Insurance⠀Svc⠀Manager I⠀will be⠀responsible⠀for⠀reviewing⠀and⠀monitoring⠀the Fannie⠀Mae (FNMA)⠀servicing⠀activity,⠀which⠀includes⠀Insurance⠀Waiver⠀Monitoring⠀and⠀assisting⠀with⠀resolving⠀non-compliance⠀FNMA⠀items.⠀They⠀ensure⠀compliance⠀with⠀Federal⠀Regulations,⠀Investor⠀Guidelines⠀(FNMA,⠀Freddie⠀Mac) and⠀JPMC⠀Global⠀Flood &⠀Non-Flood⠀Policy.⠀Additional⠀responsibility⠀includes⠀overseeing⠀insurance⠀coverage⠀portfolio⠀for key⠀clients⠀throughout⠀the loan⠀servicing⠀period,⠀this⠀entail⠀actively⠀collaborating⠀with⠀clients⠀and agents⠀through⠀outreach⠀efforts.⠀The role⠀requires⠀fostering⠀robust⠀internal⠀collaborations⠀with the⠀supported⠀business⠀area as⠀well as⠀Compliance,⠀Risk and⠀Legal.⠀This⠀position⠀necessitates⠀a subject⠀matter⠀expert⠀with a⠀demonstrated⠀capability⠀to thrive⠀in a⠀high-pressure⠀environments.
Job Responsibilities
- Review⠀FNMA⠀requirements⠀and⠀resolve⠀the⠀non-compliance⠀items⠀during⠀servicing⠀event.
- Follow⠀applicable⠀Internal⠀and FNMA⠀policy and⠀procedures⠀to monitor⠀and⠀follow-up⠀on Waiver⠀Condition⠀to ensure⠀compliance⠀during the⠀Waiver⠀period.
- Proactively⠀partner to⠀manage⠀insurance⠀coverage⠀portfolio⠀for⠀strategic⠀clients⠀during⠀life of⠀loan⠀servicing⠀which⠀includes⠀outreach⠀to clients⠀and⠀agents.
- Work⠀with⠀Compliance,⠀Risk and⠀Legal to⠀ensure GSE⠀(Government⠀Sponsored⠀Enterprise)⠀requirements⠀align to⠀internal⠀procedures.
- Recommends⠀and⠀implements⠀enhancements⠀and⠀process⠀improvements⠀and may be⠀included⠀in⠀strategic⠀business⠀initiatives.
- Drives⠀change and⠀firmwide⠀initiatives.⠀Mitigates⠀and⠀escalates⠀identified⠀risks and⠀controls.
- Perform⠀Quality⠀Control of⠀internal⠀processes⠀where⠀needed.
- Facilitate⠀meetings⠀(with⠀representatives,⠀as⠀appropriate,⠀from line⠀of⠀business,⠀Central⠀Insurance⠀Leaders,⠀Legal,⠀Compliance,⠀Relationship⠀Manager)⠀when⠀insurance⠀issues/questions⠀arise.
Required qualifications, skills and capabilities:
- At least 3⠀years of⠀relevant⠀experience
- Proficiency⠀working in⠀Microsoft⠀Office⠀Suite⠀(Word,⠀Excel,⠀PowerPoint)
- Strong⠀problem⠀solving⠀and⠀analytical⠀skills
- Acute⠀attention⠀to⠀detail
- Ability⠀to work⠀fast yet⠀accurately
- A⠀curious⠀mind that⠀prefers to⠀go deep to⠀understand⠀details
- A⠀positive⠀attitude⠀and team⠀spirit⠀with⠀exceptional⠀interpersonal⠀and⠀collaboration⠀skills
- Strong⠀verbal &⠀written⠀communication⠀to⠀effectively⠀communicate⠀with⠀various⠀stakeholders⠀and across⠀levels
- The⠀position⠀requires a⠀consultative,⠀visionary,⠀influential,⠀risk and⠀results⠀focused⠀leader⠀with⠀extensive⠀lending⠀subject⠀matter⠀expertise
Preferred Qualifications:
- Knowledge⠀and⠀experience⠀working⠀with iTAC⠀(Insurance⠀Tracking⠀and⠀Compliance)⠀and Loan⠀System
- General⠀Commercial⠀insurance⠀industry⠀knowledge
- GSE⠀Insurance⠀requirements⠀knowledge⠀is a plus.
ABOUT US
JPMorgan⠀Chase &⠀Co., one⠀of the⠀oldest⠀financial⠀institutions,⠀offers⠀innovative⠀financial⠀solutions⠀to⠀millions⠀of⠀consumers,⠀small⠀businesses⠀and many⠀of the⠀world’s⠀most⠀prominent⠀corporate,⠀institutional⠀and⠀government⠀clients⠀under the⠀J.P.⠀Morgan and⠀Chase⠀brands.⠀Our⠀history⠀spans over⠀200 years⠀and today⠀we are a⠀leader in⠀investment⠀banking,⠀consumer⠀and small⠀business⠀banking,⠀commercial⠀banking,⠀financial⠀transaction⠀processing⠀and asset⠀management.
We⠀offer a⠀competitive⠀total⠀rewards⠀package⠀including⠀base⠀salary⠀determined⠀based on⠀the role,⠀experience,⠀skill set,⠀and⠀location.⠀For those⠀in⠀eligible⠀roles, we⠀offer⠀discretionary⠀incentive⠀compensation⠀which may⠀be awarded⠀in⠀recognition⠀of firm⠀performance⠀and⠀individual⠀achievements⠀and⠀contributions.⠀We also⠀offer a⠀range of⠀benefits⠀and⠀programs⠀to meet⠀employee⠀needs,⠀based on⠀eligibility.⠀These⠀benefits⠀include⠀comprehensive⠀health⠀care⠀coverage,⠀on-site⠀health and⠀wellness⠀centers, a⠀retirement⠀savings⠀plan,⠀backup⠀childcare,⠀tuition⠀reimbursement,⠀mental⠀health⠀support,⠀financial⠀coaching⠀and more.⠀Additional⠀details⠀about⠀total⠀compensation⠀and⠀benefits⠀will be⠀provided⠀during the⠀hiring⠀process.
ABOUT⠀THE⠀TEAM
Commercial⠀Banking is⠀focused on⠀helping⠀our⠀clients⠀succeed⠀and making⠀a positive⠀difference⠀in our⠀communities.⠀We provide⠀credit and⠀financing,⠀treasury⠀and⠀payment⠀services,⠀international⠀banking⠀and real⠀estate⠀services⠀to clients⠀including⠀corporations,⠀municipalities,⠀institutions,⠀real⠀estate⠀investors⠀and⠀owners,⠀and⠀nonprofit⠀organizations.
Operations⠀teams⠀develop⠀and manage⠀innovative,⠀secure⠀service⠀solutions⠀to meet⠀clients’⠀needs⠀globally.⠀Developing⠀and using⠀the latest⠀technology,⠀teams work⠀to deliver⠀industry-leading⠀capabilities⠀to our⠀clients⠀and⠀customers,⠀making it⠀easy and⠀convenient⠀to do⠀business⠀with the⠀firm.⠀Teams also⠀drive⠀growth by⠀refining⠀technology-driven⠀customer⠀and client⠀experiences⠀that put⠀users⠀first,⠀providing⠀an⠀unparalleled⠀experience.
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