Receptionist

A⠀nonexempt,⠀clerical⠀position⠀that⠀supports⠀the daily⠀activities⠀of the⠀medical⠀offices⠀including⠀greeting⠀patients⠀in a⠀prompt,⠀courteous,⠀and⠀professional⠀manner,⠀telephone⠀coverage,⠀appointment⠀scheduling,⠀patient⠀registration,⠀insurance⠀eligibility⠀and⠀patient⠀referrals.⠀This⠀position⠀answers⠀telephone⠀calls in a⠀prompt,⠀courteous,⠀and⠀professional⠀manner,⠀appropriately⠀addresses⠀the call⠀by⠀responding⠀to the⠀inquiry or⠀transferring⠀the caller⠀to the⠀appropriate⠀personnel⠀or⠀initiates⠀a triage⠀task for⠀response⠀by medical⠀personnel.⠀Coordinates⠀reminder⠀calls to⠀all⠀patients⠀scheduled⠀the⠀following⠀business⠀day as⠀needed.⠀Schedules⠀patient⠀studies⠀recommended⠀by⠀provider(s).⠀Greets and⠀directs⠀patients⠀and⠀visitors.⠀Coordinates⠀referrals⠀for⠀patients⠀through⠀insurance⠀and⠀physician⠀offices.⠀Collects⠀payments⠀from⠀patients⠀and⠀reconciles⠀daily cash⠀reports.

Education & Experience:

• High⠀school⠀diploma or⠀GED⠀equivalent.
• One⠀year of⠀experience⠀in⠀customer⠀service or⠀reception⠀preferred.
• Experience⠀in a⠀medical⠀practice⠀or health⠀care⠀environment⠀strongly⠀preferred.
• Completion⠀of Medical⠀Terminology⠀Course⠀strongly⠀preferred.

Certification/ Licensure:

• N/A

Knowledge & Skills:

• Knowledge⠀of medical⠀terminology⠀and⠀organization⠀services.
• Knowledge⠀of⠀individual⠀responsibilities⠀to⠀accurately⠀direct⠀callers.

At Inspira Health, you’ll⠀join with⠀the⠀area’s⠀most⠀dedicated⠀and⠀distinguished⠀team to⠀bring⠀quality⠀and⠀compassionate⠀care to⠀our⠀communities.⠀We focus⠀on⠀clinical⠀excellence,⠀providing⠀evidence-based⠀care to⠀help each⠀patient⠀achieve⠀the best⠀possible⠀outcome.⠀The scope⠀and depth⠀of our⠀network⠀can open⠀many doors⠀for your⠀learning⠀and career⠀growth.

Our⠀charitable⠀nonprofit⠀health⠀care⠀organization⠀serves⠀communities⠀across⠀southern⠀New⠀Jersey.⠀The⠀network,⠀which⠀traces its⠀roots to⠀1899,⠀comprises⠀three⠀hospitals,⠀a⠀comprehensive⠀cancer⠀center,⠀sleep⠀medicine,⠀cardiac⠀testing,⠀digestive⠀health and⠀wound⠀care,⠀urgent⠀care,⠀imaging⠀and⠀rehabilitation,⠀and⠀primary⠀and⠀specialty⠀physician⠀practices⠀in⠀Gloucester,⠀Cumberland,⠀Salem and⠀Camden⠀counties.