Quality Control Analyst

The Quality Control Analyst will play a vital role in supporting The Federal Savings Bank’s sales and operational functions by conducting second-line loan reviews. This position involves performing audits to ensure compliance with the bank's internal policies and regulatory guidelines, as well as collaborating with cross-functional teams to mitigate risks.

Key Responsibilities:

• Loan Reviews & Audits:

  • Conduct second-line loan reviews to support third-party origination and servicing functions.
  • Document and facilitate mitigation of audit findings in collaboration with relevant teams.
  • Process and address third-party requests, ensuring all items are handled appropriately.

• Reporting & Documentation:

  • Prepare monthly executive summary reports on origination and servicing sample audits.
  • Perform internal audits, including reviews of Home Mortgage Disclosure Act (HMDA) data, fraud detection tools, and Mortgage Electronic Registration Systems (MERS).

• Risk Mitigation:

  • Identify potential risks and collaborate with responsible team members to mitigate any findings related to third-party origination and servicing.

Qualifications:

Required:

• Education:

  • A 2- or 4-year college degree.

• Experience:

  • Recent professional experience in the mortgage industry, specifically in quality control, risk management, or loan servicing.

• Skills:

  • Strong qualitative and quantitative skills with the ability to analyze policies, procedures, and mortgage lending guidelines.
  • Excellent written and oral communication skills.
  • High proficiency with Microsoft Office Suite, particularly Excel.
  • Strong organizational and problem-solving skills, with attention to detail.

What We Offer:

• Work-Life Balance:

  • Generous time off.
  • Hybrid work schedule with 3 days in the office and 2 days remote.

• Employee Engagement:

  • Employee Assistance Program.
  • Monthly employee appreciation events.
  • National recognition and incentives for employee achievements.