At⠀Hackensack⠀Meridian⠀Health we⠀help our⠀patients⠀live⠀better,⠀healthier⠀lives —⠀and we⠀help one⠀another to⠀succeed.⠀With a⠀culture⠀rooted in⠀connection⠀and⠀collaboration,⠀our⠀employees⠀are team⠀members.⠀Here,⠀competitive⠀benefits⠀are just⠀the⠀beginning.⠀It’s⠀also about⠀how we⠀support⠀one⠀another⠀and how we⠀show up⠀for our⠀community.
Together,⠀we keep⠀getting⠀better -⠀advancing⠀our⠀mission to⠀transform⠀healthcare⠀and serve⠀as a⠀leader of⠀positive⠀change.
The⠀Manager of⠀IT Asset⠀Management⠀(ITAM)⠀will be⠀responsible⠀for the⠀management⠀of⠀technology⠀assets,⠀which⠀includes⠀optimizing⠀the value⠀and cost⠀of⠀technology⠀assets⠀while⠀mitigating⠀the risks⠀these⠀assets⠀present to⠀the⠀Hackensack⠀Meridian⠀Health⠀(HMH)⠀Network⠀throughout⠀their⠀life. This⠀is done by⠀establishing⠀an⠀effective⠀technology⠀life cycle⠀that spans⠀from⠀technology⠀asset⠀selection,⠀operation,⠀refresh,⠀migration,⠀optimization,⠀all the⠀way⠀through⠀the⠀retirement⠀and⠀disposal⠀of the⠀asset.⠀Responsible⠀for the⠀governance⠀of this⠀life cycle⠀and⠀reporting⠀data that⠀is⠀captured⠀throughout⠀the life⠀cycle to⠀improve⠀the⠀management⠀of assets⠀within the⠀organization.
A day in the life of a
Manager of IT Asset Management (ITAM) at Hackensack Meridian Health includes:
- Ensure⠀that⠀appropriate⠀resources⠀(people,⠀tools,⠀services)⠀and⠀processes⠀are in⠀place to⠀gather and⠀analyze⠀data⠀relating⠀to⠀technology⠀asset life⠀cycles and⠀related⠀processes.
- Promote⠀and⠀advocate⠀the value⠀of ITAM to⠀the CIO⠀and⠀organizational⠀leaders.⠀This⠀includes⠀developing⠀and⠀promoting⠀effective⠀ITAM⠀strategies,⠀policy,⠀approaches⠀and⠀practices⠀across the⠀full range⠀of digital⠀technology⠀assets⠀used⠀within the⠀organization.
- Identify⠀and report⠀on⠀breaches⠀of ITAM⠀policy and⠀track⠀remedial⠀action.
- Report⠀on (or⠀develop⠀reporting⠀on)⠀remediation⠀of digital⠀technology⠀asset-related⠀risks and⠀progress⠀of⠀optimization⠀activity.
- Ensure⠀accurate⠀and timely⠀reporting,⠀and that⠀data⠀completeness⠀and⠀quality⠀issues are⠀quickly⠀identified⠀and⠀escalated⠀to the⠀responsible⠀data or⠀process⠀owners. 6.⠀Gather⠀data on⠀and⠀provide⠀analysis⠀of all⠀activities⠀that have⠀an impact⠀on the⠀value,⠀cost and⠀risk of⠀digital⠀technology⠀asset life⠀cycles.
- Provide⠀finance⠀with the⠀data to⠀support⠀the⠀analysis⠀of digital⠀technology⠀asset⠀project⠀and⠀maintenance⠀budgets⠀and⠀business⠀cases.
- Assign⠀responsibilities⠀for⠀sub-disciplines,⠀such as⠀software⠀asset⠀management⠀(SAM),⠀hardware⠀asset⠀management⠀(HAM) and⠀IT asset⠀disposition⠀(ITAD).
- Ensure⠀that⠀ITAM-related⠀tools and⠀services⠀are⠀properly⠀evaluated,⠀selected,⠀implemented,⠀configured⠀and⠀maintained,⠀with⠀appropriate⠀integration⠀with other⠀sources of⠀organizational⠀data.
- Supervise⠀the⠀organization¿s⠀response⠀to⠀software⠀vendor⠀license⠀compliance⠀audits or⠀license⠀validation⠀requests,⠀in⠀consultation⠀with the⠀relevant⠀vendor and⠀procurement⠀managers,⠀software⠀asset⠀manager⠀and other⠀appointed⠀delegates.
- Provide⠀access to⠀technology⠀asset data⠀in support⠀of⠀essential⠀activities⠀required⠀to support⠀the⠀effective⠀running of⠀the⠀business.
- Manage⠀the⠀everyday⠀functions⠀of the⠀core IT⠀asset⠀management⠀team. This⠀includes⠀staffing,⠀budgeting⠀and other⠀relevant⠀management⠀functions⠀required⠀to hold⠀all IT and⠀business⠀stakeholders⠀accountable⠀for⠀optimizing⠀the cost,⠀risk and⠀benefit of⠀digital⠀technology⠀assets⠀throughout⠀their life⠀cycle.
- Other⠀duties and⠀projects⠀as⠀assigned⠀and in a⠀timely⠀fashion.
- Adheres⠀to the⠀Medical⠀Center's⠀Organizational⠀Competencies⠀and⠀Standards⠀of⠀Behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelor's⠀degree in⠀Business⠀Management,⠀IT or⠀other⠀related⠀IT/health⠀field; or⠀equivalent⠀work⠀experience⠀with a⠀minimum of⠀10 years⠀of⠀experience⠀in a⠀technical⠀multi-discipline⠀management.
- A⠀minimum of⠀7 years of⠀experience⠀in a⠀technical⠀multi-discipline⠀management.
- Requires⠀leadership⠀skills,⠀judgment,⠀creativity,⠀and⠀comprehensive⠀knowledge⠀of the⠀field.
- Ability⠀to manage⠀problems,⠀build⠀collaborative⠀relationships⠀and drive⠀strategic⠀direction.
- Proven⠀maturity⠀and⠀strength⠀in team⠀leadership,⠀team⠀building,⠀and⠀communication,⠀coaching,⠀and⠀providing⠀timely⠀essential⠀feedback⠀to⠀others.
- Demonstrated⠀ability to⠀proactively⠀address⠀problems⠀and⠀situations.
- Strong⠀communication⠀skills⠀with a⠀proven⠀ability to⠀understand⠀key⠀business⠀and⠀technical⠀concepts,⠀and then⠀effectively⠀communicate⠀these⠀concepts⠀with⠀technical⠀staff,⠀business⠀stakeholders⠀and senior⠀management.
- Strong⠀organizational⠀skills,⠀the⠀ability to⠀perform⠀under⠀pressure⠀and to⠀manage⠀multiple⠀priorities⠀with⠀competing⠀demands⠀for⠀resources.
- Strong⠀analytical,⠀data⠀processing⠀and⠀problem-solving⠀skills.
- Proficiency⠀in process⠀formulation⠀and⠀improvement.
- Ability⠀to read⠀and⠀interrupt⠀contracts⠀to⠀properly⠀manage⠀digital⠀technology,⠀which⠀includes⠀license⠀and⠀maintenance⠀agreements.
Education, Knowledge, Skills and Abilities Preferred:
- Master's⠀degree in⠀Business⠀Management,⠀IT or⠀other⠀related⠀IT/health⠀field.
- Technology⠀asset life⠀cycle⠀(whether⠀digital⠀technology,⠀information,⠀financial⠀or⠀physical⠀assets),⠀best⠀practice⠀governance,⠀tools and⠀services.
- Policy,⠀process,⠀and⠀procedure⠀development⠀and⠀implementation.
- Technology⠀contracts⠀and their⠀likely⠀cost⠀implications⠀through⠀the⠀technology⠀asset life⠀cycle.
- Engagement⠀with⠀sourcing,⠀procurement⠀and vendor⠀management⠀legal, tax⠀and⠀accountancy⠀advisors⠀for⠀additional⠀information.
- Data⠀processing,⠀analysis⠀and⠀quality⠀management⠀tools.
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