Process⠀renewals⠀and new⠀credit⠀proposals.⠀Process⠀excess and⠀isolated⠀requests⠀for⠀existing⠀customers⠀in timely⠀and⠀professional⠀manner,⠀with⠀minimal⠀involvement⠀from the⠀RM
Ensure⠀timely and⠀accurate⠀credit⠀administrations⠀through⠀timely⠀completion⠀of annual⠀reviews⠀and⠀regular⠀monitoring⠀of⠀financials,⠀covenants⠀and other⠀parameters⠀within the⠀review⠀cycle.
Proficient⠀dealing⠀with⠀customer⠀queries to⠀provide⠀appropriate⠀solutions⠀to enhance⠀the⠀customer⠀satisfaction⠀levels.
Analyse⠀and⠀evaluate⠀information⠀given by⠀the⠀customer⠀such as⠀project⠀reports,⠀feasibility⠀reports,⠀balance⠀sheets,⠀cash flows⠀etc. to⠀structure⠀the credit⠀lines,⠀balancing⠀the risk⠀and⠀reward.
Establish⠀good⠀liaison⠀with⠀customers⠀for their⠀day to day⠀banking⠀requirements⠀and⠀professionally⠀manage⠀security⠀documentation⠀requirements.
Establish⠀effective⠀and⠀professional⠀communication⠀both⠀internal⠀and⠀external⠀to ensure⠀turnaround⠀time⠀within⠀designated⠀parameters⠀and higher⠀client⠀satisfaction⠀levels.
Conduct⠀customer⠀visits,⠀whenever⠀required⠀for⠀business⠀requirements.
Monitor⠀development⠀and⠀progress⠀of⠀Institutional⠀deals and⠀ensure⠀quick⠀action in⠀case of⠀any⠀adverse⠀development.
Comply⠀with⠀internal⠀audit⠀requirements⠀in line⠀with the⠀policy⠀guidelines,⠀to ensure⠀high⠀standards⠀of⠀uniformity⠀and⠀consistency⠀across the⠀Bank.
Monitor⠀the Early⠀Warning⠀Signs of⠀deterioration⠀of⠀accounts⠀and ensure⠀to keep⠀high⠀quality of⠀assets.
Service and Quality
Professional quality of credit proposals and internal / external communication, in line with the defined policies and procedures.
Strong autonomy and ability to work independently of RM.
Process excess and isolated requests for existing customers within defined TAT.
Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels
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