This full-time term position will report to the Faculty Housing Office and will assist with providing day-to-day maintenance and unit turnover services to Faculty Housing, including, but not limited to apartments, condominiums and single family homes. Must be able to provide professional customer service to internal and external customers. Assists with resolving routine problems in a thorough and timely manner with a team of maintenance workers.
Essential Job Duties
- Assist⠀Operations⠀Specialists⠀with⠀turnover⠀and⠀housekeeping⠀services⠀of⠀recently⠀vacated⠀apartments,⠀condos,⠀and single⠀family⠀homes,⠀including⠀but not⠀limited⠀to:⠀maintenance,⠀light⠀cleaning⠀and⠀custodial⠀duties,⠀outfit⠀approximately⠀90⠀furnished⠀units with⠀basic⠀housewares,⠀remove⠀linens and⠀bedsheets,⠀make beds,⠀conduct⠀pre and⠀post⠀move-out⠀inspections,⠀and⠀document⠀and report⠀damages.
- Provide⠀a high⠀level of⠀customer⠀service to⠀tenants,⠀assist⠀with daily⠀questions.
- Collaboration⠀with⠀various⠀shops in⠀the⠀Facilities⠀Division⠀to achieve⠀skilled⠀trades⠀work and⠀meet⠀turnover⠀and check⠀in⠀timelines.
- Provide⠀assistance⠀with⠀maintenance⠀services⠀in⠀conjunction⠀with⠀rehabilitation,⠀renovation,⠀preventative⠀maintenance,⠀and⠀respond to⠀service/repair⠀calls.
- Respond⠀immediately⠀to⠀emergency⠀maintenance⠀requests⠀in⠀buildings⠀or other⠀areas as⠀requested.
- Assist⠀Operations⠀Specialists⠀with :⠀movement⠀of⠀furniture,⠀appliances,⠀painting,⠀carpentry,⠀plumbing,⠀installation⠀of⠀fixtures⠀and smoke⠀detectors,⠀stockroom⠀cleanliness⠀and⠀inventory⠀tracking,⠀unit⠀inspections.
- Other⠀duties as⠀assigned.
Basic Qualifications
- 2-3 years⠀of⠀relevant⠀experience.
- Must⠀have a⠀valid⠀driver's⠀license at⠀the time⠀of⠀employment⠀and be⠀able to⠀maintain⠀it⠀throughout⠀the course⠀of⠀employment.
- Ability⠀to⠀multi-task⠀and⠀prioritize⠀in a busy,⠀fast-paced,⠀dynamic⠀environment.
- Must⠀have basic⠀computer⠀skills and⠀be able to⠀perform⠀basic⠀tasks on⠀iOS⠀devices.
- Must⠀be highly⠀organized,⠀detail⠀oriented⠀and⠀proactive.
- Requires⠀good⠀problem⠀solving⠀skills.
- Awareness⠀and⠀sensitivity⠀to special⠀interest⠀groups,⠀faculty,⠀and⠀staff.
- Must⠀have⠀patience⠀and be⠀able to⠀deal with⠀people⠀under⠀stressful⠀circumstances.
- Excellent⠀written⠀and oral⠀communication⠀skills.
- Strong⠀customer⠀service⠀skills.
- Must⠀be a team⠀player and⠀willing to⠀work after⠀hours as⠀needed.
- Must⠀comprehend⠀simple⠀instructions⠀and ask⠀questions⠀to clarify⠀when⠀needed.
- Must⠀understand⠀basic math⠀and⠀measurements.
- Resolves⠀routine⠀problems⠀in a⠀thorough⠀and timely⠀manner⠀either⠀with a⠀team of⠀maintenance⠀workers or⠀unsupervised.
- Must⠀have⠀skills in⠀handiwork⠀and be⠀comfortable⠀using⠀power⠀tools.
- Must⠀be able to⠀lift up to⠀60lbs.⠀Must be⠀able to⠀use⠀ladders,⠀stand,⠀walk,⠀kneel and⠀crouch for⠀extended⠀periods of⠀time.