Operations Support Specialist

Posted Date 07 Jun 2024

Experience	3 Years	Salary	56000USD
Job Type	Full Time	Company	City of Jacksonville Beach
Job Category	Administration	Qualification	Matric
Gender	Both	Last Date	05 Sep
Vacancies	1	Remote	No
Location(s)	Florida , United States

Job Description

This⠀position⠀performs⠀skilled⠀technical⠀and⠀administrative⠀work in a⠀wide⠀variety of⠀functions⠀in support⠀the⠀efficient⠀operations⠀of the⠀assigned⠀department;⠀does⠀related⠀work as⠀required.⠀Work is⠀performed⠀under the⠀regular⠀supervision⠀of a⠀department⠀supervisor.

PHYSICAL⠀DEMANDS

The⠀work is⠀light work⠀requiring⠀the⠀exertion⠀of up to⠀20 pounds⠀of force⠀occasionally,⠀up to 10⠀pounds of⠀force⠀frequently,⠀and a⠀negligible⠀amount of⠀force⠀constantly⠀to move⠀objects.⠀The work⠀requires⠀mental⠀acuity⠀including⠀the⠀ability to⠀make⠀rational⠀decisions⠀through⠀sound⠀logic and⠀deductive⠀processes.⠀Additionally,⠀the⠀following⠀physical⠀abilities⠀are⠀required:

Hearing:⠀Required⠀to⠀perceive⠀information⠀at normal⠀spoken⠀word⠀levels.
Manual⠀Dexterity:⠀Picking,⠀pinching,⠀or⠀otherwise⠀working,⠀primarily⠀with⠀fingers⠀rather⠀than with⠀the whole⠀hand as in⠀handling.
Repetitive⠀Motion:⠀Substantial⠀movements⠀(motions)⠀of the⠀wrist,⠀hands,⠀and/or⠀fingers.
Vocal⠀Communication:⠀Required⠀for⠀expressing⠀or⠀exchanging⠀ideas by⠀means of⠀the spoken⠀word.
Visual⠀Acuity:⠀Required⠀for⠀preparing⠀and⠀analyzing⠀written or⠀computer⠀data,⠀determining⠀the⠀accuracy⠀and⠀thoroughness⠀of work,⠀and⠀observing⠀general⠀surroundings⠀and⠀activities.

ESSENTIAL JOB FUNCTIONS

Work will be specialized according to the assigned department. The following essential job functions are representative of the type of tasks that may be performed on a daily basis:

Provides⠀administrative⠀support,⠀including⠀data⠀entry,⠀filing,⠀and⠀responding⠀to⠀inquiries⠀from⠀internal⠀and⠀external⠀stakeholders.
Assists⠀in the⠀preparation⠀of⠀reports,⠀presentations,⠀correspondence,⠀and other⠀communication⠀materials⠀related to⠀departmental⠀activities.
Collaborates⠀with team⠀members to⠀identify⠀opportunities⠀for⠀process⠀improvements⠀and⠀efficiency⠀enhancements.
Interacts⠀with⠀customers,⠀contractors,⠀vendors,⠀and⠀citizens,⠀answering⠀questions,⠀and⠀resolving⠀issues.
Operates⠀standard⠀office,⠀personal⠀computer,⠀and⠀related⠀equipment.
Assists⠀with⠀project⠀management⠀activities,⠀including⠀scheduling,⠀budget⠀tracking,⠀and⠀resource⠀allocation.
Develops⠀and⠀maintains⠀databases⠀and⠀spreadsheets⠀to track⠀and⠀analyze⠀data.
Reviews⠀a variety⠀of data⠀for⠀accuracy,⠀completeness,⠀and⠀conformance⠀to⠀established⠀standards⠀and⠀policies.
Analyzes⠀operational⠀data and⠀generates⠀reports to⠀support⠀decision-making⠀and⠀performance⠀monitoring.
Coordinates⠀work⠀orders and⠀service⠀requests,⠀ensuring⠀timely⠀completion⠀and⠀adherence⠀to quality⠀standards.
Operates⠀radio⠀dispatching⠀and⠀follows up⠀on work⠀order⠀status as⠀assigned.
Provides⠀technical⠀support⠀and⠀assistance⠀to field⠀personnel⠀as⠀assigned.
Performs⠀related⠀tasks as⠀required.

OTHER INFORMATION

Since⠀every duty⠀associated⠀with this⠀position⠀may not be⠀described⠀herein,⠀employees⠀may be⠀required⠀to perform⠀duties not⠀specifically⠀spelled⠀out in the⠀job⠀description,⠀but which⠀may be⠀reasonably⠀considered⠀to be⠀incidental⠀in the⠀performing⠀of their⠀duties⠀just as⠀though⠀they were⠀actually⠀written⠀out in⠀this job⠀description.

The⠀job⠀description⠀does not⠀constitute⠀an⠀employment⠀agreement⠀between⠀the City⠀of⠀Jacksonville⠀Beach and⠀the⠀employee⠀and is⠀subject to⠀change by⠀the City⠀as the⠀needs of⠀the City⠀and⠀requirements⠀of the job⠀change.

QUALIFICATIONS

Education and Experience:

A high⠀school⠀diploma or⠀equivalent,⠀and three⠀years of⠀experience⠀in office⠀work and⠀using⠀Microsoft⠀Office⠀applications.⠀Supplemental⠀courses in⠀computer⠀applications,⠀business⠀administration,⠀or⠀accounting⠀are⠀preferred⠀and may⠀substitute⠀for one⠀year of⠀experience.

Knowledge, Skills, and Abilities:

General⠀knowledge⠀of⠀standard⠀office⠀practices,⠀procedures,⠀equipment,⠀and office⠀assistance⠀techniques.
General⠀knowledge⠀of the⠀organization⠀and⠀functions⠀of the⠀City.
Thorough⠀knowledge⠀of⠀business⠀English,⠀spelling,⠀grammar,⠀composition,⠀and⠀math.
Thorough⠀knowledge⠀of⠀Microsoft⠀Office⠀Suite and⠀other⠀relevant⠀software⠀applications.
Strong⠀organizational⠀skills and⠀attention⠀to⠀detail.
Strong⠀analytical⠀skills and⠀ability to⠀interpret⠀data⠀effectively.
Excellent⠀communication⠀and⠀interpersonal⠀skills.
Ability⠀to⠀maintain⠀office⠀records⠀and to⠀prepare⠀accurate⠀reports⠀from file⠀sources.
Ability⠀to learn⠀and adapt⠀in a⠀fast-paced⠀environment.
Ability⠀to perform⠀and⠀organize⠀work⠀independently.
Ability⠀to follow⠀detailed⠀work⠀procedures.
Ability⠀to⠀understand⠀and follow⠀oral and⠀written⠀directions.
Ability⠀to⠀establish⠀and⠀maintain⠀effective⠀working⠀relationships⠀with⠀coworkers,⠀associates,⠀and the⠀public.
Ability⠀to work⠀independently⠀and⠀collaboratively⠀in a team⠀environment.