Loan Administration Analyst

The Intm⠀Doc⠀Support⠀Analyst is⠀a⠀developing⠀professional⠀role which⠀integrates⠀in-depth⠀specialty⠀knowledge⠀with a⠀solid⠀understanding⠀of⠀industry⠀standards⠀and⠀practices;⠀demonstrates⠀good⠀understanding⠀of how the⠀team and⠀area⠀integrate⠀with⠀others in⠀accomplishing⠀the⠀objectives⠀of the⠀subfunction/⠀job⠀family.⠀Applies⠀analytical⠀thinking⠀and⠀knowledge⠀of data⠀analysis⠀tools and⠀methodologies.⠀Breaks⠀down⠀information⠀in a⠀systematic⠀and⠀communicable⠀manner.⠀Developed⠀communication⠀and⠀diplomacy⠀skills are⠀required⠀in order⠀to⠀exchange⠀potentially⠀complex/sensitive⠀information.⠀Moderate⠀but direct⠀impact⠀through⠀close⠀contact⠀with the⠀businesses'⠀core⠀activities.⠀Quality⠀and⠀timeliness⠀of service⠀provided⠀will⠀affect the⠀effectiveness⠀of own⠀team and⠀other⠀closely⠀related⠀teams.

Responsibilities:

• Integrates⠀a solid⠀understanding⠀of⠀industry⠀and⠀business⠀standards⠀and⠀practices⠀of loan⠀documentation⠀processes.⠀Applies⠀professional⠀judgment,⠀analytical⠀thinking⠀and⠀knowledge⠀of data⠀analysis⠀tools and⠀methodologies⠀to make⠀recommendations⠀to senior⠀management⠀to support⠀process⠀improvement.
• Deals⠀with most⠀loan⠀related⠀problems⠀independently⠀and has⠀some⠀latitude⠀to resolve⠀complex⠀issues.
• Day-to-day⠀focus is⠀on⠀resolution⠀of complex⠀loan⠀issues,⠀where⠀expertise⠀is⠀required⠀to⠀interpret⠀against⠀policies,⠀guidelines⠀or⠀processes.
• Applies⠀judgment⠀when⠀interpreting⠀data,⠀preparing⠀reports,⠀and⠀presents⠀findings⠀to⠀management.⠀Makes⠀resolution⠀recommendations⠀based on⠀identified⠀trends and⠀facts.
• Designs⠀and⠀analyzes⠀complex⠀reports⠀often⠀related,⠀but not⠀limited to⠀loan⠀documentation⠀processes⠀to satisfy⠀management⠀requirements⠀and⠀support/control⠀activities.
• Participates⠀in, and⠀supports⠀the⠀implementation⠀of,⠀projects⠀as⠀assigned,⠀applies⠀project⠀management⠀skills to⠀support⠀initiatives.
• Interprets⠀data and⠀makes⠀recommendations⠀for the⠀launch of⠀new⠀products/⠀services⠀and⠀upgraded⠀platforms⠀that loan⠀documentation/processing⠀functions.
• Demonstrates⠀an⠀understanding⠀of the⠀loan⠀documentation⠀processes⠀to⠀identify⠀policy⠀gaps and⠀formulate⠀policies⠀to support⠀the⠀streamlining⠀of related⠀work⠀processes.
• Minimizes⠀risk to⠀the bank⠀through a⠀solid⠀understanding⠀of⠀procedural⠀requirements⠀- provides⠀solutions⠀to reduce⠀errors,⠀and to⠀adhere to⠀audit and⠀control⠀policies.
• Timely⠀management,⠀escalation⠀and⠀resolution⠀of all⠀requests /⠀inquiries⠀/ issues /⠀errors⠀related to⠀loan⠀documentation.
• Applies⠀a solid⠀understanding⠀of how the⠀team and⠀area⠀integrate⠀with⠀others in⠀accomplishing⠀the goals⠀of the⠀sub-unit,⠀and the⠀wider⠀Operations⠀group⠀.
• Provides⠀informal⠀guidance⠀and/or⠀on-the-job-training⠀to new⠀team⠀members.
• Utilizes⠀advanced⠀communication,⠀interpersonal⠀and⠀diplomacy⠀skills to⠀interact⠀with⠀colleagues,⠀management⠀and⠀internal/external⠀clients,⠀in order⠀to⠀exchange⠀potentially⠀complex/sensitive⠀information⠀in a⠀concise⠀and⠀logical⠀way, while⠀being⠀sensitive⠀to⠀audience⠀diversity.
• Has⠀direct⠀interaction⠀with⠀external⠀customers⠀to⠀disseminate⠀or explain⠀information.
• Appropriately⠀assess⠀risk when⠀business⠀decisions⠀are made,⠀demonstrating⠀particular⠀consideration⠀for the⠀firm's⠀reputation⠀and⠀safeguarding⠀Citigroup,⠀its⠀clients⠀and⠀assets, by⠀driving⠀compliance⠀with⠀applicable⠀laws,⠀rules and⠀regulations,⠀adhering⠀to Policy,⠀applying⠀sound⠀ethical⠀judgment⠀regarding⠀personal⠀behavior,⠀conduct⠀and⠀business⠀practices,⠀and⠀escalating,⠀managing⠀and⠀reporting⠀control⠀issues⠀with⠀transparency.

Qualifications:

• 2-5 years⠀relevant⠀experience

Education:

• Bachelor’s/University⠀degree or⠀equivalent⠀experience

Primary Location Full Time Salary Range: