Human Resources Manager

As a Human⠀Resources⠀(HR)⠀Leader⠀will⠀report to⠀the⠀Regional⠀Human⠀Resource⠀Leader and⠀oversee⠀the⠀day-to-day⠀operations⠀of the⠀human⠀resources⠀team at⠀the new⠀Chick-fil-A⠀Supply⠀Distribution⠀Center⠀(DC) in⠀Hutchins,⠀Texas.⠀This⠀individual⠀will help⠀lead a⠀workforce⠀responsible⠀for⠀distributing⠀millions⠀of cases⠀of⠀inventory⠀annually⠀to⠀Chick-fil-A⠀Operators⠀throughout⠀the⠀southwest.⠀The Talent⠀Leader⠀will⠀ensure⠀that the⠀workforce⠀can meet⠀the⠀demands of⠀the DC,⠀working⠀closely⠀with⠀Chick-fil-A⠀Supply⠀Talent⠀leadership⠀and other⠀distribution⠀centers to⠀drive the⠀talent⠀strategy⠀at the DC.⠀Supported⠀by the⠀Talent⠀Specialist(s),⠀the Talent⠀Leader⠀will⠀manage⠀reward and⠀benefit⠀systems to⠀help meet⠀broader⠀organizational⠀goals.⠀This⠀person⠀will help⠀drive⠀continued⠀innovation⠀at an⠀operation⠀like no⠀other in⠀the food⠀service⠀industry,⠀by⠀focusing⠀specifically⠀on the⠀engagement⠀and⠀development⠀of the⠀workforce.⠀This role⠀will be⠀uniquely⠀challenged⠀with their⠀participation⠀in the⠀stand up⠀of a⠀brand-new⠀DC and the⠀testing⠀and⠀refinement⠀of a new⠀facility⠀implementation⠀playbook⠀to assist⠀in the⠀stand up⠀of future⠀facilities.⠀Most⠀importantly,⠀the Talent⠀Leader⠀will lead⠀in a way⠀that⠀supports⠀Chick-fil-A’s⠀vision and⠀strategy⠀while⠀embodying⠀the⠀corporate⠀purpose.

• By coming⠀to be part⠀of our CFA⠀Supply⠀Family you⠀will⠀get:
• Food⠀and Drinks⠀Provided:⠀Free⠀lunch,⠀snacks and⠀drinks as⠀part of⠀your⠀workday!
• Generous⠀Paid Time⠀Off:
• PTO:⠀Accrue up⠀to 3 weeks⠀of PTO⠀your first⠀year with⠀immediate⠀access to⠀40 hours⠀upon⠀hire
• Wellness:⠀16 Hours⠀per⠀year
• Holiday⠀Pay: 8⠀Days per⠀year
• Health⠀Insurance⠀Options: A⠀variety of⠀health⠀insurance⠀options,⠀including⠀a no⠀premium⠀health⠀insurance⠀for⠀individuals,⠀and a⠀low-cost⠀premium⠀health⠀insurance⠀for family⠀plans
• Retirement:⠀401K with⠀5% match⠀for⠀eligible⠀employees
• Additional⠀Benefits:⠀To help⠀you thrive⠀in all⠀areas of⠀life,⠀including⠀emotional,⠀social,⠀physical,⠀financial,⠀and⠀spiritual!

Job Description

• Support⠀team⠀leaders⠀and site⠀leadership⠀team by⠀providing⠀guidance⠀on⠀performance⠀management,⠀problem⠀solving,⠀and⠀various⠀policies⠀(e.g.,⠀FMLA, ADA,⠀workers’⠀compensation,⠀etc.)
• Execute⠀recruitment⠀and⠀retention⠀initiatives⠀that⠀support⠀the⠀broader⠀business⠀goals of⠀the⠀DC
• Coordinate⠀with the⠀legal team⠀at CFA⠀Inc. to⠀ensure⠀legal⠀compliance⠀with all⠀applicable⠀federal⠀and state⠀requirements⠀and advise⠀DC leaders⠀on⠀employment⠀law and⠀government⠀regulations
• Implement⠀and⠀oversee⠀performance⠀review and⠀incentive⠀programs⠀within the⠀DC
• Achieve⠀target Key⠀Performance⠀Indicators⠀(KPIs)⠀related to⠀attrition,⠀employee⠀engagement⠀and⠀safety
• Drive⠀employee⠀engagement⠀across all⠀departments⠀of the⠀DC
• Support⠀the⠀Chick-fil-A⠀vision and⠀strategy⠀by helping⠀build a⠀culture⠀that⠀aligns⠀with the⠀Chick-fil-A⠀Supply⠀values of⠀care,⠀safety and⠀excellence.
• Support⠀organizational⠀growth and⠀future⠀distribution⠀center⠀openers by⠀participating⠀in⠀interview⠀events,⠀training/onboarding⠀and⠀providing⠀temporary⠀talent⠀support,⠀if⠀needed
• Complete⠀other⠀activities⠀as deemed⠀valuable⠀by the⠀organization
• Relationship⠀Management.
• Work⠀closely⠀with CFA⠀Supply⠀Senior⠀Leadership⠀Team, CFA⠀Inc.⠀Supply⠀Chain,⠀Operators,⠀and⠀various⠀business⠀partners⠀to ensure⠀optimal⠀alignment⠀and⠀collaboration.
• Provide⠀employee⠀relations⠀support to⠀all⠀distribution⠀center⠀staff
• Maintain⠀a⠀positive,⠀service-focused⠀mindset
• Demonstrate⠀the⠀ability to⠀value both⠀relationships⠀and⠀results⠀and put⠀others⠀above⠀themselves⠀recruit,⠀train and⠀develop a⠀strong⠀team.

• Bachelor’s⠀Degree in⠀business⠀administration,⠀organizational⠀development,⠀human⠀resources,⠀or another⠀relevant⠀field
• 7⠀years of⠀HR⠀experience,⠀preferably⠀in a⠀distribution⠀or⠀manufacturing⠀environment
• Demonstrated⠀knowledge⠀of general⠀HR⠀policies,⠀procedures⠀and⠀practices
• Ability⠀to build⠀relationships⠀with and⠀influence⠀others⠀across⠀multiple⠀operations
• Ability⠀to⠀navigate a⠀confrontational⠀situation,⠀ensuring⠀all⠀parties⠀are⠀treated⠀with⠀honor,⠀dignity,⠀and⠀respect
• Excellent⠀business⠀communication⠀and⠀presentation⠀skills
• Experience⠀with⠀investigations⠀including,⠀but not⠀limited⠀to,⠀accidents⠀and⠀harassment⠀allegations
• Experience⠀recruiting⠀and⠀developing⠀a strong,⠀diverse⠀team
• Ability⠀to lead⠀through⠀change⠀management
• Proficient⠀in⠀Microsoft⠀Word,⠀Excel, and⠀Outlook

• 7-10 years⠀of HR⠀experience⠀in a⠀distribution⠀environment
• Active⠀PHR/SPHR⠀SHRM-CP/SHRM-SCP⠀or similar⠀certification
• Excellent⠀knowledge⠀of⠀employment⠀law and⠀other⠀governmental⠀requirements⠀related to⠀human⠀resources
• Working⠀knowledge⠀of⠀logistics,⠀warehousing⠀and IT⠀systems
• Working⠀knowledge⠀of supply⠀chain⠀innovations
• Working⠀knowledge⠀of safe⠀work⠀practices⠀(OSHA,⠀etc.) for⠀all⠀functions⠀performed⠀in a⠀distribution⠀facility
• Demonstrated⠀business⠀acumen and⠀ownership⠀of HR⠀KPIs;⠀using data⠀to drive⠀continuous⠀improvement
• Demonstrated⠀ability⠀leading in⠀distribution⠀center
• Startup⠀experience
• Food⠀service⠀distribution⠀experience⠀Travel⠀Requirement⠀15%