International Sales Support Associate

At⠀Jazwares,⠀we believe⠀an⠀innovative⠀idea can⠀come from⠀anywhere,⠀and⠀anyone. We⠀work⠀collaboratively⠀to achieve⠀our goals⠀and we⠀have fun⠀doing it!⠀Jazwares,⠀a⠀Berkshire⠀Hathaway⠀company,⠀is a⠀leading⠀global toy⠀manufacturer⠀with an⠀award-winning,⠀robust⠀portfolio⠀of wholly⠀owned and⠀licensed⠀brands.⠀Founded in⠀1997,⠀Jazwares⠀celebrates⠀imaginative⠀play with⠀a⠀progressive⠀focus on⠀identifying⠀new and⠀relevant⠀trends to⠀transform⠀into⠀high-quality⠀products⠀for⠀consumers⠀of all⠀ages.⠀Jazwares⠀engages⠀consumers⠀through⠀innovative⠀play⠀experiences⠀with⠀popular⠀brands⠀such as⠀Squishmallows,⠀Pokémon,⠀Star Wars,⠀CoComelon,⠀Fortnite,⠀AEW, Adopt⠀Me!, Hello⠀Kitty, and⠀many more.⠀In⠀addition⠀to toys,⠀offerings⠀also⠀include⠀Metaverse⠀gaming,⠀costumes,⠀and⠀products⠀for pets.⠀Headquartered⠀in⠀Plantation⠀Florida,⠀Jazwares⠀has⠀offices⠀worldwide⠀and sells⠀its⠀products⠀in over⠀100⠀countries.

The⠀Int'l⠀Sales⠀Support⠀Associate⠀assists in⠀supporting⠀the Sales⠀team by⠀gathering⠀materials,⠀communicating⠀relevant⠀information⠀both⠀internally⠀and⠀externally,⠀and⠀facilitating⠀team⠀activities⠀to⠀maximize⠀performance.⠀The⠀“go-to”⠀person for⠀Territory⠀Managers⠀and⠀Customers⠀to achieve⠀on time⠀delivery⠀for FOB⠀shipments,⠀ensuring⠀order⠀deadlines⠀are met,⠀and work⠀as a team⠀to help⠀the Sales⠀department⠀achieve⠀its annual⠀goals.

What you will be doing:

• Identify⠀new orders⠀and⠀troubleshoot⠀what is⠀needed by⠀working⠀closely⠀with Asia⠀team⠀members.
• Managing⠀the order⠀flow⠀process⠀from⠀beginning⠀to end and⠀proposing⠀solutions⠀based on⠀timelines⠀to ensure⠀on⠀time
• deliverables.
• Use⠀dedicated⠀software⠀(SAGE and⠀X3) to⠀process⠀and track⠀orders.
• Check⠀inventory,⠀maintain⠀reservations,⠀and work⠀with the⠀Procurement⠀team to⠀place new⠀production⠀orders.
• Review⠀license⠀approvals⠀for⠀specific⠀Territories⠀and work⠀with our⠀Legal team⠀to ensure⠀orders can⠀be⠀processed⠀for
• the⠀requested⠀products.
• Review⠀orders for⠀accuracy⠀and attend⠀weekly⠀multi⠀department⠀meetings⠀to review⠀the⠀progress⠀of orders⠀between
• other⠀departments.
• Monitor⠀the⠀process,⠀identify⠀any⠀shortcomings,⠀and⠀propose⠀improvements.
• Communicate⠀with⠀internal⠀departments⠀for order⠀requirements⠀such as⠀packaging,⠀marketing⠀and the⠀Brand team⠀for
• special⠀requests.
• Assist⠀Sales and⠀Customers⠀with⠀sample⠀requests⠀as⠀needed.
• Assist⠀Logistics⠀and⠀Accounting⠀to ensure⠀final⠀shipment⠀of⠀orders.
• Must⠀have the⠀ability to⠀work well⠀in a⠀fast-paced⠀environment.

What we are looking for:

• 2 plus⠀years of⠀Account⠀Management⠀experience
• 2⠀plus years⠀of⠀administrative⠀office⠀experience
• Incoterms⠀Shipping⠀knowledge
• Prior⠀Manufacturing⠀and⠀Incoterms⠀experience
• Well-organized⠀and⠀responsible⠀with⠀aptitude⠀in⠀problem-solving
• Team⠀player⠀with⠀aspirations⠀to grow⠀within the⠀company
• Excellent⠀verbal and⠀written⠀communication⠀skills
• Excellent⠀customer⠀service⠀skills
• Cross⠀functional⠀team⠀communication
• Proficient⠀in⠀computer⠀programs⠀including⠀internet,⠀Word,⠀PowerPoint,⠀Access,⠀Outlook⠀and Google⠀Docs
• Strong⠀proficiency⠀in⠀Microsoft⠀Excel
• Multi-lingual⠀a PLUS

Working Conditions:

• Environment:⠀Office
• Extreme⠀Exposures:⠀None
• Schedule:⠀Regular⠀office
• May⠀sometimes⠀be⠀required⠀to⠀participate⠀in call⠀with⠀global⠀offices⠀outside of⠀regular⠀office⠀hours
• Physical⠀Requirements:
• Sedentary;⠀Lifting up⠀to 10⠀lbs
• Must⠀be able to⠀sit at a⠀desk for⠀long⠀periods of⠀time
• Travel⠀Required:⠀No

What we offer:

At⠀Jazwares,⠀we believe⠀in⠀providing⠀our⠀employees⠀with⠀comprehensive⠀and⠀competitive⠀benefits⠀that⠀support⠀their⠀well-being⠀and⠀overall⠀satisfaction.

Our⠀benefits⠀package⠀includes⠀basic⠀medical⠀insurance⠀that is⠀100%⠀company-paid⠀for⠀employees⠀and their⠀children,⠀employee⠀basic life⠀and AD&D⠀insurance,⠀a 401(K)⠀retirement⠀program⠀with⠀Jazwares⠀matching⠀up to 4%⠀of pretax⠀or⠀post-tax⠀deferrals,⠀short and⠀long-term⠀disability,⠀and⠀tuition⠀reimbursement.

Our⠀work⠀environment⠀provides a⠀flexible⠀work⠀schedule⠀that⠀includes a⠀Monday⠀through⠀Thursday⠀on-site,⠀with an⠀optional⠀WFH on⠀Fridays,⠀up to 20⠀workdays⠀fully⠀remote⠀each year,⠀and Time⠀Off for⠀vacation,⠀and sick⠀leave.⠀Through⠀Jazwares⠀Cares, you⠀have the⠀opportunity⠀to⠀volunteer⠀for up to⠀16 hours a⠀year on⠀community⠀service⠀projects.

Working⠀at⠀Jazwares:

At⠀Jazwares,⠀we believe⠀an⠀innovative⠀idea can⠀come from⠀anywhere,⠀and⠀anyone.⠀Through⠀our three⠀pillars,⠀we foster⠀innovation⠀and⠀encourage⠀creativity⠀in every⠀area of⠀our⠀business.

Humility:⠀We⠀recognize⠀the value⠀in others⠀and treat⠀everyone⠀with⠀respect.⠀Our⠀strength⠀lies in⠀our people⠀and⠀talent.

Passion:⠀Our⠀conviction⠀and⠀enthusiasm⠀show in⠀our⠀products,⠀relationships,⠀and⠀commitment⠀to our⠀community.

Collaboration:⠀We share⠀one vision⠀worldwide,⠀constantly⠀striving⠀to improve⠀and⠀innovate⠀together.

Don't⠀miss out⠀on this⠀extraordinary⠀opportunity⠀to be part⠀of the⠀fastest-growing⠀toy⠀company in⠀the⠀industry.⠀Connect⠀with us⠀today and⠀let's⠀shape the⠀future of⠀play⠀together!