Human Resources Communications Manager

As the⠀Human⠀Resources⠀Communications⠀Manager⠀for⠀Financial⠀Well-being⠀you will⠀be⠀responsible⠀for⠀creating⠀and⠀implementing⠀internal⠀communication⠀strategies⠀supporting⠀financial⠀well-being⠀products⠀and⠀services.⠀This⠀includes⠀employee⠀retirement⠀savings,⠀compensation⠀and other⠀related⠀programs/initiatives.

Working⠀in close⠀partnership⠀with HR⠀Change⠀Management⠀&⠀Readiness⠀partners,⠀you will⠀assess and⠀advise on⠀communication⠀needs and⠀develop⠀and⠀implement⠀communication⠀and⠀marketing⠀strategies⠀utilizing⠀various⠀channels⠀(e.g.,⠀email,⠀print,⠀mobile,⠀digital⠀signage⠀and web).⠀In⠀addition⠀you will⠀plan,⠀develop,⠀write/edit⠀and⠀execute⠀clear,⠀concise,⠀user-friendly⠀communications⠀that will⠀help⠀employees⠀understand,⠀prepare⠀for and⠀adopt⠀changes⠀related to⠀people,⠀process⠀and⠀technology,⠀as well as⠀support⠀business-as-usual⠀activities.

The⠀role acts⠀as a⠀trusted⠀advisor⠀and⠀strategic⠀partner to⠀HR leaders⠀within our⠀Rewards,⠀Regulatory⠀and Policy⠀Experience⠀Portfolio.⠀The role⠀is part of⠀the HR⠀Communications⠀team under⠀Corporate⠀Communications⠀and⠀reports to⠀the Head⠀of⠀Rewards,⠀Regulatory⠀and Policy⠀Experience⠀Communications⠀with⠀accountability⠀to HR⠀Product⠀Managers.⠀The role⠀will⠀partner⠀closely⠀with other⠀communicators⠀across all⠀HR product⠀portfolios⠀to ensure⠀connected,⠀consistent⠀and⠀seamless⠀employee⠀communications.

About⠀you

Are⠀you are a⠀proactive,⠀creative⠀and⠀detail-oriented⠀individual⠀who has a⠀passion⠀for⠀communications,⠀a focus on⠀the⠀employee⠀experience⠀and the⠀ability to⠀work in a⠀highly⠀matrixed⠀organization?⠀than you⠀have found⠀the right⠀role. In⠀this role⠀you will⠀need to⠀bring an⠀owner’s⠀mindset, a⠀marketing⠀“think⠀outside⠀the box”⠀perspective⠀and a⠀positive⠀attitude,⠀are⠀solution-oriented⠀and are⠀comfortable⠀asking⠀questions,⠀respectfully⠀challenging⠀“direction,”⠀and⠀suggesting⠀new ideas.⠀In the⠀role you⠀will be⠀able to⠀think⠀strategically⠀while⠀delivering⠀on the⠀tactics⠀and are⠀highly⠀organized,⠀work well⠀under⠀pressure⠀and adapt⠀quickly to⠀change. In⠀the role⠀you will⠀be a team⠀player⠀that can⠀lead⠀consensus⠀and⠀partner⠀well with⠀junior and⠀senior⠀employees⠀alike.⠀This is an⠀excellent⠀opportunity⠀for⠀candidates⠀with the⠀ability to⠀effectively⠀work on⠀their our⠀own and⠀thrive in⠀a⠀collaborative⠀environment.

Job Responsibilities:

• Develop⠀holistic⠀communications⠀strategies⠀to deliver⠀on⠀financial⠀well-being⠀priorities⠀and⠀ongoing⠀‘right⠀on time’⠀communications
• Work⠀with⠀various⠀subject⠀matter⠀experts,⠀change⠀managers⠀and⠀required⠀vendors/consultants⠀to⠀strategically⠀plan and⠀develop⠀required⠀communications⠀for varied⠀audiences;⠀these⠀include⠀communications⠀for⠀projects,⠀initiatives⠀and⠀campaigns⠀as well as⠀business-as-usual⠀activities
• Develop⠀creative⠀employee-facing⠀campaigns⠀to⠀increase⠀awareness⠀and⠀understanding⠀of certain⠀tools,⠀process⠀and⠀programs,⠀as well as⠀increase⠀employee⠀engagement
• Ensure⠀that key⠀groups⠀within HR⠀and the⠀firm are⠀informed⠀of key⠀initiatives,⠀especially⠀for large⠀change⠀management⠀efforts,⠀partner⠀closely⠀with other⠀HR and⠀firmwide⠀communicators⠀to deliver⠀integrated⠀messages⠀across⠀product⠀portfolios;⠀Provide⠀support,⠀as needed,⠀for other⠀HR⠀initiatives
• Establish⠀work⠀routines⠀that⠀facilitate⠀transparency,⠀collaboration⠀and⠀tracking⠀of⠀deliverables⠀inclusive⠀of key⠀partner⠀meetings,⠀annual⠀financial⠀well-being⠀calendar,⠀etc.⠀Maintain⠀an annual⠀communications⠀calendar⠀and manage⠀the⠀communications⠀review and⠀approval⠀process⠀for⠀financial⠀well-being⠀portfolio
• Review⠀existing⠀and⠀develop⠀new⠀engagement⠀tactics to⠀deliver⠀impactful⠀messaging⠀to⠀managers⠀and⠀employees,⠀leveraging⠀all⠀relevant⠀channels⠀(e.g.,⠀email,⠀print,⠀videos,⠀web)
• Follow⠀all⠀firmwide⠀editorial⠀style/branding⠀guidelines⠀and ensure⠀consistency⠀of all⠀messaging⠀and⠀branding,⠀gather and⠀evaluate⠀feedback/metrics⠀on⠀communications/campaigns⠀and⠀identify⠀opportunity⠀areas,⠀manage⠀vendor/consultant⠀relationships,⠀as needed⠀and liaise⠀with key⠀support⠀areas as⠀needed⠀including⠀Legal,⠀Technology,⠀Media⠀Relations,⠀etc.

Required qualifications, capabilities, and skills:

• A minimum⠀of 6 years⠀of overall⠀experience⠀in⠀communications⠀required,⠀Degree in⠀Communications,⠀Journalism,⠀English or⠀equivalent⠀is a plus⠀and⠀proficiency⠀in MS⠀Office⠀Suite⠀required,⠀and Adobe⠀Illustrator,⠀InDesign⠀and⠀Photoshop⠀is a⠀plus
• Ability⠀to produce⠀clear,⠀concise,⠀well-designed⠀communication⠀in a⠀variety of⠀media⠀including⠀online,⠀print,⠀video and⠀digital⠀signage
• Ability⠀to digest⠀complex⠀information⠀and⠀simplify⠀it for⠀internal⠀audiences⠀using⠀clear,⠀easy-to-understand⠀and⠀concise⠀language⠀and⠀visuals;⠀excellent⠀writing⠀and⠀editing⠀skills,⠀and a⠀solid⠀command of⠀grammar,⠀style,⠀proofreading⠀and⠀editing⠀techniques⠀is a⠀must
• Superior⠀project⠀management⠀skills⠀with⠀emphasis⠀on⠀collaborating⠀with all⠀levels to⠀research,⠀write and⠀produce⠀communication⠀plans and⠀provide⠀other⠀comprehensive⠀communication⠀support
• Able⠀to manage⠀multiple⠀projects⠀concurrently⠀with high⠀attention⠀to detail,⠀but also⠀work⠀independently⠀as well as⠀collaboratively⠀with⠀colleagues⠀across the⠀firm;⠀Ability to⠀form⠀strong⠀partnerships⠀across all⠀levels and⠀global⠀lines of⠀business
• Must⠀be a⠀creative,⠀strategic⠀thinker⠀with a⠀positive⠀attitude⠀who is⠀focused on⠀doing the⠀right⠀thing for⠀the team,⠀clients⠀and⠀employees,⠀have high⠀standards⠀and be⠀committed⠀to⠀delivering⠀high⠀quality⠀communications
• Must⠀be able to⠀demonstrate⠀speed,⠀flexibility,⠀adaptability⠀and⠀ability to⠀work under⠀pressure⠀and be⠀comfortable⠀with a⠀fast-paced,⠀deadline-driven⠀environment

Preferred qualifications, capabilities, and skills:

• Experience⠀working in⠀a large⠀corporate⠀environment
• Significant⠀knowledge⠀of/experience⠀in⠀financial⠀well-being⠀programs⠀including⠀employee⠀retirement⠀and⠀compensation⠀strongly⠀preferred