External Communications Specialist

Posted Date 14 Aug 2024

Experience	5 Years	Salary	75000USD - 85000USD
Job Type	Full Time	Company	Infobip Ltd
Job Category	Telecommunication	Qualification	BS Public Relations
Gender	Both	Last Date	12 Nov
Vacancies	1	Remote	No
Location(s)	New Jersey , United States

Job Description

At⠀Infobip,⠀we dream⠀BIG. We⠀value⠀creativity,⠀persistence,⠀and⠀innovation⠀–⠀passionately⠀believing⠀that⠀it’s⠀through⠀teamwork⠀that we⠀can all⠀reach⠀greater⠀heights.⠀Since⠀2006, we⠀have been⠀innovating⠀at the⠀edge of⠀technological⠀possibilities⠀and are⠀now⠀shaping⠀global⠀communications⠀of the⠀future.⠀Through⠀60+⠀offices on⠀six⠀continents,⠀Infobip’s⠀platform⠀is used by⠀almost 70%⠀of the⠀population,⠀making it⠀the⠀largest⠀network of⠀its kind⠀and the⠀only⠀full-stack⠀cloud⠀communication⠀platform⠀(CPaaS)⠀globally.⠀Join us on⠀our⠀mission to⠀create⠀life-changing⠀interactions⠀between⠀humans and⠀online⠀services⠀with new,⠀unseen⠀solutions.

About⠀the⠀Role

As⠀an⠀External⠀Communications⠀Specialist,⠀you will⠀execute on⠀Public⠀Relations⠀plans/programs⠀and help⠀write⠀engaging⠀copy for⠀our social⠀media⠀outlets.⠀The⠀mission is⠀to help⠀promote⠀Infobip’s⠀story for⠀our North⠀American⠀region –⠀to⠀understand⠀our⠀strategic⠀positioning,⠀our⠀company⠀vision,⠀and learn⠀our⠀product⠀innovations⠀and⠀produce⠀content⠀that⠀engages⠀our⠀internal⠀Bippers,⠀prospects,⠀clients,⠀the media,⠀market⠀influencers,⠀and the⠀telecommunications⠀industry.

More about what you’ll do:

Execute⠀communication⠀programs⠀that are⠀in-line⠀with⠀Infobip’s⠀company⠀goals and⠀objectives⠀–⠀ensuring⠀that key⠀messages⠀are⠀targeting⠀the⠀appropriate⠀external⠀and⠀internal⠀audiences.
Write,⠀edit,⠀coordinate,⠀and⠀produce⠀content⠀for both⠀internal⠀social⠀network⠀(Viva⠀Engage,⠀SharePoint)⠀and⠀multiple⠀external⠀social⠀media⠀outlets.
Cultivate,⠀network,⠀and⠀maintain⠀strong⠀working⠀relationships⠀with PR⠀agencies,⠀journalists,⠀thought⠀leaders,⠀and⠀industry⠀influencers.
Create⠀impactful⠀content on⠀a regular⠀basis to⠀help grow⠀Infobip’s⠀presence⠀via press⠀releases,⠀corporate⠀announcements,⠀newsletters,⠀and⠀creative⠀content.
Plan⠀and⠀execute⠀media⠀events and⠀press⠀conferences.
Communicate⠀and engage⠀with⠀local,⠀regional,⠀and⠀national⠀media on a⠀regular⠀basis.
Manage⠀media⠀inquiries⠀and⠀arrange⠀interviews,⠀press⠀statements,⠀etc.
Build⠀long-term⠀relationships⠀with⠀external⠀influencers⠀and key⠀internal⠀stakeholders.
Develops⠀monthly⠀reporting⠀for PR and⠀Social⠀Media⠀performance.

Qualifications

BS/BA in⠀Public⠀Relations,⠀Communications,⠀Marketing,⠀Business,⠀or a⠀similar⠀field.
Minimum⠀of 5 years⠀of⠀experience⠀in a⠀corporate⠀communications,⠀public⠀affairs,⠀or⠀marketing⠀role;⠀prior⠀experience⠀at a tech⠀(SaaS or⠀CPaaS)⠀company is⠀a⠀plus.
Ability⠀to execute⠀PR⠀programs⠀to a plan⠀already⠀created by⠀global⠀Marketing⠀leaders.
Solid⠀communication⠀skills –⠀both⠀verbal and⠀written.
Strong⠀project⠀management⠀skills and⠀meeting⠀strict⠀deadlines⠀are⠀critical⠀to this⠀role.
Ability⠀to build⠀and⠀maintain⠀relationships⠀as well as⠀collaborate⠀with both⠀internal⠀teams and⠀external⠀agencies⠀and⠀vendors⠀who work⠀with⠀us.
Experience⠀with⠀reporting⠀dashboards⠀(MuckRack)⠀and⠀general⠀understanding⠀of PR⠀metrics.⠀Knowledge⠀of Tier⠀1-3⠀outlets,⠀Share of⠀Voice,⠀Media⠀Mentions,⠀and other⠀common PR⠀KPIs are⠀important⠀to have in⠀this⠀role.
Ability⠀to⠀interpret⠀data,⠀create⠀insights,⠀and⠀translate⠀it into⠀applicable⠀changes.
Well-versed⠀in writing⠀engaging⠀social⠀copy /⠀performance⠀copywriting⠀a plus⠀(e.g.,⠀Facebook,⠀Instagram,⠀LinkedIn).
Ability⠀to work⠀effectively⠀with a⠀creative,⠀global⠀workforce⠀and within⠀a virtual⠀team.
Thrives⠀in a⠀collaborative,⠀fast-paced,⠀dynamic⠀environment⠀where⠀individual⠀initiative⠀is⠀critical.
Nimble,⠀adaptable,⠀flexible⠀with a⠀willingness⠀to step up⠀to the⠀challenge⠀with a⠀creative,⠀innovative⠀and growth⠀mindset.

Additional information

Learn as⠀you grow⠀–⠀Starting⠀from an⠀onboarding⠀program to⠀internal⠀education,⠀educational⠀resources,⠀e-learning,⠀to⠀external⠀training -⠀we invest⠀heavily in⠀employee⠀learning⠀and⠀development.
Awesome⠀clients⠀– We⠀serve and⠀partner⠀with a⠀majority⠀of leading⠀mobile⠀operators,⠀OTTs,⠀brands,⠀banks,⠀social⠀networks,⠀aggregators⠀and⠀countless⠀more.
Great⠀environment⠀– Team⠀spirit,⠀passion,⠀creativity,⠀persistence,⠀and⠀collaboration⠀are the⠀drivers of⠀our⠀company.
Connect⠀globally⠀– Work⠀with⠀Bippers,⠀teams, and⠀partners⠀from all⠀over the⠀world. We⠀put the⠀“global”⠀in⠀globalization.
Opportunity⠀Knocks.⠀Often. –⠀Being a⠀part of a⠀growing⠀company in⠀a growing⠀industry,⠀we⠀challenge⠀you to⠀grow!⠀Whether⠀it’s⠀horizontal,⠀vertical,⠀or⠀angular,⠀we want to⠀support⠀the path⠀that you⠀want to⠀carve.
Never⠀a dull⠀moment –⠀We work⠀with⠀powerful⠀companies⠀with great⠀impact⠀which⠀pushes us⠀to work on⠀the⠀highest⠀possible⠀level.⠀Work on⠀uncharted⠀challenges⠀and push⠀boundaries⠀daily.
Pay⠀& Perks⠀–⠀Medical,⠀Dental,⠀and Vision⠀insurance;⠀Basic Life⠀insurance;⠀401(k)⠀plan⠀participation⠀with⠀company⠀match;⠀Short-Term⠀and⠀Long-Term⠀Disability⠀insurance;⠀Wellness⠀plan of up⠀to⠀$500/year⠀(pro-rated⠀based on⠀hire⠀date);⠀Accrual of⠀up to⠀twenty-three⠀(23)⠀vacation⠀days per⠀year;⠀Accrual of⠀up to nine⠀(9) sick⠀days per⠀year, plus⠀carryover⠀of up to⠀nine (9)⠀sick days⠀annually;⠀Additional⠀leave time⠀for⠀marriage,⠀relocation,⠀bereavement,⠀and other⠀major life⠀events;⠀Twelve⠀(12) weeks⠀of paid⠀parental⠀leave;⠀Participation⠀in share⠀ownership⠀plan;⠀Fourteen⠀(14) paid⠀holidays⠀annually.
Salary⠀Range –⠀Base⠀salary of⠀$75,000-$85,000⠀annually⠀with⠀eligibility⠀for an⠀annual⠀bonus at⠀Infobip’s⠀sole⠀discretion.⠀The salary⠀of the⠀finalist⠀selected⠀for this⠀role will⠀be based⠀on a⠀variety of⠀factors,⠀including⠀but not⠀limited to⠀internal⠀equity,⠀job-related⠀knowledge,⠀experience,⠀education,⠀and⠀skillset.