The salary⠀of the⠀finalist⠀selected⠀for this⠀role will⠀be set⠀based on a⠀variety of⠀factors,⠀including⠀but not⠀limited to⠀departmental⠀budgets,⠀qualifications,⠀experience,⠀education,⠀licenses,⠀specialty,⠀and⠀training.⠀The above⠀hiring⠀range⠀represents⠀the⠀University's⠀good faith⠀and⠀reasonable⠀estimate⠀of the⠀range of⠀possible⠀compensation⠀at the⠀time of⠀posting.
Position⠀Summary
Reporting⠀to⠀Physician⠀Schedulers⠀and⠀Department⠀Leadership,⠀the⠀Scheduling⠀Coordinator⠀works⠀closely⠀and⠀collaboratively⠀with⠀faculty⠀leadership⠀to support⠀and⠀improve⠀administrative⠀and⠀operational⠀functions⠀within the⠀Department⠀of⠀Emergency⠀Medicine.⠀The⠀Scheduling⠀Coordinator⠀obtains⠀provider⠀availability⠀on a⠀quarterly⠀and daily⠀basis to⠀complete⠀the shift⠀schedules⠀for⠀Emergency⠀Medicine⠀sites.⠀Individual⠀must have⠀acute⠀attention⠀to detail,⠀and⠀ability to⠀cultivate⠀relationships⠀to deliver⠀high-level⠀customer⠀service in⠀a⠀fast-paced⠀environment.⠀Subject to⠀business⠀needs, we⠀may⠀support⠀flexible⠀and hybrid⠀work⠀arrangements.
Responsibilities
Scheduling
- Educates⠀providers⠀on⠀scheduling⠀protocols⠀and⠀guidelines
- Generates⠀provider⠀reports on⠀annual⠀clinical/scholarly/administrative⠀hours
- Performs⠀scheduling⠀maintenance,⠀daily⠀edits,⠀posts⠀announcements,⠀and⠀provides⠀reports to⠀administration⠀as⠀requested.
- Requests⠀and⠀applies⠀provider⠀availability⠀on a⠀quarterly⠀and daily⠀basis to⠀complete⠀the shift⠀schedules⠀for four⠀Emergency⠀Medicine⠀sites
- Plans,⠀organizes,⠀and⠀prioritizes⠀tasks and⠀schedule⠀to meet⠀critical⠀deadlines
- Troubleshoots⠀and⠀resolves⠀daily and⠀future⠀staffing⠀concerns
- Reconciles⠀and tracks⠀work hours⠀for all⠀clinicians⠀and⠀submits⠀information⠀to payroll⠀for⠀processing
- Responds⠀in a⠀timely⠀manner to⠀provider⠀inquiries,⠀scheduling⠀changes,⠀and⠀maintains⠀confidential⠀and⠀sensitive⠀information
- Utilizes⠀and⠀demonstrates⠀in-depth⠀working⠀knowledge⠀of⠀departmental⠀scheduling⠀system⠀Shift⠀Admin to⠀input,⠀maintain,⠀and⠀publish⠀quarterly⠀provider⠀clinical⠀shift⠀schedules
- Collaborates⠀with Human⠀Resources⠀to develop⠀and⠀present⠀provider⠀and staff⠀onboarding⠀education⠀to the⠀scheduling⠀system,⠀and system⠀access
- Collaborates⠀with⠀Research⠀and⠀Finance⠀Divisions⠀to⠀maintain⠀master⠀schedule⠀and⠀provide⠀reports
- Acts⠀as primary⠀communication⠀liaison⠀between⠀physicians,⠀hospitals,⠀and⠀clinical⠀staff to⠀ensure⠀cases are⠀effectively⠀coordinate⠀and⠀successfully⠀complete.
Administrative Support
- Provides⠀administrative⠀support to⠀the⠀department⠀leadership
- Resolves⠀problems⠀independently,⠀drafts⠀correspondence,⠀coordinates⠀and⠀assists in⠀gathering⠀information,⠀using⠀sound⠀judgment⠀in⠀determining⠀priorities
- Provides⠀accurate⠀responses⠀to⠀inquiries⠀with⠀appropriate⠀follow-up
- Maintains⠀calendar⠀and⠀coordinates⠀and⠀schedules⠀appointments,⠀meetings,⠀and⠀conferences
- Manages⠀or⠀redirects⠀contacts⠀and⠀communications⠀not⠀requiring⠀the⠀immediate⠀attention⠀of the⠀Department⠀Leadership
- Organizes⠀and⠀manages⠀special⠀projects⠀of varying⠀size and⠀scope for⠀the⠀Administrator's⠀office⠀including⠀Department-wide⠀programs⠀and⠀initiative.
Required Skills/Abilities
- Proven⠀ability to⠀interact⠀with all⠀levels of⠀faculty⠀and staff⠀and⠀ability to⠀develop⠀strong⠀relationships⠀through⠀email,⠀text, and⠀phone
- Acute⠀attention⠀to⠀detail
- Ability⠀to⠀exercise⠀excellent⠀judgment⠀and⠀diplomacy⠀in all⠀interactions
- Ability⠀to⠀prioritize⠀work and⠀possess a⠀professional⠀sense of⠀accountability.
- Ability⠀to show⠀independent⠀thinking,⠀analysis,⠀and⠀problem-solving⠀capabilities
- Strong⠀written⠀and verbal⠀communication⠀skills
- Must⠀be able to⠀accurately⠀handle⠀diverse⠀projects⠀and a⠀large⠀volume of⠀detailed⠀work⠀simultaneously
- Proficiency⠀in⠀business⠀software⠀applications⠀(Outlook,⠀Excel,⠀Word,⠀PowerPoint)⠀and⠀comfortable⠀with new⠀technologies⠀and⠀software.
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