At⠀Hackensack⠀Meridian⠀Health we⠀help our⠀patients⠀live⠀better,⠀healthier⠀lives —⠀and we⠀help one⠀another to⠀succeed.⠀With a⠀culture⠀rooted in⠀connection⠀and⠀collaboration,⠀our⠀employees⠀are team⠀members.⠀Here,⠀competitive⠀benefits⠀are just⠀the⠀beginning.⠀It’s⠀also about⠀how we⠀support⠀one⠀another⠀and how we⠀show up⠀for our⠀community.
Together,⠀we keep⠀getting⠀better -⠀advancing⠀our⠀mission to⠀transform⠀healthcare⠀and serve⠀as a⠀leader of⠀positive⠀change.
The⠀Regional⠀TM⠀Relations⠀Spec⠀reports to⠀the Dir,⠀TM⠀Relations⠀and is⠀responsible⠀for⠀partnering⠀with⠀designated⠀Human⠀Resources⠀operations⠀partners⠀to oversee⠀key⠀employee⠀relations⠀and⠀compliance⠀initiatives⠀aligned to⠀the⠀broader⠀organizational⠀strategy,⠀and work⠀as a⠀trusted⠀advisor⠀providing⠀support⠀and⠀guidance⠀to leaders⠀of all⠀levels.⠀The⠀Regional⠀TM⠀Relations⠀Spec will⠀serve as⠀the TM⠀Relations⠀subject⠀matter⠀expert for⠀their⠀respective⠀areas and⠀will be⠀responsible⠀for⠀partnering⠀with the⠀HR⠀Operations⠀team on⠀the⠀execution,⠀administration,⠀and⠀delivery⠀of TM⠀Relations⠀services⠀including,⠀but not⠀limited⠀to,⠀conducting⠀investigations,⠀corrective⠀actions,⠀conflict⠀resolution,⠀climate⠀assessments,⠀and⠀monitoring⠀compliance⠀programs.⠀The⠀Regional⠀TM⠀Relations⠀Spec will⠀also be⠀accountable⠀for⠀specific⠀functional⠀work⠀products⠀of the⠀department.⠀This role⠀performs⠀required⠀tasks and⠀initiatives⠀following⠀the⠀guidelines⠀and⠀procedures⠀established,⠀maintaining⠀appropriate⠀documentation⠀and⠀records,⠀and⠀delivering⠀services⠀in a⠀professional⠀and⠀efficient⠀manner.⠀This role⠀will⠀provide⠀prompt⠀assistance⠀to achieve⠀high⠀levels of⠀customer⠀satisfaction⠀and an⠀overall⠀positive⠀TM and⠀client⠀experience.
This⠀position⠀would⠀support⠀the⠀Combined⠀Non Acute⠀Services⠀Groups⠀which⠀includes⠀our⠀Physician⠀Enterprise,⠀Corporate⠀& Shared⠀Services &⠀Joint⠀Ventures.⠀It is a⠀hybrid⠀position⠀that may⠀require⠀travel to⠀different⠀sites as⠀needed.
Responsibilities:
A day in the life of a
Regional TM Relations Spec at Hackensack Meridian Health includes:
- In⠀partnership⠀with HR⠀Operations⠀teams and⠀in⠀collaboration⠀with⠀Legal,⠀conducts⠀thorough⠀investigations⠀into TM⠀concerns,⠀some⠀involving⠀complex,⠀high risk,⠀and highly⠀sensitive⠀investigations⠀including,⠀but not⠀limited,⠀to⠀allegations⠀of⠀harassment,⠀workplace⠀violence,⠀discrimination,⠀retaliation,⠀employee⠀misconduct,⠀and⠀provides⠀recommended⠀actions⠀based on⠀findings.
- Monitors⠀the⠀progress⠀and⠀completion⠀of all⠀corrective⠀actions⠀and⠀progressive⠀discipline⠀flowing⠀from⠀internal⠀investigations,⠀including⠀updating⠀the HR⠀internal⠀tracking⠀tool.
- Manages,⠀advises⠀on, and⠀conducts⠀investigations⠀involving⠀TMs both⠀virtual⠀and on⠀site.
- Serves⠀as a⠀consultative⠀partner⠀and⠀resource⠀to the HR⠀Operations⠀teams on⠀complex⠀employment⠀situations⠀such as⠀terminations,⠀reductions⠀in force,⠀progressive⠀discipline,⠀corrective⠀actions,⠀performance⠀improvement⠀plans, and⠀accommodations.
- Conducts⠀climate⠀assessments,⠀and works⠀with the⠀TM⠀Relations⠀team to⠀implement⠀risk⠀mitigation⠀strategies⠀in⠀partnership⠀with HR⠀Operations.
- Partners⠀with HR⠀Operations⠀to oversee⠀the⠀implementation⠀of action⠀plans⠀stemming⠀from⠀investigation⠀trends,⠀compliance⠀opportunities,⠀engagement⠀surveys,⠀and⠀climate⠀assessments⠀in support⠀of⠀enhancing⠀our⠀overall TM⠀experience.
- Provides⠀support to⠀the HR⠀Operations⠀team on⠀Joint⠀Commission,⠀Department⠀of Health,⠀or other⠀surveys as⠀needed.⠀Implements⠀tools and⠀templates⠀as⠀needed.
- Supports⠀the⠀implementation⠀of TM⠀Relations⠀and⠀compliance⠀initiatives⠀as⠀assigned
- Responsible⠀for⠀handling⠀confidential⠀and time⠀sensitive⠀material.
- Other⠀duties⠀and/or⠀projects⠀as⠀assigned.
- Adheres⠀to HMH⠀Organizational⠀competencies⠀and⠀standards⠀of⠀behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelor's⠀degree.
- Minimum⠀of 5 years⠀of⠀relevant⠀Human⠀Resources⠀experience.
- Minimum⠀of 4 years⠀of⠀experience⠀in⠀employee⠀relations⠀or labor⠀relations⠀and⠀experience⠀conducting⠀complex⠀investigations.
- Working⠀knowledge⠀of US⠀Federal⠀and State⠀Employment⠀laws⠀including,⠀but not⠀limited⠀to, Title⠀VII, ADEA,⠀and⠀FLSA.
- Sound⠀critical⠀thinking,⠀problem-solving⠀and⠀negotiating⠀skills,⠀with the⠀ability to⠀apply⠀those⠀skills to⠀a wide⠀range of⠀HR⠀issues.
- Strong⠀analytic⠀skills and⠀ability to⠀present⠀data to⠀identify⠀trends and⠀offer⠀strategic⠀advice.
- Excellent⠀communicator⠀with⠀ability to⠀present⠀information⠀in a clear⠀and⠀concise⠀manner⠀orally and⠀in writing⠀to ensure⠀others⠀understand⠀ideas.⠀Able to⠀appropriately⠀adapt⠀message,⠀style, and⠀tone to⠀accommodate⠀a variety⠀of⠀audiences.
- Objective,⠀approachable,⠀and able⠀to⠀interact⠀effectively⠀with all⠀levels of⠀employees⠀both in⠀person and⠀virtually⠀in a⠀positive⠀and⠀respectful⠀manner.
- Able⠀to⠀maintain⠀the⠀highest⠀level of⠀personal⠀integrity⠀and⠀confidentiality.
- Adaptable⠀and⠀flexible,⠀and⠀motivated⠀to drive⠀results in⠀a⠀fast-paced⠀environment⠀where⠀change is⠀a⠀constant,⠀and can⠀meet⠀deadlines⠀with a⠀strong⠀sense of⠀urgency⠀and⠀adaptability.
- Proficient⠀with⠀either MS⠀Office or⠀Google⠀productivity⠀tools.
- Able⠀to develop⠀processes⠀and manage⠀multiple⠀projects⠀simultaneously.
- Able⠀to support⠀rollout of⠀a⠀proactive⠀TM and⠀labor⠀relations⠀strategy⠀focused on⠀building⠀leadership⠀skills to⠀promote TM⠀engagement.
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's⠀degree in⠀Human⠀Resources⠀Management,⠀Labor/Employee⠀Relations,⠀or⠀Business.
- Bilingual⠀or⠀multilingual⠀verbal⠀communication⠀skills.