PharmScript⠀is one of⠀the⠀nation’s⠀leading⠀pharmacies,⠀partnering⠀with⠀long-term⠀and post-⠀acute care⠀facilities⠀to supply⠀medications⠀to⠀thousands⠀of⠀residents⠀and⠀patients.⠀When you⠀join the⠀PharmScript⠀family,⠀you join⠀the ranks⠀of more⠀than 1,700⠀dedicated⠀people⠀across the⠀country⠀who help⠀to get⠀safe,⠀accurate,⠀and timely⠀medication⠀to those⠀who need⠀it⠀most.
We’re⠀looking⠀for a⠀Customer⠀Service⠀Pharmacy⠀Technician⠀to join⠀our⠀PharmScript⠀team⠀within our⠀Customer⠀Service⠀department.⠀In this⠀role,⠀you’ll⠀be⠀responsible⠀for⠀triaging⠀incoming⠀calls from⠀nursing⠀facilities⠀to process⠀and⠀coordinate⠀for⠀patient⠀care.The⠀ideal⠀candidate⠀will have⠀strong⠀attention⠀to detail⠀and is an⠀effective⠀communicator.⠀They are⠀always a⠀team⠀player,⠀eager to⠀jump in⠀where⠀needed and⠀collaborate⠀with⠀others to⠀support⠀the goals⠀of the⠀pharmacy⠀and needs⠀of⠀customers.
Responsibilities:
- Triaging⠀of⠀incoming⠀phone⠀calls from⠀nursing⠀facilities
- Processing⠀of verbal⠀requests⠀for⠀medication
- Providing⠀status or⠀confirmation⠀of⠀medication⠀delivery
- Troubleshooting
- Outgoing⠀clarifications⠀of⠀medication⠀orders and⠀patient⠀demographic⠀data
- Coordination⠀of⠀incoming⠀Medication⠀Orders⠀both via⠀fax and by⠀electronic⠀interface
Qualifications:
- High⠀school⠀diploma or⠀GED⠀required
- Must⠀be a⠀registered⠀pharmacy⠀technician⠀in the⠀applicable⠀state
- Previous⠀customer⠀service⠀experience⠀preferred
- 1⠀year or⠀more⠀long-term⠀care,⠀retail⠀pharmacy,⠀or⠀hospital⠀pharmacy⠀experience⠀preferred
- Knowledge⠀of Brand⠀Name/Generic⠀medications
- Moderate⠀to⠀advanced⠀computer⠀skills⠀required
- Framework/DocuTrack⠀knowledge⠀a⠀plus
- Ability⠀to work⠀independently⠀in a team⠀environment
Knowledge, Skills, and Abilities:
- Strong⠀problem-solving⠀skills
- Effective⠀communicator
- Quick⠀and⠀independent⠀learner
- Ability⠀to work⠀during⠀inclement⠀weather
- Availability⠀to work⠀overtime,⠀holidays,⠀and⠀weekends⠀as needed
Min: USD $18.00/Hr.
Max: USD $19.00/Hr.