Learning Management System Administrator

Posted Date 02 Jan 2024



Experience Icon Experience 2 Years Salary Salary 75000USD - 80600USD
Job Type Icon Job Type Full Time Company Company New York Foundling
Job Category Icon Job Category Administration Qualification Icon Qualification BS Administration
Gender IconGender Both Date Last Date 01 Apr
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) New Jersey , United States

Description Job Description


Overview:⠀At The New⠀York⠀Foundling,⠀we trust⠀in the⠀power and⠀potential⠀of people,⠀and we⠀deliberately⠀invest in⠀proven⠀practices.⠀From bold⠀beginnings⠀in 1869,⠀our New⠀York-based⠀nonprofit⠀has⠀supported⠀hundreds⠀of⠀thousands⠀of our⠀neighbors⠀on their⠀own paths⠀to⠀stability,⠀strength,⠀and⠀independence.⠀We help⠀children⠀and⠀families⠀navigate⠀through⠀and beyond⠀foster⠀care. We⠀help⠀families⠀struggling⠀with⠀conflict⠀and⠀poverty⠀grow⠀strong. We⠀help⠀individuals⠀with⠀developmental⠀disabilities⠀live their⠀best⠀lives, and⠀we help ur⠀neighbors⠀access⠀quality⠀health and⠀mental⠀health⠀services—core⠀to⠀building⠀lifelong⠀resilience⠀and⠀wellbeing.⠀Together,⠀our⠀interrelated⠀programs⠀provide a⠀whole-person,⠀whole-family,⠀and⠀whole-life⠀approach⠀that⠀unlocks⠀solutions⠀for a⠀lifetime.

Salary⠀Range:⠀$75,000 -⠀$80,600/annual⠀Under the⠀direction⠀of the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training,⠀The⠀Learning⠀Management⠀System⠀Administrator⠀will⠀manage the⠀day to day⠀operation,⠀utilization,⠀and⠀delivery⠀of the⠀LMS. The⠀LMS⠀Administrator⠀is the⠀subject⠀matter⠀expert for⠀the New⠀York⠀Foundling⠀LMS⠀(learning⠀management⠀system),⠀reporting⠀and⠀analytics.⠀The LMS⠀Administrator⠀will⠀develop⠀and edit⠀curriculum⠀content to⠀support⠀the⠀learning⠀needs of⠀all NYF⠀staff.⠀They are⠀supervised⠀directly⠀by the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training.⠀Responsibilities:
Under⠀the⠀direction⠀of the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training,⠀The⠀Learning⠀Management⠀System⠀Administrator⠀will⠀manage the⠀day to day⠀operation,⠀utilization,⠀and⠀delivery⠀of the⠀LMS. The⠀LMS⠀Administrator⠀is the⠀subject⠀matter⠀expert for⠀the New⠀York⠀Foundling’s⠀LMS⠀(learning⠀management⠀system),⠀reporting⠀and⠀analytics.⠀The LMS⠀Administrator⠀will⠀develop⠀and edit⠀curriculum⠀content to⠀support⠀the⠀learning⠀needs of⠀all NYF⠀staff.⠀They are⠀supervised⠀directly⠀by the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training.

The specific responsibilities of The Learning Management System Administrator included, but are not limited to:

  • Track and⠀escalate⠀all user⠀issues and⠀provide⠀status⠀updates
  • Set⠀up⠀courses,⠀schedule⠀and⠀tracking⠀in LMS to⠀meet⠀program⠀and⠀overall⠀agency’s⠀needs and⠀requirements
  • Audit⠀and⠀monitor⠀LMS user⠀data and⠀support⠀the⠀development⠀of new⠀reports⠀and⠀dashboards⠀that will⠀be used⠀for⠀ongoing⠀improvement⠀and⠀compliance
  • Provide⠀training⠀to all⠀agency⠀staff on⠀LMS⠀functionality,⠀usage and⠀reporting
  • Collaborate⠀with IT as⠀needed to⠀test⠀systems⠀that⠀impact and⠀pull from⠀the⠀LMS
  • Support⠀program⠀leads with⠀trouble⠀shooting⠀and user⠀questions⠀related to⠀internal⠀courses
  • Provide⠀technical⠀guidance⠀about LMS⠀standards⠀related to⠀NYF and⠀compliant⠀with ADA⠀and⠀accessibility⠀regulations
  • With⠀support⠀from AVP⠀of Staff⠀Development⠀& Training⠀the LMS⠀Administrator⠀will⠀attend⠀necessary⠀program⠀meetings⠀to ensure⠀that LMS⠀is meeting⠀their⠀needs and⠀necessary⠀and⠀required⠀curriculum⠀and⠀tracking⠀procedures⠀are set up⠀in⠀LMS.
  • Develop⠀e-learning⠀courses
  • Assign⠀roles to⠀learners
  • Review⠀and revise⠀e-learning⠀content⠀and⠀maintain⠀the⠀learning⠀management⠀systems

The⠀Learning⠀Management⠀System⠀Administrator⠀will meet⠀department⠀productivity⠀expectations,⠀as⠀established⠀by senior⠀management,⠀participate⠀in⠀individual⠀supervisory⠀conferences,⠀set up⠀training⠀space as⠀needed and⠀produce⠀training⠀materials.⠀The LMS⠀Administrator⠀will⠀participate⠀in monthly⠀team⠀meetings,⠀maintain⠀computerized⠀training⠀records,⠀including⠀producing⠀reports,⠀stay⠀abreast of⠀current⠀issues,⠀trends and⠀knowledge⠀in the⠀human⠀service⠀field.

Other responsibilities and expectations:

  • Regular⠀and⠀punctual⠀time and⠀attendance,⠀and⠀adherence⠀to The⠀Foundling’s⠀and your⠀department’s⠀specific⠀time and⠀attendance⠀policies⠀and⠀protocol.
  • Consistent⠀demonstrated⠀commitment⠀to The⠀Foundling’s⠀BHAG,⠀mission,⠀vision and⠀values⠀(Compassion,⠀Dignity,⠀Family and⠀Community,⠀Diversity,⠀Excellence).
  • Adherence⠀to The⠀Foundling’s⠀employee⠀policies,⠀Code of⠀Conduct⠀and⠀applicable⠀rules,⠀laws,⠀regulations⠀or⠀bargaining⠀agreements
  • Any⠀other⠀duties⠀and/or⠀tasks that⠀may be⠀assigned.
  • This⠀JD is⠀intended⠀to provide⠀general⠀information⠀about the⠀position.⠀It is not⠀an⠀employment⠀contract.⠀As with⠀all⠀positions,⠀the⠀responsibilities⠀and duties⠀of this⠀position⠀may⠀change.⠀The⠀company,⠀in its⠀discretion,⠀may alter⠀this JD at⠀any time⠀with or⠀without⠀notice.

Other Requirements:

Direct⠀training⠀experience.⠀Microsoft⠀Office⠀Suite⠀(Word,⠀Excel,⠀Access,⠀PowerPoint,⠀Project⠀Manager).

Written⠀communication⠀and⠀writing⠀skills.

Obtaining⠀training⠀certifications⠀as⠀identified⠀based on⠀agency⠀needs.

Ability⠀to engage⠀trainee’s⠀and adjust⠀delivery⠀accordingly

Ability⠀to work⠀evenings⠀and⠀Saturdays⠀as⠀assigned.

Education:⠀Bachelor's⠀degree or⠀higher


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