Senior Operations Analyst General Accounting and Fixed Assets

The⠀purpose of⠀this⠀position⠀is to⠀perform⠀reconciliation,⠀accounting⠀and⠀transaction⠀processing⠀activities⠀related to⠀the⠀General⠀Accounting⠀and Fixed⠀Assets⠀functions⠀for⠀multiple⠀Agencies.⠀The Senior⠀Operations⠀Analyst⠀General⠀Accounting⠀and Fixed⠀Assets has⠀thorough⠀knowledge⠀of one or⠀more⠀Finance⠀areas,⠀coaches⠀less⠀experienced⠀team⠀members⠀and⠀provides⠀guidance⠀on process⠀area⠀procedures.

RESPONSIBILITIES:

• Handle all⠀phases of⠀monthly⠀agency⠀account⠀analyses &⠀reconciliations
• Gather,⠀validate⠀and⠀maintain⠀data and⠀other⠀transaction⠀inputs
• Gather⠀forms and⠀track⠀status
• Enter⠀transactions⠀in⠀PeopleSoft⠀and the⠀service⠀request⠀management⠀tool
• Provide⠀satisfactory⠀customer⠀service by⠀receiving,⠀analyzing,⠀researching⠀and⠀seeking⠀resolution⠀to⠀assigned⠀inquiries
• Integrate⠀across BSC⠀teams to⠀document,⠀research⠀and⠀resolve⠀basic⠀issues and⠀errors as⠀assigned.⠀Understand⠀when to⠀resolve or⠀escalate⠀to⠀supervisor
• Perform⠀/ support⠀cyclical⠀processing⠀and period⠀end⠀activities
• Complete⠀assignments⠀as⠀delegated⠀by⠀supervisor
• Comply⠀with MTA⠀and BSC⠀policies,⠀practices,⠀and⠀procedures
• Develop⠀and update⠀operating⠀procedures⠀and⠀training⠀materials⠀as⠀needed
• Understand⠀the MTA⠀and BSC⠀vision⠀including⠀how⠀individual⠀responsibilities⠀fit into⠀the⠀long-term⠀strategies
• Track⠀and report⠀status of⠀work
• Maintain⠀appropriate⠀level of⠀process,⠀functional⠀and⠀technical⠀knowledge⠀and⠀participate⠀in⠀training⠀to⠀continue⠀to develop⠀such⠀knowledge
• Support⠀other team⠀members as⠀appropriate
• Ensure⠀that all⠀assignments⠀are⠀completed⠀with the⠀highest⠀quality⠀and within⠀agreed-to-Service⠀Level⠀Agreement⠀guidelines⠀and Key⠀Performance⠀Indicator⠀targets
• Identify⠀and⠀implement⠀continuous⠀improvement⠀initiatives⠀as⠀assigned
• Participate⠀in user⠀groups as⠀necessary

KNOWLEDGE, SKILLS, AND ABILITIES

• Possess⠀knowledge⠀of General⠀Accounting⠀principles
• Working⠀knowledge⠀and use of⠀PeopleSoft⠀or related⠀database⠀software
• Ability⠀to process⠀requests⠀consistently⠀with⠀general⠀supervision
• Ability⠀to assess⠀problems⠀and⠀promptly⠀resolve or⠀identify⠀appropriate⠀team to⠀resolve
• Strong⠀oral and⠀written⠀communication⠀skills
• Strong⠀interpersonal⠀skills⠀with the⠀ability to⠀work with⠀and⠀collaborate⠀across the⠀BSC at all⠀levels⠀within and⠀outside⠀the⠀organization
• Strong⠀time⠀management⠀skills and⠀ability to⠀manage⠀individual⠀assignments
• Ability⠀to work in⠀a team⠀environment
• Strong⠀attention⠀to⠀detail
• Ability⠀to handle⠀sensitive⠀situations⠀and⠀maintain a⠀high⠀degree of⠀confidentiality

EDUCATION AND EXPERIENCE:

• High⠀School⠀Diploma or⠀GED
• Minimum⠀four (4)⠀years'⠀experience⠀performing⠀accounting,⠀transaction⠀processing⠀and⠀reconciliation⠀or related⠀OR a⠀satisfactory⠀combination⠀of⠀education⠀and work⠀experience
• Shared⠀Services⠀experience⠀preferred

Preferred Education and Experience

• Bachelor's⠀or⠀Associate’s⠀Degree in⠀Accounting⠀with⠀relevant⠀experience⠀in⠀Business⠀or related⠀field.