Social Service Assistant

The Social Services Assistant is responsible for ensuring that residents' social and emotional needs are met in a caring and professional manner. Working in alignment with federal, state, and local regulations, this role plays a critical part in promoting residents' well-being in collaboration with the healthcare team. The ideal candidate has experience in social services within a healthcare or skilled nursing facility setting and is passionate about providing individualized care.

Duties and Responsibilities:

1. Resident Support and Advocacy:

   • Assess and address the emotional, social, and mental health needs of residents, ensuring individualized care.
   • Develop and maintain positive relationships with residents, fostering a supportive and compassionate environment.

2. Care Planning and Documentation:

   • Contribute to resident care plans by documenting observations, assessments, and interventions.
   • Collaborate with nursing staff and interdisciplinary teams to integrate social services into residents' overall care plans.

3. Compliance and Best Practices:

   • Ensure compliance with federal, state, and local social services regulations and guidelines.
   • Adhere to and uphold The Selfhelp Home's standards of care, aligned with Medicare and The Joint Commission requirements.

4. Family and Community Engagement:

   • Support families in understanding resident needs, offering resources and information about available social services.
   • Assist in coordinating family meetings to discuss care plans and address concerns.

5. Program Development and Activities:

   • Assist in planning and implementing social and recreational activities to enhance residents' quality of life.
   • Actively participate in creating an inclusive environment that promotes the cultural and social needs of residents.

6. Other Duties as Assigned:

   • Complete additional tasks to support resident well-being and the mission of The Selfhelp Home as directed by the Director of Social Services.

Qualifications:

Education and Experience:

• Education: Associate's degree in Human Services (e.g., Social Work, Psychology, Sociology).
• Experience: 2 years of social services experience, preferably in a healthcare setting. Skilled nursing facility experience is highly desirable.

Skills and Abilities:

• Excellent interpersonal and communication skills, with a compassionate approach to resident care.
• Ability to work effectively as part of an interdisciplinary healthcare team.
• Strong organizational skills, with a high level of attention to detail.
• Knowledge of social service regulations and best practices within a skilled nursing facility setting.

About The Selfhelp Home:

The Selfhelp Home is a renowned, not-for-profit Jewish retirement community located on Chicago’s North Side. With over 70 years of experience, The Selfhelp Home has consistently ranked among the top nursing care facilities in the nation and holds the highest Medicare rating. Accredited by The Joint Commission, it has received "Best Nursing Homes" and "Best Short-Term Stays" awards from U.S. News & World Report for the past nine consecutive years, including 2023.