Overview:⠀At The New⠀York⠀Foundling,⠀we trust⠀in the⠀power and⠀potential⠀of people,⠀and we⠀deliberately⠀invest in⠀proven⠀practices.⠀From bold⠀beginnings⠀in 1869,⠀our New⠀York-based⠀nonprofit⠀has⠀supported⠀hundreds⠀of⠀thousands⠀of our⠀neighbors⠀on their⠀own paths⠀to⠀stability,⠀strength,⠀and⠀independence.⠀We help⠀children⠀and⠀families⠀navigate⠀through⠀and beyond⠀foster⠀care. We⠀help⠀families⠀struggling⠀with⠀conflict⠀and⠀poverty⠀grow⠀strong. We⠀help⠀individuals⠀with⠀developmental⠀disabilities⠀live their⠀best⠀lives, and⠀we help ur⠀neighbors⠀access⠀quality⠀health and⠀mental⠀health⠀services—core⠀to⠀building⠀lifelong⠀resilience⠀and⠀wellbeing.⠀Together,⠀our⠀interrelated⠀programs⠀provide a⠀whole-person,⠀whole-family,⠀and⠀whole-life⠀approach⠀that⠀unlocks⠀solutions⠀for a⠀lifetime.
Salary⠀Range:⠀$75,000 -⠀$80,600/annual⠀Under the⠀direction⠀of the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training,⠀The⠀Learning⠀Management⠀System⠀Administrator⠀will⠀manage the⠀day to day⠀operation,⠀utilization,⠀and⠀delivery⠀of the⠀LMS. The⠀LMS⠀Administrator⠀is the⠀subject⠀matter⠀expert for⠀the New⠀York⠀Foundling⠀LMS⠀(learning⠀management⠀system),⠀reporting⠀and⠀analytics.⠀The LMS⠀Administrator⠀will⠀develop⠀and edit⠀curriculum⠀content to⠀support⠀the⠀learning⠀needs of⠀all NYF⠀staff.⠀They are⠀supervised⠀directly⠀by the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training.⠀Responsibilities:
Under⠀the⠀direction⠀of the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training,⠀The⠀Learning⠀Management⠀System⠀Administrator⠀will⠀manage the⠀day to day⠀operation,⠀utilization,⠀and⠀delivery⠀of the⠀LMS. The⠀LMS⠀Administrator⠀is the⠀subject⠀matter⠀expert for⠀the New⠀York⠀Foundling’s⠀LMS⠀(learning⠀management⠀system),⠀reporting⠀and⠀analytics.⠀The LMS⠀Administrator⠀will⠀develop⠀and edit⠀curriculum⠀content to⠀support⠀the⠀learning⠀needs of⠀all NYF⠀staff.⠀They are⠀supervised⠀directly⠀by the⠀Assistant⠀Vice⠀President⠀of Staff⠀Development⠀&⠀Training.
The specific responsibilities of The Learning Management System Administrator included, but are not limited to:
- Track and⠀escalate⠀all user⠀issues and⠀provide⠀status⠀updates
- Set⠀up⠀courses,⠀schedule⠀and⠀tracking⠀in LMS to⠀meet⠀program⠀and⠀overall⠀agency’s⠀needs and⠀requirements
- Audit⠀and⠀monitor⠀LMS user⠀data and⠀support⠀the⠀development⠀of new⠀reports⠀and⠀dashboards⠀that will⠀be used⠀for⠀ongoing⠀improvement⠀and⠀compliance
- Provide⠀training⠀to all⠀agency⠀staff on⠀LMS⠀functionality,⠀usage and⠀reporting
- Collaborate⠀with IT as⠀needed to⠀test⠀systems⠀that⠀impact and⠀pull from⠀the⠀LMS
- Support⠀program⠀leads with⠀trouble⠀shooting⠀and user⠀questions⠀related to⠀internal⠀courses
- Provide⠀technical⠀guidance⠀about LMS⠀standards⠀related to⠀NYF and⠀compliant⠀with ADA⠀and⠀accessibility⠀regulations
- With⠀support⠀from AVP⠀of Staff⠀Development⠀& Training⠀the LMS⠀Administrator⠀will⠀attend⠀necessary⠀program⠀meetings⠀to ensure⠀that LMS⠀is meeting⠀their⠀needs and⠀necessary⠀and⠀required⠀curriculum⠀and⠀tracking⠀procedures⠀are set up⠀in⠀LMS.
- Develop⠀e-learning⠀courses
- Assign⠀roles to⠀learners
- Review⠀and revise⠀e-learning⠀content⠀and⠀maintain⠀the⠀learning⠀management⠀systems
The⠀Learning⠀Management⠀System⠀Administrator⠀will meet⠀department⠀productivity⠀expectations,⠀as⠀established⠀by senior⠀management,⠀participate⠀in⠀individual⠀supervisory⠀conferences,⠀set up⠀training⠀space as⠀needed and⠀produce⠀training⠀materials.⠀The LMS⠀Administrator⠀will⠀participate⠀in monthly⠀team⠀meetings,⠀maintain⠀computerized⠀training⠀records,⠀including⠀producing⠀reports,⠀stay⠀abreast of⠀current⠀issues,⠀trends and⠀knowledge⠀in the⠀human⠀service⠀field.
Other responsibilities and expectations:
- Regular⠀and⠀punctual⠀time and⠀attendance,⠀and⠀adherence⠀to The⠀Foundling’s⠀and your⠀department’s⠀specific⠀time and⠀attendance⠀policies⠀and⠀protocol.
- Consistent⠀demonstrated⠀commitment⠀to The⠀Foundling’s⠀BHAG,⠀mission,⠀vision and⠀values⠀(Compassion,⠀Dignity,⠀Family and⠀Community,⠀Diversity,⠀Excellence).
- Adherence⠀to The⠀Foundling’s⠀employee⠀policies,⠀Code of⠀Conduct⠀and⠀applicable⠀rules,⠀laws,⠀regulations⠀or⠀bargaining⠀agreements
- Any⠀other⠀duties⠀and/or⠀tasks that⠀may be⠀assigned.
- This⠀JD is⠀intended⠀to provide⠀general⠀information⠀about the⠀position.⠀It is not⠀an⠀employment⠀contract.⠀As with⠀all⠀positions,⠀the⠀responsibilities⠀and duties⠀of this⠀position⠀may⠀change.⠀The⠀company,⠀in its⠀discretion,⠀may alter⠀this JD at⠀any time⠀with or⠀without⠀notice.
Other Requirements:
Direct⠀training⠀experience.⠀Microsoft⠀Office⠀Suite⠀(Word,⠀Excel,⠀Access,⠀PowerPoint,⠀Project⠀Manager).
Written⠀communication⠀and⠀writing⠀skills.
Obtaining⠀training⠀certifications⠀as⠀identified⠀based on⠀agency⠀needs.
Ability⠀to engage⠀trainee’s⠀and adjust⠀delivery⠀accordingly
Ability⠀to work⠀evenings⠀and⠀Saturdays⠀as⠀assigned.
Education:⠀Bachelor's⠀degree or⠀higher