All⠀resources,⠀and⠀logistics⠀required⠀to perform⠀services⠀and⠀maintenance⠀activities⠀on⠀customers'⠀site/property.⠀These⠀activities⠀contribute⠀to,⠀maintain,⠀repair,⠀and⠀refurbish⠀sold or⠀existing⠀products.⠀Includes⠀all types⠀of⠀maintenance⠀service⠀(preventive⠀and⠀remedial),⠀manage⠀maintenance⠀facilities⠀and field⠀services⠀engineering.⠀Impacts⠀quality of⠀own work⠀and the⠀work of⠀others on⠀the team.⠀Executes⠀standard⠀operational/technical⠀tasks⠀typically⠀subject to⠀instructions⠀and work⠀routines.⠀The Field⠀Services⠀Specialist⠀– Drives⠀will⠀provide⠀direction,⠀mentorship,⠀and⠀assistance⠀to work⠀group to⠀meet⠀assigned⠀objectives.⠀In this⠀role you⠀will work⠀within⠀defined⠀parameters⠀to make⠀decisions,⠀apply⠀concepts⠀to issues⠀of⠀moderate⠀complexity,⠀and⠀resolve⠀issues⠀through⠀immediate⠀action or⠀short-term⠀planning.

Roles and Responsibilities:

• Perform⠀on-site⠀installation⠀of systems⠀and⠀equipment⠀and⠀ongoing⠀preventive⠀maintenance,⠀repair and⠀calibration⠀after⠀installation
• Respond⠀to⠀requests⠀for⠀emergency⠀repairs⠀and⠀services⠀to⠀troublesome⠀equipment
• Provide⠀technical⠀instruction⠀and⠀assistance⠀to⠀customer⠀representatives⠀regarding⠀installation,⠀operation,⠀calibration,⠀repair and⠀maintenance⠀at⠀customer's⠀sites
• Develop⠀and⠀further⠀expand⠀technical⠀knowledge⠀and⠀expertise,⠀currently⠀recognized⠀industry⠀standards⠀for⠀engineering⠀ability
• Maintain⠀knowledge⠀of⠀applicable⠀product⠀line⠀warranties⠀and⠀accomplish⠀effective⠀warranty⠀administration
• Plan,⠀prepare⠀and/or⠀instruct⠀both⠀internal⠀and⠀external⠀training⠀programs⠀as⠀required,⠀to impart⠀and⠀perpetuate⠀field⠀engineering⠀and/or⠀product⠀knowledge⠀in area of⠀specialization
• Perform⠀administrative⠀functions;⠀such as⠀writing⠀technical⠀reports,⠀ordering⠀materials,⠀securing⠀quotations,⠀preparing⠀job status⠀reports,⠀reports to⠀customers,⠀time sheet⠀and⠀expense⠀sheets on⠀a complete⠀timely,⠀and⠀thorough⠀basis
• Maintain⠀knowledge⠀of the⠀report⠀system to⠀the extent⠀required⠀for timely⠀and⠀accurate⠀input of⠀field⠀information⠀necessary
• Maintain⠀strong⠀safety⠀mindset to⠀assure the⠀executed⠀work⠀reflects⠀the⠀technical⠀requirements⠀within GE⠀safety⠀standards
• Maintain⠀knowledge⠀to⠀troubleshoot⠀and⠀provide⠀routine⠀maintenance⠀checkout⠀for wide⠀range of⠀equipment⠀vintage
• Prepare⠀timely and⠀accurate⠀technical⠀reports⠀for⠀customer⠀records⠀and a⠀reference⠀for future⠀outages

Required Qualifications:

• Bachelor’s Degree in Electrical Engineering from an accredited university or college
• Minimum of 5 years of field engineering experience

Eligibility Requirements:

• Ability and willingness to travel approximately 75% of the time, as required
• Ability and willingness to possess and maintain a valid driver’s license
• Ability and willingness to work remotely; as required

Desired Characteristics:

• Bachelor’s Degree in Electrical Engineering
• Ability to work effectively with minimum supervision
• Strong customer service mindset
• Prior field engineering experience
• Strong organizational skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Prior experience with GE, Siemens, ABB and Allen Bradley equipment