Financial Aid Counselor

The counselor will be responsible for counseling students about financial aid options, application procedures, eligibility criteria, and state and federal loan/grant programs. This role also involves reviewing and processing awards, modifying them based on appeals, and participating in various student financial aid events and activities.

 You'll Do:

• Student Counseling: Provide advice to new students and parents through phone consultations and walk-in sessions, explaining available financial aid programs and educational financing options.
• Award Review & Modification: Review and process financial aid awards based on various appeals, including special circumstances, independent status, and other student needs.
• Expertise Development: Become well-versed in DePaul University's student processes, including serving as a liaison to the admissions office for traditional and non-traditional students.
• Communication: Provide clear communication about the processing and awarding of state and federal loan/grant programs and institutional programs.
• Event Participation: Represent the financial aid office at open houses, financial aid help sessions, and other recruitment events.
• Program Administration: Participate in the administration of student aid programs, managing significant dollar amounts in federal, state, and institutional funding.

 You'll Need:

• Education: Bachelor’s degree required.
• Experience: At least 1 year of experience in student financial aid administration, financial programs, or student processes is preferred.
• Knowledge: Strong understanding of federal and state financial aid regulations, policies, and procedures.
• Certifications: NASFAA credentials are a plus.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to explain complex financial aid concepts to students and families.
• Organizational Skills: Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Attention to Detail: Strong focus on accuracy in data analysis, record-keeping, and financial calculations.
• Physical Requirements: Ability to sit or stand for extended periods and view computer monitors.
• Other Requirements: Must not be delinquent or in default on a federal loan or owe an overpayment of federal grant funds.

Perks & Benefits:

• Medical, Dental & Vision: Top-tier coverage for employees and dependents.
• Retirement Plan: 10% matching contribution to retirement plan.
• Tuition Waivers: Available for employees and their dependents.
• Paid Time Off: Generous PTO, sick time, holidays, and floating holidays.
• Work Environment: A stable, inclusive, and dynamic work environment at a well-respected university.