Posted Date 13 Nov 2023
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2 Years | ![]() |
5000AED |
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Full Time | ![]() |
Emirates Portal IT Solutions |
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Software Engineering | ![]() |
BS IT |
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Both | ![]() |
13 Dec |
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1 | ![]() |
No |
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Abu Dhabi , United Arab Emirates |
Installing⠀and⠀configuring⠀computer⠀hardware⠀operating⠀systems⠀and⠀applications.
Monitoring⠀and⠀maintaining⠀computer⠀systems⠀and⠀networks.
Talking⠀to staff⠀or clients⠀through a⠀series of⠀actions,⠀either⠀face to⠀face or⠀over the⠀telephone⠀to help⠀set up⠀systems or⠀resolve⠀issues.
Troubleshooting⠀system and⠀network⠀problems.
Diagnosing⠀and⠀solving⠀hardware⠀or⠀software⠀faults.
Replacing⠀parts when⠀required.
Providing⠀support,⠀including⠀procedural⠀documentation⠀and⠀relevant⠀reports.
Following⠀diagrams⠀and⠀written⠀instructions⠀to repair⠀a fault or⠀set up a⠀system.
Supporting⠀the⠀roll-out⠀of new⠀applications.
Setting⠀up new⠀users'⠀accounts⠀and⠀profiles⠀and⠀responding⠀within⠀agreed⠀time⠀limits to⠀call-outs.
Working⠀continuously⠀on a task⠀until⠀completion⠀(or⠀referral⠀to third⠀parties,⠀if⠀appropriate).
Prioritising⠀and⠀managing⠀many open⠀cases at⠀one⠀time.
Rapidly⠀establishing⠀a good⠀working⠀relationship⠀with⠀customers⠀and other⠀professionals,⠀e.g.,⠀software⠀developers.
Testing⠀and⠀evaluating⠀new⠀technology.