GSOC Support Operator

Posted Date 02 Jan 2024

Experience	1 Years	Salary	31USD
Job Type	Full Time	Company	Pinkerton
Job Category	Operator	Qualification	BS International Affairs
Gender	Both	Last Date	28 Feb
Vacancies	1	Remote	No
Location(s)	New Jersey , United States

Job Description

As you⠀navigate⠀through⠀these⠀uncertain⠀times,⠀know that⠀Pinkerton⠀has been a⠀stable,⠀thriving⠀corporation⠀for over⠀170 years.⠀As⠀recognized⠀leaders⠀around the⠀globe in⠀the⠀corporate⠀risk⠀management⠀industry,⠀you can⠀rest⠀assured⠀that⠀joining us⠀now means⠀moving to⠀a⠀future-looking⠀company.⠀We are⠀here⠀today,⠀will be⠀here⠀tomorrow,⠀and are a⠀thriving⠀community⠀of over⠀2,000 risk⠀management⠀professionals.

This⠀is just⠀one of the⠀several⠀exciting⠀career⠀opportunities⠀that are⠀currently⠀available.

Job⠀Summary:

The⠀Global⠀Security⠀Operations⠀Center⠀Support⠀Operator,⠀assigned⠀to a⠀specific⠀client,⠀oversees⠀the daily⠀operations⠀of the⠀Global⠀Security⠀Operations⠀Center⠀(GSOC).⠀The⠀Operator⠀will vet⠀potential⠀and/or⠀actual⠀crisis⠀response⠀activations.

Essential Functions:

Represent⠀Pinkerton's⠀core⠀values of⠀integrity,⠀vigilance,⠀and⠀excellence.
Organize⠀the daily⠀operations⠀to ensure⠀customer⠀expectations⠀are met⠀and⠀exceeded.
Determine⠀the⠀validity⠀and impact⠀of global⠀crises.
Oversee⠀various⠀records of⠀communications⠀and⠀events.

Support watch floor operations including;
- Setting⠀and⠀maintaining⠀criteria.
- Incident⠀assessment.
- Training,⠀validation,⠀and⠀escalation.

Communicate⠀requirements⠀for⠀additional⠀software,⠀hardware,⠀and/or⠀staffing⠀modifications.
Gather⠀and manage⠀information⠀and⠀intelligence⠀about⠀domestic⠀and⠀international⠀events⠀using⠀multiple⠀internal⠀and⠀external⠀resources.
Perform⠀quality⠀assurance⠀functions⠀to⠀maintain⠀the⠀integrity⠀of the⠀project.
Collaborate⠀with the⠀GSOC⠀management⠀and ensure⠀compliance⠀with⠀global⠀expectations.
All⠀other⠀duties, as⠀assigned.

Education, Experience, and Certifications:

Associate's⠀degree⠀with at⠀least one⠀year of⠀experience⠀working in⠀a GSOC⠀environment,⠀preferably⠀pertaining⠀to⠀intelligence⠀or⠀military⠀training.⠀Pinkerton⠀is an⠀inclusive⠀employer⠀who seeks⠀candidates⠀with⠀diverse⠀backgrounds,⠀experiences,⠀and⠀perspectives.

Competencies:

GSOC⠀experience.
Strong⠀analytical,⠀critical⠀thinking,⠀and⠀problem-solving⠀skills.
Strong⠀organization⠀and⠀planning⠀skills.
Able⠀to work⠀with⠀highly⠀confidential⠀information.
Excellent⠀verbal and⠀written⠀communication⠀skills.
Serve⠀as a⠀positive⠀and⠀effective⠀team⠀leader.
Able⠀to⠀interact⠀effectively⠀at all⠀levels of⠀an⠀organization⠀and across⠀diverse⠀cultures.
Results⠀orientated.
Able⠀to work in⠀a⠀fast-paced⠀environment⠀under⠀multiple⠀deadlines⠀and⠀competing⠀priorities.
Computer⠀knowledge;⠀Microsoft⠀Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

Exposure⠀to⠀sensitive⠀and⠀confidential⠀information.
Regular⠀computer⠀usage.
Occasional⠀reaching⠀and⠀lifting of⠀small⠀objects⠀and⠀operating⠀office⠀equipment.
Ability⠀to adjust⠀focus⠀between⠀close and⠀distance⠀vision.
Travel,⠀as⠀required.

Salary & Benefits Information:
Rate of pay: $31.25 / hour