Security Associate

The NFL⠀Global⠀Security⠀Operations⠀Center⠀(NFL⠀GSOC),⠀located at⠀NFL Films⠀in Mt⠀Laurel,⠀New⠀Jersey, is⠀the⠀NFL’s⠀trusted⠀central⠀point of⠀coordination⠀for⠀physical⠀and cyber⠀security⠀threat⠀monitoring;⠀and the⠀collection,⠀analysis,⠀and⠀dissemination⠀of⠀intelligence⠀for NFL⠀decision⠀makers to⠀prevent,⠀protect,⠀and⠀resolve⠀any⠀threats⠀against⠀NFL⠀equities⠀and⠀interests⠀globally.⠀The NFL⠀GSOC is a⠀critical⠀component⠀of the NFL⠀Security⠀Department,⠀providing⠀intelligence⠀support to⠀League⠀operations⠀to ensure⠀the League⠀maintains⠀proactive⠀posture to⠀address⠀current⠀and⠀emerging⠀threats⠀leveraging⠀numerous⠀technological⠀capabilities.⠀The⠀Operations⠀Coordinator⠀will help⠀to⠀coordinate⠀various⠀functions⠀in the⠀GSOC,⠀including⠀but not⠀limited to⠀NFL Game⠀Day⠀coverage,⠀investigative⠀support,⠀support of⠀major⠀events⠀such as⠀the Super⠀Bowl, NFL⠀Draft and⠀others, as⠀well as⠀addressing⠀security⠀incidents⠀affecting⠀the League⠀and its⠀stakeholders.

Responsibilities

• Manage and⠀assist⠀with⠀various⠀physical⠀security⠀technology⠀systems⠀including⠀video⠀management,⠀access⠀control,⠀shot⠀detection,⠀camera⠀analytics,⠀mass⠀notification⠀tools and⠀incident⠀management⠀systems to⠀detect,⠀facilitate⠀and⠀document⠀the⠀response⠀to the⠀potential⠀security/safety⠀incident.
• Serve⠀as a key⠀resource⠀for the⠀GSOC for⠀both⠀formal and⠀informal⠀requests⠀for⠀research,⠀general⠀inquiries,⠀incident⠀management⠀and⠀analytic⠀support⠀related to⠀the NFL⠀Offices⠀(Domestic⠀and⠀International).
• Assist⠀with GSOC⠀functions⠀such as⠀managing⠀the GSOC⠀shared⠀email⠀account,⠀intake and⠀assessment⠀of⠀information⠀received⠀by the⠀GSOC,⠀social⠀media⠀monitoring,⠀and⠀producing⠀well⠀written⠀documents.
• Support⠀the⠀Director,⠀Global⠀Security⠀Operations⠀Center and⠀Sr.⠀Intelligence⠀Analyst to⠀prepare⠀regular⠀reports on⠀performance⠀and⠀development⠀of the⠀GSOC,⠀identify⠀areas of⠀concern as⠀well as⠀opportunities⠀to⠀improve.
• Manage⠀and update⠀regular⠀GSOC⠀distribution⠀lists,⠀product⠀templates,⠀GSOC⠀technology⠀tools,⠀SOPs, and⠀products.
• Contribute⠀and⠀project⠀management⠀in the⠀development⠀of GSOC⠀Standard⠀Operating⠀Procedures⠀(SOP),⠀policy,⠀reports,⠀statistical⠀data,⠀briefs,⠀products,⠀and other⠀documents.
• Act⠀as a⠀liaison⠀between⠀all⠀internal⠀departments⠀and the⠀Global⠀Safety &⠀Security⠀team
• Performs⠀other⠀duties as⠀assigned⠀by the⠀Supervisors⠀and/or⠀Security⠀leadership.
• Provide⠀exemplary⠀customer⠀service to⠀all⠀employees⠀and those⠀requiring⠀GSOC⠀support or⠀services⠀to ensure⠀there is a⠀high level⠀of⠀customer⠀service.
• Escalate⠀issues as⠀required⠀to more⠀senior-level⠀management⠀and/or⠀client.

Required Qualifications

• 1-3 years⠀of⠀experience⠀working in⠀a Global⠀Security⠀Operations⠀Center,⠀venue/building⠀command⠀center,⠀emergency⠀dispatch⠀center,⠀intelligence⠀fusion⠀center or⠀similar⠀command⠀center⠀environment.
• Experience⠀in⠀emergency⠀management,⠀public⠀safety,⠀intelligence,⠀corporate/venue⠀security⠀operations,⠀incident⠀management,⠀or⠀supplemented⠀by⠀equivalent⠀education.
• Strong⠀computing⠀skills and⠀comfort⠀with data⠀input and⠀analysis.
• Proficiency⠀in⠀Microsoft⠀tools and⠀services.
• Experience⠀doing⠀extensive⠀research⠀in support⠀of⠀projects

Preferred Qualifications

• High⠀school⠀diploma or⠀GED⠀certificate.
• Bachelor’s⠀degree⠀(preferred).
• 1-3⠀years of⠀experience⠀as an⠀administrative⠀assistant⠀or project⠀manager.

Other Key Attributes / Characteristics

• Have⠀strong⠀prioritizing⠀abilities.
• Flexibility⠀to address⠀tasks with⠀conflicting⠀deadlines.
• Ability⠀to analyze⠀problems,⠀identify⠀causes,⠀and⠀implement⠀results-oriented⠀solutions.
• Excellent⠀organizational⠀and time⠀management⠀ability.⠀Must be⠀competent⠀and⠀literate⠀with⠀computers⠀and the⠀Microsoft⠀suite of⠀tools.
• Must⠀have the⠀ability to⠀develop⠀and write⠀clear and⠀concise⠀emails and⠀memos.
• Ability⠀to handle⠀high-pressure⠀situations⠀and make⠀sound⠀decisions.
• A⠀professional⠀demeanor,⠀along with⠀excellent⠀customer⠀service⠀skills.
• Ability⠀to work⠀independently⠀while also⠀being a⠀team⠀player.
• Ability⠀to⠀recognize⠀patterns⠀to find⠀useful⠀information⠀in the⠀data⠀that’s⠀sometimes⠀unstructured.
• Research,⠀fact-checking,⠀and⠀validation⠀skills to⠀ensure⠀valid data⠀sources⠀and verify⠀accuracy.
• Communication,⠀presentation,⠀and⠀writing⠀skills to⠀present⠀findings⠀derived⠀from the⠀data.
• Interpersonal⠀skills to⠀build⠀relationships⠀with teams⠀from other⠀departments.
• Problem-solving⠀to address⠀the⠀challenges⠀of data⠀collection⠀and⠀analysis,⠀as well as⠀help guide⠀decision-makers⠀toward⠀solutions⠀that⠀resolve⠀issues⠀revealed⠀in the⠀data.
• Possess⠀a solid⠀employment⠀history⠀demonstrating⠀reliability⠀and⠀dependability.

Terms / Expected Hours of Work

• FSLA⠀Non-Exempt
• This⠀job⠀posting is⠀for a⠀position⠀with one⠀of the⠀NFL’s⠀third-party⠀agency⠀partners⠀that⠀provides⠀services⠀to the⠀NFL. The⠀individual⠀selected⠀for this⠀role will⠀be an⠀employee⠀of that⠀third-party⠀agency and⠀not the⠀NFL. All⠀compensation,⠀benefits,⠀and other⠀terms and⠀conditions⠀of⠀employment⠀are⠀handled by⠀the⠀agency.⠀The⠀assignment⠀to provide⠀services⠀to the NFL⠀will be⠀limited in⠀duration⠀but may be⠀extended⠀for an⠀additional⠀period by⠀agreement⠀between⠀the NFL⠀and the⠀agency.
• The⠀NFL⠀maintains⠀a Flexible⠀Workplace⠀Policy⠀that⠀provides⠀members of⠀our⠀workforce⠀with⠀opportunities⠀to⠀periodically⠀work from⠀a location⠀of their⠀choice,⠀while⠀maintaining⠀a priority⠀on⠀in-person⠀work at an⠀NFL⠀office,⠀which⠀enables us⠀to more⠀effectively⠀collaborate,⠀connect⠀and build⠀a⠀workplace⠀culture⠀that will⠀drive our⠀continued⠀success.
• The⠀NFL is⠀committed⠀to⠀building a⠀diverse,⠀equitable⠀and⠀inclusive⠀work⠀environment⠀that⠀reflects⠀our⠀incredibly⠀diverse⠀fan base.⠀We provide⠀an⠀environment⠀of mutual⠀respect⠀where⠀equal⠀employment⠀opportunities⠀are⠀available⠀to all⠀employees⠀and⠀applicants⠀without⠀regard to⠀status as⠀protected⠀by⠀applicable⠀federal,⠀state, or⠀local law.