Enrollment Account Assistant

The Enrollment Accounting Specialist is responsible for processing enrollment fee receipts, addressing customer fee issues, and supporting the Enrollment Accounting Supervisor.

Education & Experience

Required:

• High School Diploma or GED.
• U.S. Citizenship.
• Ability to obtain a favorable interim and final Department of Defense (DoD) background investigation.
• Minimum of 2 years of accounting office experience, including high-volume payment processing, account reconciliations, refund processing, and payment account creation.
• Proven progression of duties in entry-level or higher accounting roles.

Preferred:

• Associate Degree in Accounting.
• Experience with TRICARE or health plan accounting.

Key Responsibilities

• Open and sort mail from Enrollment Accounting post office boxes, ensuring timely distribution to appropriate teams.
• Batch, input, balance, and reconcile enrollment fees for checks and credit cards.
• Maintain accurate payment documentation.
• Reconcile electronic payment system transactions.
• Research and manage monthly payment setups.
• Process payment adjustments and inquiries as needed.
• Perform additional assigned duties.
• Ensure regular and reliable attendance.

Core Competencies

• Commitment to Task: Adheres to policies and procedures with strong motivation.
• Communication Skills: Adapts to diverse styles and collaborates effectively.
• Independent Thinking: Demonstrates initiative and resourcefulness to achieve results.
• Information Management: Manages complex information and communicates clearly.
• Time Management: Prioritizes effectively in high-volume, deadline-driven environments.
• Team Collaboration: Encourages group commitment and positive influence.
• Technical Skills: Proficient in 10-key data entry, Microsoft Word, and Excel.

Working Conditions

• Standard office environment with occasional non-regular hours and overtime as needed.
• Minimal travel requirements.