Service Sales Engineer

Posted Date 13 Nov 2023



Experience Icon Experience 3 Years Salary Salary 4000AED
Job Type Icon Job Type Full Time Company Company Itineris
Job Category Icon Job Category Engineering Qualification Icon Qualification BS Electrical Engineering
Gender IconGender Both Date Last Date 15 Dec
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) Abu Dhabi , United Arab Emirates

Description Job Description

  • Identify key markets, players and customers, and assess Service Sales leads.
  • Propose tactics to generate and develop Service Sales.
  • Develop strong relationship with clients.
  • Follow up and provide continuous Customer feedback.
  • Pursue and secure new multi-brand contracts, recapture previous contracts and secure existing ones.
  • Review and document soon-to-be expired contracts for renewal process.
  • Prepare quotations according to customer’s enquiries for maintenance, parts, and repairs.
  • Keep track and obtain approvals on all the proposals made for annual maintenance contracts, parts, and repairs.
  • Work with a team of service engineers and technicians to manage service sales fulfilment.
  • Manage assigned sales portfolio and successfully meet or exceed the target budget.
  • Monitor financial status of the assigned portfolio (e.g. Outstanding payment and actual GM%).
  • Address the Net Promoter Score within the same day.
  • Adhere to all safety and compliance rules of the company.
Requirements and Qualifications:
  • Bachelor⠀Degree in⠀Engineering⠀(Electrical⠀or⠀Mechanical).
  • 3⠀to 5 years⠀of⠀experience⠀in Sales/⠀Service⠀Sales in⠀Dubai.
  • Experience⠀in the⠀Elevator⠀Industry⠀is a must.
Knowledge, Skills and Abilities:
  • Excellent⠀interpersonal⠀skills and⠀ability to⠀develop⠀effective⠀client⠀business⠀relationships.
  • Proven⠀track⠀records⠀with⠀excellent⠀communication⠀and⠀presentation⠀skills.
  • Excellent⠀market⠀analytical,⠀organizational⠀and⠀negotiation⠀skills.
  • Result⠀oriented⠀and able⠀to work⠀under⠀pressure.
  • Creative,⠀Dynamic⠀and⠀Pro-Active.
  • Team⠀Player.
  • Thorough⠀knowledge⠀in MS⠀Office⠀(Word,⠀Excel,⠀PowerPoint).

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