General Responsibilities
- Answer a⠀high⠀volume of⠀incoming⠀phone⠀calls from⠀Store⠀Associates,⠀Store⠀Management,⠀Support⠀Associates,⠀and,⠀occasionally,⠀the⠀General⠀Public on⠀a wide⠀array of⠀HR⠀topics
- Provide⠀a⠀front-line⠀resource⠀for⠀Associate⠀Relation⠀issues⠀such as⠀Associate⠀complaints,⠀allegations⠀and⠀various⠀other⠀complaints
- Responsible⠀for⠀writing a⠀high⠀volume of⠀supporting⠀documents⠀to include⠀corrective⠀actions,⠀memorandums,⠀physician⠀assessments,⠀etc.
- Schedules⠀and⠀conducts⠀investigation⠀meetings⠀and⠀interviews⠀with⠀current⠀Associates⠀as⠀requested
- Consistent⠀follow-up⠀with all⠀Associate⠀issues and⠀concerns⠀as⠀assigned
- Must⠀be able to⠀effectively⠀communicate⠀Company⠀policies,⠀procedures,⠀and⠀guidelines⠀to all⠀Associates
- Must⠀be able to⠀identify⠀violations⠀of Company⠀policies,⠀procedures,⠀and⠀guidelines⠀swiftly⠀and⠀accurately
- Assists⠀the HR⠀Business⠀Partner⠀team by⠀creating⠀reports⠀and⠀collecting⠀information⠀to support⠀investigations
- Supports⠀the HR⠀Business⠀Partner⠀team and⠀other⠀department⠀leaders⠀with⠀projects⠀and⠀assignments⠀as⠀required
Work Schedule + Benefits
- Full-time,⠀Hourly,⠀Non-Exempt
- Hours:⠀Monday -⠀Friday,⠀8:00 a.m.⠀-5:00⠀p.m.
- Hourly⠀Pay Range:⠀$29.81 -⠀$35.10
The above represents the expected hourly range for this job requisition. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.
- Department⠀needs may⠀call for⠀occasional⠀overtime
- Excellent⠀Benefits⠀to include⠀Medical,⠀Dental,⠀Vision,⠀Life⠀Insurance,⠀FSAs,⠀401(k)/Profit⠀Sharing⠀Plan,⠀Adoption⠀Assistance,⠀Education⠀Reimbursement,⠀Supplemental⠀Health⠀Plans, and⠀Pet⠀Insurance
Qualifications
- A⠀Bachelor's⠀degree in⠀Human⠀Resources,⠀Business,⠀Communication,⠀or related⠀field
- HR⠀Certifications⠀are a⠀plus
- Minimum⠀of 2+⠀years’⠀experience⠀in Human⠀Resources⠀with a⠀broad⠀exposure⠀to HR⠀activities
- Experience⠀with⠀employee⠀relations⠀and⠀investigating⠀employee⠀concerns
- Knowledge⠀of state⠀and⠀federal⠀labor laws⠀and⠀regulations⠀and⠀experience⠀translating⠀that⠀knowledge⠀into⠀effective⠀decisions⠀when⠀dealing⠀with⠀employees⠀at all⠀levels of⠀the⠀organization
- Ability⠀to work⠀independently⠀with⠀minimal⠀supervision;⠀apply good⠀judgment⠀in⠀decision⠀making
- Excellent⠀verbal and⠀written⠀communication⠀skills,⠀presentation⠀skills and⠀strong⠀human⠀relations⠀skills
- Creative⠀problem⠀solving⠀abilities⠀and⠀outstanding⠀organizational⠀skills
- Strong⠀computer⠀proficiency;⠀Excellent⠀in MS⠀Office⠀applications
- Bilingual⠀in Spanish⠀is a plus
ABOUT In-N-Out Burger
In-N-Out⠀Burger was⠀founded in⠀1948 by⠀Harry and⠀Esther⠀Snyder in⠀Baldwin⠀Park,⠀California,⠀and⠀remains⠀privately⠀owned and⠀operated.⠀Under the⠀direction⠀of the⠀Snyder⠀family,⠀the⠀company⠀has opened⠀restaurants⠀throughout⠀California,⠀Nevada,⠀Arizona,⠀Utah,⠀Texas,⠀Oregon and⠀Colorado.⠀In-N-Out⠀Burger’s⠀menu has⠀remained⠀the same⠀since⠀1948, and⠀we have⠀maintained⠀a simple⠀philosophy⠀– serve⠀only the⠀highest⠀quality⠀product,⠀prepare it⠀in a clean⠀and⠀sparkling⠀environment,⠀and serve⠀it in a⠀warm and⠀friendly⠀manner. We⠀have built⠀a⠀reputation⠀for fresh,⠀made-to-order⠀foods⠀prepared⠀and served⠀by⠀friendly,⠀well⠀trained⠀Associates.
In-N-Out⠀Burger⠀offers a⠀competitive⠀salary and⠀comprehensive⠀benefit⠀package.⠀We are an⠀Equal⠀Opportunity⠀Employer⠀by choice.⠀Should⠀there be a⠀need,⠀In-N-Out⠀Burger⠀will⠀provide a⠀reasonable⠀accommodation⠀to⠀complete⠀the⠀interview⠀process⠀upon⠀request.