Service Coordinator

The⠀Service⠀Coordinator⠀is⠀knowledgeable⠀about the⠀Early⠀Steps⠀Program⠀and⠀serving⠀infants⠀and⠀toddlers⠀from birth⠀to age⠀three with⠀special⠀needs.⠀Maintains⠀a⠀caseload,⠀act as the⠀primary⠀Service⠀Coordinator⠀for their⠀assigned⠀families⠀and⠀ensures⠀access to⠀Early⠀Steps⠀supports⠀and⠀services⠀within the⠀community,⠀and⠀enhances⠀the⠀caregiving⠀capabilities⠀of the⠀child’s⠀family⠀and/or⠀caregiver.⠀Responsibility⠀to work⠀within the⠀guidelines⠀and⠀policies⠀of the⠀Early⠀Steps⠀Program⠀and Johns⠀Hopkins⠀All⠀Children’s⠀Hosptial.

KEY ACCOUNTABILITIES:

• Knowledgeable⠀of the⠀mission,⠀policies⠀and⠀procedures⠀related to⠀Early⠀Steps and⠀Johns⠀Hopkins⠀All⠀Children’s⠀Hospital⠀(JHACH)⠀and⠀applies⠀this⠀knowledge⠀to case⠀planning⠀for⠀individual⠀families
• Utilizes⠀communication⠀skills in⠀all⠀interactions⠀with⠀families,⠀coworkers⠀and the⠀community,⠀demonstrating⠀openness⠀and⠀respect
• Is⠀part of a⠀team⠀working⠀together⠀to address⠀the needs,⠀concerns,⠀and⠀priorities⠀of⠀families
• Knowledgeable⠀about⠀community⠀resources/services⠀to provide⠀families⠀access and⠀referrals
• Adheres⠀to Federal⠀and State⠀timelines⠀and⠀guidelines⠀in order⠀to meet⠀program⠀requirements
• Documents⠀activities⠀to comply⠀with⠀department,⠀hospital,⠀and State⠀and⠀Federal⠀guidelines
• Creates⠀and⠀maintains⠀accurate⠀data⠀records,⠀to meet⠀all⠀productivity⠀requirements
• Familiar⠀with and⠀follows⠀HIPAA⠀guidelines⠀to protect⠀Personal⠀Health⠀Information⠀(PHI)

QUALIFICATIONS:

• Bachelor's⠀degree in⠀psychology,⠀social⠀work,⠀health⠀education,⠀interdisciplinary⠀sociology,⠀early⠀childhood,⠀child⠀development,⠀or special⠀education,⠀or an⠀equivalent⠀degree
• Enrollment⠀in or⠀eligible⠀to enroll⠀in the⠀Florida⠀Medicaid⠀system as⠀a Service⠀Coordinator,⠀within 6⠀months of⠀employment
• 1⠀year (1600⠀hours) of⠀hands-on⠀professional⠀experience⠀with young⠀children⠀and⠀families⠀in a⠀teaching,⠀case⠀management⠀or⠀counseling⠀role, or⠀with⠀individuals⠀with⠀special⠀needs⠀and/or⠀developmental⠀delays of⠀any age in⠀a case⠀management⠀role; time⠀spent in a⠀practicum⠀or⠀internship⠀(up to 400⠀hours) may⠀apply⠀toward the⠀1600 hours⠀of⠀hands-on⠀experience
• Ability⠀to travel⠀to various⠀work⠀locations⠀is⠀required