Sales Advisor

Job Requirements

Education/Certification and Continued Education
Degree in any discipline or through automotive vocational route

Years of Experience
3 – 5 years solid experience in automotive retail sales in the UAE market.

Knowledge and Skills

Good⠀knowledge⠀of⠀automobile⠀sales⠀gained⠀through⠀formal⠀training⠀or work⠀experience.

Preferably⠀bilingual⠀(Arabic⠀and⠀English)

Attention⠀to details⠀and⠀concern⠀for⠀quality

Dynamic⠀and⠀proactive⠀personality

Essential Roles and Responsibilities

Functional⠀Roles and⠀Responsibilities

Carry⠀out sales⠀in⠀accordance⠀to pre⠀agreed⠀monthly⠀targets⠀and⠀budgets.

Prepare/⠀maintain⠀call⠀reports/log⠀highlighting⠀salient⠀features⠀and advise⠀the⠀Manager of⠀the⠀same.

Report⠀weekly/⠀monthly on⠀agreed⠀performance⠀data,⠀comparing⠀actual⠀with⠀targeted/⠀budgeted⠀performance.

Attend⠀to⠀customers⠀visiting⠀the⠀showroom,⠀initiate⠀sales⠀process⠀with them⠀paying⠀attention⠀to their⠀needs and⠀offer⠀qualified⠀advice on⠀the⠀specifications⠀of the⠀product.

Maintain⠀close⠀contact⠀with⠀prospect⠀customers,⠀make sales⠀call and⠀visit them⠀to suit⠀their⠀schedule/⠀convenience.⠀Introduce⠀and follow⠀up⠀suitable⠀sales⠀prospects.

Maintain⠀customer⠀database⠀and⠀contribute⠀towards⠀the⠀development⠀of⠀prospects⠀list. Keep⠀abreast of⠀competition⠀in this⠀segment of⠀cars.

Ensure⠀pre-delivery⠀inspections⠀and proper⠀documentation⠀of the⠀sales⠀transaction

Ensure⠀details of⠀all⠀vehicle⠀transactions⠀are⠀accurately⠀completed⠀& recorded⠀and⠀registered⠀with sales⠀administration,⠀including⠀payment⠀and the⠀registration⠀of the⠀vehicle⠀with the⠀traffic⠀department⠀and⠀invoicing.

Provide⠀highest⠀degree of⠀customer⠀service⠀and⠀satisfaction⠀at all⠀times in⠀accordance⠀with the⠀company’s⠀sales⠀policies⠀and⠀procedures⠀to⠀maximize⠀future⠀recommended⠀or repeat⠀sales

Ensure⠀that the⠀customer⠀is aware⠀of all⠀available⠀extras,⠀accessories⠀and⠀warranties.

Notify⠀the⠀customers⠀of delay,⠀changes in⠀the⠀requirements⠀and⠀specifications⠀etc., if⠀any,⠀ensuring⠀smooth⠀conclusion⠀of vehicle⠀handover.

Provide⠀customers⠀with⠀qualified⠀advice on⠀vehicle⠀finance⠀and⠀insurance⠀facilities.

Participate⠀in⠀seasonal⠀sales⠀campaign⠀and⠀promotions⠀to⠀maximize⠀sales⠀penetration