⠀Submit⠀update⠀reports⠀related to⠀Spa,⠀Recreation⠀and⠀Wellness⠀to General⠀Manager.

13.⠀To⠀maintain⠀overall⠀quality⠀and⠀standard⠀strictly.

14.⠀To⠀evaluate⠀and guide⠀all Spa,⠀Recreation⠀and⠀Wellness⠀team as⠀needed to⠀improve⠀their⠀skills and⠀performance.

15.⠀Review⠀Spa,⠀Recreation⠀and⠀Wellness⠀team⠀performance⠀and⠀document⠀any and⠀all⠀concerns⠀and sent⠀to General⠀Manager.

16.⠀To monitor⠀communication⠀memos from⠀General⠀Manager to⠀receive⠀updated⠀information

17.⠀Work⠀closely⠀with the⠀Hotel⠀Management⠀to ensure⠀that our⠀Spa,⠀Recreation⠀and⠀Wellness⠀and hotel⠀activities⠀are⠀coordinated.

18.⠀Work⠀collaboratively⠀with⠀others to⠀achieve⠀common⠀goals,⠀serves⠀effectively⠀in both⠀team⠀leader &⠀team⠀member⠀roles, and⠀promoted⠀collaboration⠀& teamwork⠀in⠀others.

19.⠀Ensuring⠀good team⠀working⠀environment⠀and⠀welfare⠀within the⠀area.

20.⠀Act as⠀Liaison⠀with⠀General⠀Manager⠀and⠀Department⠀Heads.

21.⠀To have a⠀complete⠀understanding⠀of and⠀adhere to⠀the⠀company’s⠀policy and⠀procedures

22.⠀To have a⠀complete⠀understanding⠀of and⠀adhere to⠀the⠀company’s⠀policy⠀related to⠀fire,⠀hygiene,⠀health and⠀safety

23.⠀To report⠀for duty⠀punctually⠀and wear⠀the⠀correct⠀uniform⠀with the⠀name badge⠀at all⠀times

24.⠀To carry⠀out the⠀other⠀duties as⠀assigned⠀by the⠀management⠀team

25.⠀To⠀establish⠀good⠀relationship⠀and⠀rapport⠀with⠀guests and⠀colleagues

26.⠀To ensure⠀the⠀cleanliness⠀and⠀hygiene in⠀work areas


Qualifications
  • Bachelor's⠀Degree in⠀Sports,⠀Spa,⠀Science or⠀related⠀field.
  • At⠀least 5⠀years'⠀experience⠀on a⠀similar⠀role with⠀a 5-star⠀hotel
  • Physically⠀fit and⠀good⠀communication⠀skills
  • Very⠀good⠀organization⠀and⠀leadership⠀skills
  • Service⠀oriented

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