Reporting⠀to the⠀Associate⠀Director⠀and/or the⠀Director⠀of⠀Security⠀(as⠀needed),⠀the⠀Manager⠀provides⠀leadership⠀and direct⠀management⠀oversight⠀of⠀MoMA’s⠀security⠀operation⠀and staff⠀(155+⠀Supervisors,⠀Security⠀Officers⠀and⠀Control⠀Room⠀Operators).The⠀role⠀regularly⠀interacts⠀with⠀Security⠀leadership,⠀Supervisors⠀and⠀Officers⠀in order⠀to execute⠀day-to-day⠀functions⠀and⠀regularly⠀interacts⠀with⠀MoMA’s⠀frontline⠀staff and⠀other⠀departments.⠀Applies⠀coaching,⠀staff⠀development,⠀strategic⠀planning,⠀and⠀emergency⠀response⠀experience⠀to enhance⠀overall⠀departmental⠀effectiveness,⠀team⠀morale,⠀and⠀professionalism⠀within a⠀multi-cultural⠀museum⠀environment.
Responsibilities:
- Drives the⠀implementation⠀of the⠀MoMA⠀Security⠀department⠀strategic⠀plan, in⠀conjunction⠀with⠀senior⠀Security⠀leadership,⠀including⠀all⠀resources,⠀processes,⠀systems,⠀and⠀functions⠀within the⠀department⠀to⠀maintain⠀and⠀effectively⠀safeguard⠀the⠀Museum,⠀its’⠀staff,⠀visitors⠀and⠀trustees,⠀its’⠀physical⠀properties,⠀and the⠀art.
- Oversees⠀and⠀manages⠀the⠀Museum’s⠀physical⠀security⠀operation,⠀including⠀assigned⠀posts⠀(gallery,⠀public⠀space,⠀retail).⠀Responsible⠀for⠀management⠀and⠀oversight⠀of all⠀policies,⠀procedures,⠀investigations,⠀and⠀staffing.
- Participates⠀in⠀recruitment⠀for select⠀open⠀positions⠀and makes⠀hiring⠀recommendations⠀or⠀decisions⠀for staff⠀vacancies;⠀supervises⠀assigned⠀staff on⠀daily⠀basis,⠀providing⠀relevant⠀training,⠀feedback,⠀guidance,⠀professional⠀development,⠀etc.;⠀ensures⠀compliance⠀with and⠀comprehension⠀of Museum⠀policies⠀and⠀relevant⠀collective⠀bargaining⠀agreement;⠀manages⠀the⠀constructive⠀discipline⠀process,⠀as⠀warranted;⠀conducts⠀annual⠀performance⠀reviews⠀with⠀direct⠀staff;⠀etc.
- Maintains⠀open lines⠀of⠀communication⠀with all⠀direct⠀reports⠀and other⠀department⠀heads to⠀ensure⠀good⠀day–to–day⠀situational⠀awareness⠀and⠀effectiveness.
- Manages⠀and/ or⠀assists in⠀managing⠀all⠀aspects of⠀the⠀department’s⠀internal⠀and⠀external⠀training⠀programs,⠀including⠀safety-related⠀training,⠀programs⠀and⠀prevention,⠀compliance⠀assurance,⠀and⠀incident⠀investigation.
- Provides⠀guidance,⠀advocacy,⠀and⠀instruction⠀to the⠀department⠀and key⠀stakeholders⠀on all⠀security⠀training⠀programs,⠀drills,⠀and the⠀on-boarding⠀of new⠀department⠀members.
- Creates⠀and keeps⠀accurate⠀and timely⠀records to⠀support⠀the⠀training⠀programs⠀and⠀sessions⠀within the⠀department.⠀Provide⠀routine⠀updates to⠀senior⠀Security⠀leadership⠀and others⠀as⠀needed.
- Participates⠀in work⠀groups/task⠀force⠀teams, as⠀assigned,⠀to address⠀concerns⠀or⠀implement⠀new⠀processes.
- Works⠀collaboratively⠀with a⠀diverse⠀and⠀multicultural⠀community.
- Coordinates⠀and⠀collaborates⠀with⠀Building⠀Operations,⠀Exhibitions,⠀Membership,⠀Visitor⠀Services,⠀Special⠀Events,⠀and all⠀other MoMA⠀departments⠀to ensure⠀efficient,⠀effective⠀and safe⠀Museum⠀operations.
- Performs⠀any other⠀duties⠀reasonably⠀related to⠀the⠀functions⠀described⠀above.
Requirements:
- Drives the⠀implementation⠀of the⠀MoMA⠀Security⠀department⠀strategic⠀plan, in⠀conjunction⠀with⠀senior⠀Security⠀leadership,⠀including⠀all⠀resources,⠀processes,⠀systems,⠀and⠀functions⠀within the⠀department⠀to⠀maintain⠀and⠀effectively⠀safeguard⠀the⠀Museum,⠀its’⠀staff,⠀visitors⠀and⠀trustees,⠀its’⠀physical⠀properties,⠀and the⠀art.
- Oversees⠀and⠀manages⠀the⠀Museum’s⠀physical⠀security⠀operation,⠀including⠀assigned⠀posts⠀(gallery,⠀public⠀space,⠀retail).⠀Responsible⠀for⠀management⠀and⠀oversight⠀of all⠀policies,⠀procedures,⠀investigations,⠀and⠀staffing.
- Participates⠀in⠀recruitment⠀for select⠀open⠀positions⠀and makes⠀hiring⠀recommendations⠀or⠀decisions⠀for staff⠀vacancies;⠀supervises⠀assigned⠀staff on⠀daily⠀basis,⠀providing⠀relevant⠀training,⠀feedback,⠀guidance,⠀professional⠀development,⠀etc.;⠀ensures⠀compliance⠀with and⠀comprehension⠀of Museum⠀policies⠀and⠀relevant⠀collective⠀bargaining⠀agreement;⠀manages⠀the⠀constructive⠀discipline⠀process,⠀as⠀warranted;⠀conducts⠀annual⠀performance⠀reviews⠀with⠀direct⠀staff;⠀etc.
- Maintains⠀open lines⠀of⠀communication⠀with all⠀direct⠀reports⠀and other⠀department⠀heads to⠀ensure⠀good⠀day–to–day⠀situational⠀awareness⠀and⠀effectiveness.
- Manages⠀and/ or⠀assists in⠀managing⠀all⠀aspects of⠀the⠀department’s⠀internal⠀and⠀external⠀training⠀programs,⠀including⠀safety-related⠀training,⠀programs⠀and⠀prevention,⠀compliance⠀assurance,⠀and⠀incident⠀investigation.
- Provides⠀guidance,⠀advocacy,⠀and⠀instruction⠀to the⠀department⠀and key⠀stakeholders⠀on all⠀security⠀training⠀programs,⠀drills,⠀and the⠀on-boarding⠀of new⠀department⠀members.
- Creates⠀and keeps⠀accurate⠀and timely⠀records to⠀support⠀the⠀training⠀programs⠀and⠀sessions⠀within the⠀department.⠀Provide⠀routine⠀updates to⠀senior⠀Security⠀leadership⠀and others⠀as⠀needed.
- Participates⠀in work⠀groups/task⠀force⠀teams, as⠀assigned,⠀to address⠀concerns⠀or⠀implement⠀new⠀processes.
- Works⠀collaboratively⠀with a⠀diverse⠀and⠀multicultural⠀community.
- Coordinates⠀and⠀collaborates⠀with⠀Building⠀Operations,⠀Exhibitions,⠀Membership,⠀Visitor⠀Services,⠀Special⠀Events,⠀and all⠀other MoMA⠀departments⠀to ensure⠀efficient,⠀effective⠀and safe⠀Museum⠀operations.
- Performs⠀any other⠀duties⠀reasonably⠀related to⠀the⠀functions⠀described⠀above.
Salary Range: Minimum of $95,000 to a maximum of $105,000 per annum.
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