New Home Sales Assistant

Since 1955, Minto has been dedicated to building better places for people to live, work, and play, one home and one relationship at a time. The company values special moments, whether it's the excitement of a new apartment, the pride of owning a first home, or the development of investment partnerships. Minto believes that the key to these moments is its exceptional employees and is eager to welcome new team members who share their commitment to creating positive experiences.

Offer Details:

• Competitive Salary
• Annual Bonus + Benefits: Benefits start within 1 month.
• 401K Matching
• 3 Weeks' Vacation
• Tuition Reimbursement
• Employee Recognition Platform: Be rewarded by colleagues for your contributions.
• Exciting Career Opportunities: Opportunities for growth and professional development.

Role Overview: The Sales Center Coordinator is responsible for providing exceptional support to the sales staff while ensuring a welcoming environment for customers, purchasers, and current homeowners/residents. The role requires a strong service orientation and the ability to manage the day-to-day operations of the Sales Center, including maintaining the cleanliness, appearance, and organization of the space.

Key Responsibilities:

• Customer Interaction: Greet customers in a professional and upbeat manner, ensuring they feel welcome.
• Office Supply Management: Maintain and place orders for office supplies as needed.
• Sales Center Maintenance: Ensure the cleanliness and organization of the Sales Center, including bathrooms and closing rooms.
• Delivery Management: Process and store product and collateral deliveries.
• Daily Operations: Open and prepare the Sales Center for the day, maintain the coffee station, and stock the refrigerator with water.
• Collateral Management: Manage and organize front reception collateral, including floorplans, premium features, site plans, pricing, lot premiums, and HOA fees.
• Registration Processing: Assist with new guest and broker registrations, update existing registrations in Salesforce, and ensure the accuracy of information.
• Compliance: Ensure the Out-of-State Non-Solicitation Affidavit is signed by all Closed State guests and scanned into Salesforce.
• Lead Management: Handle lead rotations from C.O.C., assigning leads to New Homes Sales Professionals.
• Reporting: Keep the Director of Sales informed of daily activities in the New Home Sales Office.
• Other Duties: Perform other tasks as requested by management within the scope and purpose of the role.

Qualifications:

• Communication Skills: Strong verbal and written communication skills.
• Professionalism: Phone etiquette and a professional demeanor are required.
• Positive Attitude: A welcoming, positive, and can-do attitude is essential.
• Experience:
  • 3+ years of experience in a customer service or hospitality environment (highly desired).
  • 3+ years of experience in a sales center environment (preferred).
  • Office management experience is highly desired.

Minto is committed to fostering a culture of innovation, inclusivity, and growth. This role offers an exciting opportunity for a motivated individual to contribute to the success of the Sales Center while developing their career in a dynamic environment.