Enrollment Account Assistant

Posted Date 18 Nov 2024



Experience Icon Experience 2 Years Salary Salary 53500USD
Job Type Icon Job Type Full Time Company Company TriWest Healthcare Alliance
Job Category Icon Job Category Accounting Qualification Icon Qualification BS Accounting / Finance / Computer Operator
Gender IconGender Both Date Last Date 16 Feb
Vacancies IconVacancies 2 Remote IconRemote No
Location Location(s) Phoenix , United States

Description Job Description


The Enrollment Accounting Specialist is responsible for processing enrollment fee receipts, addressing customer fee issues, and supporting the Enrollment Accounting Supervisor.

Education & Experience

Required:

  • High School Diploma or GED.
  • U.S. Citizenship.
  • Ability to obtain a favorable interim and final Department of Defense (DoD) background investigation.
  • Minimum of 2 years of accounting office experience, including high-volume payment processing, account reconciliations, refund processing, and payment account creation.
  • Proven progression of duties in entry-level or higher accounting roles.

Preferred:

  • Associate Degree in Accounting.
  • Experience with TRICARE or health plan accounting.

Key Responsibilities

  • Open and sort mail from Enrollment Accounting post office boxes, ensuring timely distribution to appropriate teams.
  • Batch, input, balance, and reconcile enrollment fees for checks and credit cards.
  • Maintain accurate payment documentation.
  • Reconcile electronic payment system transactions.
  • Research and manage monthly payment setups.
  • Process payment adjustments and inquiries as needed.
  • Perform additional assigned duties.
  • Ensure regular and reliable attendance.

Core Competencies

  • Commitment to Task: Adheres to policies and procedures with strong motivation.
  • Communication Skills: Adapts to diverse styles and collaborates effectively.
  • Independent Thinking: Demonstrates initiative and resourcefulness to achieve results.
  • Information Management: Manages complex information and communicates clearly.
  • Time Management: Prioritizes effectively in high-volume, deadline-driven environments.
  • Team Collaboration: Encourages group commitment and positive influence.
  • Technical Skills: Proficient in 10-key data entry, Microsoft Word, and Excel.

Working Conditions

  • Standard office environment with occasional non-regular hours and overtime as needed.
  • Minimal travel requirements.

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