The Revenue Integrity Specialist ensures billing and revenue accuracy by conducting audits, providing education on charge capture processes, and serving as a liaison to resolve internal billing issues. This role supports revenue-producing departments in maintaining compliance with billing policies, procedures, and guidelines.
Key Responsibilities:
Charge Capture Audits:
- Conduct concurrent, prospective, and retrospective audits to ensure charge capture and billing accuracy.
- Identify opportunities for process improvements and collaborate with department management to implement solutions.
Education & Training:
- Provide orientation, education, and training to revenue-producing departments regarding charge capture policies and processes.
- Ensure staff understanding of billing compliance requirements.
Liaison Role:
- Act as a point of contact for hospital departments, assisting with internal billing problem resolution as needed.
Qualifications:
Education & Experience Required:
- 3–4 years of hospital clinical or coding experience.
- Familiarity with third-party healthcare insurance plans.
Certifications:
- Certified Coding Associate (CCA) certification (valid and current).
Skills & Abilities:
- Proficient in hospital applications, Microsoft Office, and Windows.
- Strong communication skills, both written and verbal.
- Ability to analyze patient bills, medical records, and contracts for accuracy and compliance.
- Problem-solving and analytical skills to handle complex billing issues.
- Organizational skills to manage large projects and meet deadlines.
- Ability to work independently and handle confrontational encounters positively.
Physical Requirements & Working Conditions:
- Ability to lift up to 20 pounds.
- Must be able to travel locally for meetings as necessary.
- Capable of coordinating large projects under time pressure.
- Comfortable reading and analyzing medical charts and patient bills.
- Must provide superior customer service across all organizational levels.
Preferred Skills:
- Familiarity with charge capture processes.
- Ability to investigate and interpret billing guidelines, reimbursement policies, and contract language.