Human Resources Manager

Ideal Image is North America's #1 medical aesthetics brand, revolutionizing personal aesthetics and wellness services to make them more affordable, accessible, and effective than ever before. We offer a premium, personalized experience that delivers real results, empowering women on every step of their self-care journey. As we redefine the beauty ideal, we invite you to be part of a transformative experience.

The Manager of Human Resources will work closely with business leaders to develop, implement, and manage people programs that enhance the overall employee experience. This role will focus on creating a positive environment that fosters Team Member growth, retention, and the achievement of business goals. You’ll be responsible for supporting leaders with talent development, performance management, and employee relations to ensure a productive and thriving workplace.

Responsibilities:

• Employee Experience & Talent Development:

  • Partner with key stakeholders to create humanized and efficient processes throughout the employee lifecycle.
  • Support management on developing people processes that build a culture of success and make Ideal Image an employer of choice.
  • Assist business leaders in developing Team Members through training and performance management.

• Employee Relations:

  • Handle all employee relations issues within assigned groups, including coaching, feedback, and conflict resolution.
  • Conduct workplace investigations and manage the corrective action process, ensuring legal compliance.
  • Provide support for Team Member inquiries and ensure effective communication across teams.

• Compliance & Policy Management:

  • Maintain compliance with federal, state, and local employment laws and regulations.
  • Ensure policies and practices align with company standards and legal requirements.
  • Collaborate with legal teams to ensure policies are up to date and compliant.

• Project & Program Management:

  • Manage HR programs, projects, and initiatives that align with business needs.
  • Leverage human capital technology systems to streamline HR processes and improve efficiency.
  • Communicate tools, resources, and best practices that reinforce the company culture and drive change management.

• Communication & Collaboration:

  • Build strong relationships with business leaders and team members to foster positive communication and proactive connections.
  • Collect feedback to improve the work environment and ensure a high level of employee engagement.

Qualifications:

• Education: Bachelor’s Degree in Human Resources, Business Administration, or a combination of relevant work experience and education.

• Experience: Minimum of 3 years of relevant HR or People Operations experience, preferably in a multi-unit environment or related industry with a matrixed organization.

• Skills:

  • Proficiency with HR technology systems and strong knowledge of HR best practices.
  • Experience resolving complex employee relations issues.
  • Strong customer service focus and the ability to manage sensitive, confidential information with discretion.
  • Excellent communication (written and verbal) and project management skills.
  • Creative problem solver with a data-driven, solutions-oriented approach.
  • High organizational skills with the ability to prioritize multiple tasks and deadlines.

• Other: Ability to work in a fast-paced environment with a proactive, can-do attitude and excellent follow-up skills.

Why Ideal Image?

• Empowerment: We help women feel confident and empowered through effective aesthetic treatments.
• Growth Opportunities: Be part of an innovative, industry-leading company with a supportive culture and opportunities for career development.
• Diversity & Inclusion: We celebrate diversity and are committed to creating an inclusive environment for all team members.