Pharmacy Liaison

Lawndale Christian Health Center (LCHC) is seeking a Pharmacy Liaison to support the nursing department by addressing prescription and medication-related issues. This role involves assisting in processing and clarifying medication requests, ensuring patients receive the correct medications in a timely manner, and serving as a bridge between pharmacies, insurance companies, and clinical staff.

Key Responsibilities:

• Medication Prescription Support: Receive, process, clarify, and document medication-related requests.
• Prior Authorization Support: Assist with prior authorizations and other clinical-clerical duties within scope of training and certification.
• Liaison Role: Facilitate communication between pharmacies, insurance companies, and clinical staff to expedite medication fulfillment for patients.
• Customer Service: Provide excellent customer support via phone and in person.

Qualifications:

Skills:

• • Strong customer service and phone skills.
  • Excellent interpersonal skills for working with diverse staff and patients, treating everyone with kindness and professionalism.
  • Strong written and verbal communication skills for clear communication with co-workers and pharmacy staff.
• Work Ethic:
  • Integrity, punctuality, attention to detail, and a willingness to learn.
  • Ability to work independently and take initiative, while setting priorities aligned with the clinic's mission.
  • Flexibility to adapt to changing or stressful conditions.
• Knowledge:
  • Knowledge of pharmaceutical and medical terminology is helpful.
  • Experience managing medications and processing prescription requests is preferred.
  • Knowledge of Spanish is a plus.

Required Experience & Education:

• Education: High school diploma or equivalent required; Bachelor’s degree preferred.
• Experience:
  • Previous experience in managing medications and entering prescription data into electronic systems is beneficial.
  • An OIG background check will be conducted.

Lawndale Benefits:

• Health Insurance (including Dental, Vision, and Pharmacy Benefits)
• Paid Time Off and Paid Holidays
• Educational Reimbursement
• Home Buyer Assistance Program
• Retirement Contributions and more.

If you are committed to providing quality care and support in a fast-paced, mission-driven environment, this role may be a great fit for you. Let me know if you'd like help with the application process!