Corporate Real Estate

 Under general supervision, the CAFM Specialist manages the CAFM (Computer-Aided Facility Management) program and ensures the accuracy and upkeep of related spatial data. The role involves maintaining real-time accuracy of floorplans, managing data requests related to capacity, occupancy, and square footage, and serving as a technical advisor to less experienced CAFM users. Regular interaction with internal customers and software vendors is required to identify, research, and resolve issues.

Essential Duties and Responsibilities:

• CAFM System Maintenance: Manage day-to-day operations of the CAFM system, including check-in/check-out of AutoCAD floorplans and preparing as-builts for import.
• Database Management: Maintain an accurate database of floorplan as-builts on internal drives, working with facility planners and project managers to keep records up-to-date.
• Occupancy Data Management: Handle terminations, additions, and dual seat assignments manually when necessary, coordinating with HR and internal customers.
• Data and Report Requests: Respond to all requests for data and reports related to floorplans, space types, capacities, occupancy, and square footage allocations.
• Reporting: Create ad hoc reports as needed and maintain a report database within the CAFM system.
• CAFM Expertise: Become a power user of the CAFM system, train others, and assist with troubleshooting and problem resolution.
• Move Management: Lead the back-end process for move orders, executing seat changes within CAFM and correcting mistaken move requests.
• Move Liaison Support: Encourage high utilization of the MAC portal, offering training and guidance to move liaisons.
• Building and Occupancy Audits: Conduct audits to validate seating and occupancy accuracy, updating floorplans as necessary.
• Documentation Maintenance: Keep CAFM procedures and documentation up-to-date, detailing process changes.
• Electronic Floor Plans: Maintain electronic versions of floor plans on the organization’s intranet.
• User Management: Work with IT to manage the CAFM user list, enabling single-sign-on and maintaining user records.
• Process Improvement: Identify and implement process improvements to streamline CAFM operations for better efficiency.
• Rent Chargebacks: Assist with administering rent chargebacks via CAFM square footage allocations by business unit.
• Software Upgrades: Participate in future implementations and upgrades of AutoCAD and CAFM programs, including user acceptance testing.
• Additional Duties: Perform other tasks as assigned.

Qualifications:

• Knowledge:
  • Proficiency with AutoCAD and CAFM programs.
  • Basic understanding of facilities and occupancy planning, building measurement techniques, space planning, and applicable regulations.
  • Familiarity with project management principles and construction techniques.
• Skills:
  • Ability to read and interpret AutoCAD plans, maintain electronic floor plans, and measure facilities.
  • Proficiency in standard office software, including AutoCAD and CAFM programs.
• Abilities:
  • Attention to detail while maintaining a big-picture perspective.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Strong communication skills and the ability to work independently and collaboratively.
  • Commitment to providing excellent customer service and maintaining effective working relationships.
  • Keeping current with CAFM, AutoCAD, and square footage allocation methodologies.

Educational/Experience Requirements:

• Bachelor’s Degree: In a related discipline with two (2) years’ experience in AutoCAD and CAFM programs.
• OR Equivalent: An equivalent combination of education, experience, or training.

Licenses/Certifications:

• None required.

Raymond James Guiding Behaviors:

At Raymond James, associates are expected to:

• Develop professionally and inspire others.
• Collaborate with others to achieve outcomes.
• Make pragmatic decisions with the client in mind.
• Take ownership and hold themselves accountable for delivering results.
• Contribute to the continuous evolution of the firm.

Equal Employment Opportunity:

Raymond James is an equal opportunity employer, making all employment decisions based on merit and business needs. The company values the uniqueness, experiences, and backgrounds of all associates and strives to create an inclusive environment where everyone can thrive.