Sales Coordinator

Posted Date 06 Nov 2023

Experience	2 Years	Salary	3400AED
Job Type	Full Time	Company	Rosewood Hotel Group
Job Category	Sales	Qualification	BS Administration
Gender	Male	Last Date	27 Nov
Vacancies	1	Remote	No
Location(s)	Abu Dhabi , United Arab Emirates

Job Description

OVERVIEW/BASIC FUNCTION:

As a Sales⠀Coordinator⠀at⠀Rosewood⠀Abu Dhabi,⠀role⠀extends⠀beyond⠀support to⠀the⠀development⠀and⠀implementation⠀of a⠀professional⠀system for⠀the⠀administration⠀of the⠀Rosewood⠀Sales &⠀Marketing⠀operation.⠀This⠀system⠀will⠀adhere to⠀Rosewood⠀operating⠀standards⠀and best⠀practices⠀within the⠀industry,⠀ensuring⠀the⠀efficient⠀management⠀of⠀databases,⠀contracts,⠀and⠀operating⠀files.⠀Moreover,⠀it aims to⠀provide a⠀seamless,⠀customer-focused⠀sales⠀environment⠀where the⠀customer⠀is at the⠀heart of⠀our⠀priority.⠀Our sales⠀systems⠀and⠀efforts⠀will⠀consistently⠀reflect⠀our⠀commitment⠀to⠀delivering⠀world-class⠀customer⠀service.

RESPONSIBILITIES:

Sales⠀Support:⠀Provide⠀comprehensive⠀support to⠀the Sales⠀and⠀Marketing⠀team in⠀managing⠀client⠀relationships,⠀responding⠀to⠀inquiries,⠀and⠀assisting⠀in the⠀creation⠀of sales⠀proposals⠀and⠀contracts.
Client⠀Communication:⠀Serve as a⠀point of⠀contact⠀for⠀clients,⠀both in⠀person and⠀via phone⠀and email,⠀ensuring⠀their⠀needs are⠀met⠀promptly⠀and⠀professionally.
Administrative⠀Duties:⠀Assist⠀with⠀administrative⠀tasks,⠀including⠀data⠀entry,⠀report⠀generation,⠀and⠀maintaining⠀organized⠀sales⠀records.
Sales⠀Calls:⠀Conduct⠀sales⠀calls to⠀key⠀accounts,⠀fostering⠀strong⠀relationships⠀and⠀promoting⠀the⠀hotel's⠀offerings.
Event⠀Coordination:⠀Collaborate⠀with the⠀Events⠀team to⠀ensure⠀successful⠀execution⠀of group⠀bookings⠀and⠀events,⠀including⠀site⠀inspections⠀and⠀coordination⠀of event⠀details.
Market⠀Research:⠀Stay⠀informed⠀about⠀industry⠀trends,⠀market⠀developments,⠀and⠀competitor⠀activities⠀to⠀contribute⠀valuable⠀insights⠀to the⠀Sales and⠀Marketing⠀strategy.
Proposal⠀Generation:⠀Assist in⠀the⠀creation⠀of⠀customized⠀sales⠀proposals,⠀presentations,⠀and⠀collateral⠀materials⠀to⠀showcase⠀the⠀hotel's⠀offerings.
Sales⠀Meetings:⠀Participate⠀in sales⠀meetings,⠀record⠀minutes,⠀and track⠀action⠀items to⠀keep the⠀team⠀informed⠀and on⠀track.
Database⠀Management:⠀Maintain⠀and update⠀customer⠀relationship⠀management⠀(CRM)⠀systems⠀and⠀databases⠀to ensure⠀accurate⠀and⠀up-to-date⠀client⠀information.
Guest⠀Relations:⠀Provide⠀exceptional⠀service⠀and⠀support to⠀guests,⠀attending⠀to their⠀requests⠀and⠀inquiries⠀with the⠀utmost⠀professionalism.
Reporting:⠀Prepare⠀regular⠀reports on⠀sales⠀activities,⠀lead⠀generation,⠀and client⠀feedback⠀for⠀management⠀review.
All⠀other⠀administrative⠀and⠀project⠀related⠀duties to⠀Sales⠀department.

QUALIFICATIONS:

Experience:⠀Previous⠀experience⠀in⠀Administration⠀in a Hotel⠀Sales⠀Environment.
Education:⠀Preferred⠀to Degree⠀level /⠀Diploma⠀level⠀acceptable.
General⠀Skills:⠀Must be⠀able to⠀perform⠀job⠀functions⠀with⠀attention⠀to detail,⠀speed and⠀accuracy;⠀prioritize,⠀organize⠀and⠀follow-up;⠀be a clear⠀thinker,⠀remaining⠀calm and⠀resolving⠀problems⠀using good⠀judgment;⠀follow⠀directions⠀thoroughly;⠀understand⠀a⠀guest’s⠀service⠀needs;⠀work⠀cohesively⠀with⠀co-workers⠀as part of⠀a team;⠀work with⠀minimal⠀supervision;⠀maintain⠀confidentiality⠀of guest⠀information⠀and⠀pertinent⠀hotel⠀data.
Technical⠀Skills:⠀Strong⠀administration⠀and⠀organizational⠀skills,⠀clear and⠀precise⠀use of⠀written⠀and spoken⠀English,⠀conversant⠀with⠀technology⠀including⠀Sales⠀Force,⠀Power⠀point,⠀Opera,⠀Microsoft⠀Office.