Employee Relations Specialist

Reporting⠀to a Human⠀Resources⠀Business⠀Partner,⠀the HR⠀Generalist⠀performs a⠀variety of⠀Human⠀Resources⠀activities⠀for⠀American⠀Career⠀College,⠀West Coast⠀University,⠀Shared⠀Services⠀and/or⠀Administration⠀in a⠀multi-faceted,⠀multi-location⠀academic⠀setting.⠀Advises⠀supervisors/managers⠀of various⠀state and⠀federal⠀regulations;⠀provides⠀employee⠀relations⠀support to⠀associates⠀in an⠀effort to⠀resolve⠀workplace⠀issues.⠀Mediates⠀differences⠀between⠀associates⠀and⠀supervisors⠀in support⠀of a⠀collaborative⠀and⠀inclusive⠀work⠀environment.⠀Conducts⠀internal⠀investigations⠀working⠀with legal⠀counsel⠀and⠀relevant⠀subject⠀matter⠀experts.⠀Promotes⠀direct⠀communication⠀and⠀positive⠀rapport⠀among⠀associates,⠀supervisors⠀and senior⠀management.⠀Takes an⠀active⠀role in⠀performance⠀management⠀and use of⠀corrective⠀actions to⠀address⠀job⠀performance⠀and other⠀behavioral⠀issues.⠀Answers⠀questions⠀from⠀associates⠀in all⠀areas of⠀Human⠀Resources⠀and⠀directs⠀them as⠀appropriate.

ESSENTIAL⠀FUNCTIONS⠀AND⠀RESPONSIBILITIES:⠀(Every⠀effort has⠀been made⠀to⠀identify⠀the⠀essential⠀functions⠀of this⠀position.⠀However,⠀it in no⠀way states⠀or implies⠀that these⠀are the⠀only⠀duties you⠀will be⠀required⠀to⠀perform.⠀The⠀omission⠀of⠀specific⠀statements⠀of duties⠀does not⠀exclude⠀them from⠀the⠀position⠀if the⠀work is⠀similar,⠀related,⠀or is an⠀essential⠀function⠀of the⠀position.)

• Meets with⠀associates⠀to hear⠀concerns,⠀answer⠀questions⠀to⠀promote/educate⠀them on⠀organizational⠀policies⠀and⠀procedures..⠀Encourages⠀problem⠀resolution⠀through⠀the⠀appropriate⠀chain of⠀command⠀making⠀considerations⠀for⠀matters of⠀a⠀sensitive⠀nature.⠀Mediates⠀differences⠀between⠀associates⠀and⠀supervisors.
• Serves⠀as a⠀resource⠀for⠀associates⠀and⠀management⠀at⠀American⠀Career⠀College,⠀West Coast⠀University,⠀Shared⠀Services,⠀and⠀Administration⠀on issues⠀where the⠀company’s⠀interests⠀may be at⠀risk.⠀Coordinates⠀with⠀managers⠀to assure⠀adherence⠀to⠀policies⠀and⠀procedures⠀for⠀initiating⠀disciplinary⠀processes.⠀Consults⠀with key⠀stakeholders⠀and legal⠀counsel to⠀mitigate⠀risk to⠀the⠀company.
• Applies⠀knowledge⠀of company⠀policies⠀and⠀procedures,⠀state and⠀federal⠀regulations⠀when⠀dealing⠀with a⠀wide⠀variety of⠀employment⠀situations⠀and⠀maintains⠀consistency⠀and⠀fairness⠀at all⠀times.⠀Consults⠀with⠀subject⠀matter⠀experts as⠀necessary.
• Conducts⠀internal⠀investigations⠀and⠀produces⠀findings⠀and report⠀at⠀conclusion⠀of⠀investigation.
• Helps⠀to⠀administer⠀leaves of⠀absence⠀claims⠀from⠀associates
• Researches⠀and drafts⠀legal⠀responses⠀to⠀requests⠀from⠀external⠀legal⠀correspondence,⠀lawsuits,⠀and⠀complaints⠀filed with⠀local,⠀state and⠀federal⠀agencies.
• Works⠀closely⠀with⠀management⠀on⠀associate⠀counseling⠀and⠀advises⠀management⠀on⠀appropriate⠀corrective⠀action.⠀Participates⠀in⠀separation⠀meetings.⠀Prepares⠀separation⠀agreements⠀as⠀needed.
• Stays⠀current on⠀changes to⠀state and⠀federal⠀rules and⠀regulations⠀regarding⠀employment⠀laws, and⠀employee⠀relations.⠀Administers⠀human⠀resources⠀policy and⠀procedures.⠀Researches⠀and⠀recommends⠀when⠀changes⠀are⠀warranted.
• May⠀conducts⠀associate⠀surveys⠀and exit⠀interviews⠀to⠀identify⠀organizational⠀strengths,⠀as well as⠀areas for⠀improvements.
• Analyzes⠀data on⠀associate⠀turnover⠀and⠀satisfaction⠀for any⠀trends/patterns/high⠀risk⠀areas,⠀informs⠀human⠀resources⠀management⠀on⠀relevant⠀issues and⠀recommends⠀strategies/corrective⠀action in⠀order to⠀enhance⠀associate⠀relations.
• Takes⠀a role in⠀associate⠀performance⠀interventions⠀utilizing⠀performance⠀management⠀tools⠀(i.e.,⠀development⠀courses⠀for⠀performance⠀improvement).⠀Reviews⠀the⠀process⠀and⠀documentation⠀used to⠀evaluate,⠀enhance⠀job⠀performance⠀and to⠀correct⠀unacceptable⠀workplace⠀behaviors.
• Reviews⠀documents⠀used to⠀evaluate,⠀correct⠀and⠀enhance⠀job⠀performance⠀and other⠀workplace⠀behaviors⠀in order⠀to assure⠀overall⠀fairness,⠀consistency⠀and⠀compliance.
• Administers⠀effective⠀and⠀appropriate⠀compliance⠀with Equal⠀Employment⠀Opportunity⠀Commission⠀(EEOC).⠀Recommends⠀areas to⠀develop⠀and/or⠀change.⠀Educates⠀managers/supervisor⠀on EEOC⠀compliance,⠀including⠀employment⠀practices⠀and⠀associate⠀development.
• May⠀conduct⠀training⠀sessions⠀with⠀management⠀and/or⠀associates⠀on areas⠀identified⠀for⠀performance⠀improvement⠀in⠀accordance⠀with human⠀resource⠀strategic⠀plan.⠀Works⠀closely⠀with⠀subject⠀matter⠀experts on⠀developing/implementing⠀specific⠀associate⠀performance⠀improvement⠀plans.
• Conducts⠀job⠀responsibilities⠀in⠀accordance⠀with the⠀standards⠀set out in⠀the⠀Company’s⠀Code of⠀Ethical⠀Conduct,⠀Compliance⠀Agreement,⠀Sexual⠀Harassment⠀Policy or⠀any of its⠀policies⠀and⠀procedures,⠀applicable⠀federal⠀and states⠀laws, and⠀applicable⠀professional⠀standards.
• Maintains⠀regular⠀and timely⠀attendance,⠀reports to⠀work as⠀scheduled⠀and⠀assures⠀time⠀worked⠀and/or⠀time-off⠀is⠀recorded⠀properly.
• Maintains⠀established⠀department⠀policies,⠀procedures⠀and⠀attends⠀in-services⠀and other⠀required⠀meetings.
• Maintains⠀confidentiality⠀of all⠀student,⠀associate,⠀and/or⠀company⠀information⠀as⠀required.
• Exercises⠀care,⠀proper use⠀and⠀maintenance⠀of⠀department⠀equipment⠀and⠀supplies⠀and⠀identifies⠀unsafe⠀conditions⠀and makes⠀appropriate⠀adjustments.
• Maintains⠀order,⠀cleanliness⠀and safety⠀at⠀work.
• May⠀perform⠀other⠀duties as⠀assigned.

EDUCATION:

• Bachelor’s⠀degree in⠀related⠀field⠀(Business⠀Administration⠀or Human⠀Resources⠀Management)⠀or⠀equivalent⠀experience⠀required.

KNOWLEDGE/EXPERIENCE:

• Minimum⠀two years⠀employee⠀relations⠀experience.
• Experience⠀in⠀fast-paced,⠀high⠀volume⠀environment
• Knowledge⠀of⠀principles⠀and⠀practices⠀of human⠀resources⠀including⠀internal⠀investigations.
• Strong⠀working⠀knowledge⠀of state⠀and⠀federal⠀laws⠀related to⠀Human⠀Resources⠀functions,⠀plus⠀separation,⠀employee⠀relations⠀and⠀investigative⠀procedures⠀with⠀special⠀focus on⠀California⠀law.
• Must⠀be⠀experienced⠀in data⠀analytics⠀and⠀research⠀techniques⠀to supply⠀the most⠀accurate⠀information,⠀reports⠀and⠀recommendations.
• Experience⠀with MS⠀Office.
• Knowledge⠀of state⠀and⠀federal⠀governmental⠀regulatory⠀standards⠀related to⠀employment⠀law.