Developer Compliance Operations

The⠀Developer⠀Compliance⠀Operations⠀team⠀ensures⠀that⠀applications⠀integrated⠀with our⠀platforms⠀are⠀high-quality⠀and⠀trustworthy.⠀Working⠀closely⠀with other⠀Facebook⠀teams, we⠀investigate⠀and detect⠀apps not⠀compliant⠀with our⠀Platform⠀Policies.⠀Depending⠀on the⠀nature of⠀the⠀violation⠀and the⠀best user⠀experience,⠀we may⠀take a⠀variety of⠀actions;⠀everything⠀from⠀helping⠀the⠀developer/publisher⠀fix the⠀problem,⠀to⠀permanently⠀removing⠀the⠀developer/publisher⠀and⠀application⠀from our⠀platform.⠀We are⠀committed⠀to improve⠀the⠀platform⠀experience⠀for users,⠀publishers⠀and⠀developers⠀through⠀the use of⠀automated⠀detection⠀tools,⠀strategic⠀manual⠀review,⠀data⠀analysis,⠀guidance,⠀and⠀coordination⠀with⠀product⠀teams. Our⠀team is⠀looking⠀for an⠀experienced⠀team⠀player to⠀connect⠀with⠀internal⠀and⠀external⠀teams,⠀investigate⠀and take⠀action on⠀violating⠀apps,⠀monitor +⠀mature how⠀our⠀current⠀enforcement⠀processes⠀work and⠀ensure the⠀best⠀possible⠀experience⠀on our⠀platform.⠀In this⠀position,⠀you will⠀interface⠀with⠀internal⠀teams such⠀as Policy,⠀Partnerships,⠀Legal,⠀Product⠀and⠀Engineering,⠀as well as⠀with⠀external⠀teams.⠀Successful⠀candidates⠀will have⠀strong⠀data⠀skills, a⠀bias⠀toward⠀action and⠀enjoy⠀finding⠀patterns⠀amid⠀chaos.

Project Manager, Developer Compliance Operations Responsibilities:

• Keep our⠀Platform⠀safe from⠀malicious⠀apps by⠀ensuring⠀due⠀diligence⠀of our⠀team and⠀our vendor⠀teams in⠀detecting⠀and taking⠀action on⠀non-compliant⠀apps
• Support⠀on-call⠀shifts to⠀manage⠀tasks and⠀tickets⠀assigned⠀to our⠀team
• Conduct⠀in-depth⠀investigations⠀and⠀provide⠀root cause⠀analysis⠀reporting⠀during⠀escalations
• Develop⠀a good⠀understanding⠀of abuse⠀and how it⠀affects⠀the⠀Facebook⠀Platform
• Partner⠀closely⠀with⠀internal⠀teams from⠀Policy,⠀Partnerships,⠀Legal,⠀Product,⠀and⠀Engineering⠀on⠀operational⠀issues⠀impacting⠀the⠀ecosystem
• Analyze⠀large and⠀complex⠀datasets⠀and use⠀data-driven⠀insights⠀to inform⠀decision⠀making
• Identify⠀opportunities⠀for⠀automation⠀and⠀propose⠀projects⠀to scale⠀our⠀existing⠀workflows
• Build⠀expertise⠀in⠀developer-based⠀abuse,⠀policies,⠀and the⠀developer⠀ecosystem
• Lead⠀or support⠀projects⠀to⠀optimize⠀detection⠀and⠀enforcement⠀capabilities,⠀improve⠀operational⠀efficiency⠀and ensure⠀a good⠀experience⠀for our⠀developers

Minimum Qualifications:

• BA/BS⠀degree⠀with 2+⠀years⠀working⠀experience⠀in⠀operations,⠀project⠀management,⠀business/data⠀analytics,⠀or related⠀fields
• Strategic⠀thinker,⠀self-starter,⠀intellectually⠀curious⠀and⠀creative⠀individual⠀with⠀experience⠀operating⠀in⠀ambiguity
• Experience⠀building⠀connections⠀with team⠀members⠀through⠀effective⠀communication⠀and⠀collaboration⠀and in⠀delivering⠀results in⠀a⠀goal-oriented⠀environment
• Experience⠀in⠀querying⠀and⠀analyzing⠀large and⠀complex⠀data sets⠀that⠀provide⠀data-driven⠀insights⠀to inform⠀decision⠀making and⠀solve for⠀business⠀problems
• Experience⠀assessing,⠀analyzing⠀and⠀resolving⠀complicated⠀issues,⠀and⠀distilling⠀that⠀complexity⠀into⠀simple and⠀concise⠀communication
• Experience⠀with⠀providing⠀project⠀support by⠀collaborating⠀with⠀project⠀teams to⠀establish⠀project⠀goals⠀across⠀multiple⠀projects⠀simultaneously

Preferred Qualifications:

• Experience⠀in policy,⠀abuse,⠀investigations,⠀consulting,⠀or online⠀operations⠀environment
• Experience⠀in at⠀least one⠀data⠀visualization⠀tool is a⠀plus

About Meta:

Meta⠀builds⠀technologies⠀that help⠀people⠀connect,⠀find⠀communities,⠀and grow⠀businesses.⠀When⠀Facebook⠀launched⠀in 2004,⠀it changed⠀the way⠀people⠀connect.⠀Apps like⠀Messenger,⠀Instagram⠀and⠀WhatsApp⠀further⠀empowered⠀billions⠀around the⠀world.⠀Now, Meta⠀is moving⠀beyond 2D⠀screens⠀toward⠀immersive⠀experiences⠀like⠀augmented⠀and⠀virtual⠀reality to⠀help build⠀the next⠀evolution⠀in social⠀technology.⠀People who⠀choose to⠀build⠀their⠀careers by⠀building⠀with us at⠀Meta help⠀shape a⠀future⠀that will⠀take us⠀beyond⠀what⠀digital⠀connection⠀makes⠀possible⠀today—beyond⠀the⠀constraints⠀of⠀screens,⠀the limits⠀of⠀distance,⠀and even⠀the rules⠀of⠀physics.