Employee Relations Specialist

Posted Date 08 Dec 2023



Experience Icon Experience 2 Years Salary Salary 66126USD - 95893USD
Job Type Icon Job Type Full Time Company Company West Coast University
Job Category Icon Job Category Human Resource Management Qualification Icon Qualification BS Business Administration
Gender IconGender Both Date Last Date 06 Feb
Vacancies IconVacancies 1 Remote IconRemote No
Location Location(s) California , United States

Description Job Description


Reporting⠀to a Human⠀Resources⠀Business⠀Partner,⠀the HR⠀Generalist⠀performs a⠀variety of⠀Human⠀Resources⠀activities⠀for⠀American⠀Career⠀College,⠀West Coast⠀University,⠀Shared⠀Services⠀and/or⠀Administration⠀in a⠀multi-faceted,⠀multi-location⠀academic⠀setting.⠀Advises⠀supervisors/managers⠀of various⠀state and⠀federal⠀regulations;⠀provides⠀employee⠀relations⠀support to⠀associates⠀in an⠀effort to⠀resolve⠀workplace⠀issues.⠀Mediates⠀differences⠀between⠀associates⠀and⠀supervisors⠀in support⠀of a⠀collaborative⠀and⠀inclusive⠀work⠀environment.⠀Conducts⠀internal⠀investigations⠀working⠀with legal⠀counsel⠀and⠀relevant⠀subject⠀matter⠀experts.⠀Promotes⠀direct⠀communication⠀and⠀positive⠀rapport⠀among⠀associates,⠀supervisors⠀and senior⠀management.⠀Takes an⠀active⠀role in⠀performance⠀management⠀and use of⠀corrective⠀actions to⠀address⠀job⠀performance⠀and other⠀behavioral⠀issues.⠀Answers⠀questions⠀from⠀associates⠀in all⠀areas of⠀Human⠀Resources⠀and⠀directs⠀them as⠀appropriate.

ESSENTIAL⠀FUNCTIONS⠀AND⠀RESPONSIBILITIES:⠀(Every⠀effort has⠀been made⠀to⠀identify⠀the⠀essential⠀functions⠀of this⠀position.⠀However,⠀it in no⠀way states⠀or implies⠀that these⠀are the⠀only⠀duties you⠀will be⠀required⠀to⠀perform.⠀The⠀omission⠀of⠀specific⠀statements⠀of duties⠀does not⠀exclude⠀them from⠀the⠀position⠀if the⠀work is⠀similar,⠀related,⠀or is an⠀essential⠀function⠀of the⠀position.)

  • Meets with⠀associates⠀to hear⠀concerns,⠀answer⠀questions⠀to⠀promote/educate⠀them on⠀organizational⠀policies⠀and⠀procedures..⠀Encourages⠀problem⠀resolution⠀through⠀the⠀appropriate⠀chain of⠀command⠀making⠀considerations⠀for⠀matters of⠀a⠀sensitive⠀nature.⠀Mediates⠀differences⠀between⠀associates⠀and⠀supervisors.
  • Serves⠀as a⠀resource⠀for⠀associates⠀and⠀management⠀at⠀American⠀Career⠀College,⠀West Coast⠀University,⠀Shared⠀Services,⠀and⠀Administration⠀on issues⠀where the⠀company’s⠀interests⠀may be at⠀risk.⠀Coordinates⠀with⠀managers⠀to assure⠀adherence⠀to⠀policies⠀and⠀procedures⠀for⠀initiating⠀disciplinary⠀processes.⠀Consults⠀with key⠀stakeholders⠀and legal⠀counsel to⠀mitigate⠀risk to⠀the⠀company.
  • Applies⠀knowledge⠀of company⠀policies⠀and⠀procedures,⠀state and⠀federal⠀regulations⠀when⠀dealing⠀with a⠀wide⠀variety of⠀employment⠀situations⠀and⠀maintains⠀consistency⠀and⠀fairness⠀at all⠀times.⠀Consults⠀with⠀subject⠀matter⠀experts as⠀necessary.
  • Conducts⠀internal⠀investigations⠀and⠀produces⠀findings⠀and report⠀at⠀conclusion⠀of⠀investigation.
  • Helps⠀to⠀administer⠀leaves of⠀absence⠀claims⠀from⠀associates
  • Researches⠀and drafts⠀legal⠀responses⠀to⠀requests⠀from⠀external⠀legal⠀correspondence,⠀lawsuits,⠀and⠀complaints⠀filed with⠀local,⠀state and⠀federal⠀agencies.
  • Works⠀closely⠀with⠀management⠀on⠀associate⠀counseling⠀and⠀advises⠀management⠀on⠀appropriate⠀corrective⠀action.⠀Participates⠀in⠀separation⠀meetings.⠀Prepares⠀separation⠀agreements⠀as⠀needed.
  • Stays⠀current on⠀changes to⠀state and⠀federal⠀rules and⠀regulations⠀regarding⠀employment⠀laws, and⠀employee⠀relations.⠀Administers⠀human⠀resources⠀policy and⠀procedures.⠀Researches⠀and⠀recommends⠀when⠀changes⠀are⠀warranted.
  • May⠀conducts⠀associate⠀surveys⠀and exit⠀interviews⠀to⠀identify⠀organizational⠀strengths,⠀as well as⠀areas for⠀improvements.
  • Analyzes⠀data on⠀associate⠀turnover⠀and⠀satisfaction⠀for any⠀trends/patterns/high⠀risk⠀areas,⠀informs⠀human⠀resources⠀management⠀on⠀relevant⠀issues and⠀recommends⠀strategies/corrective⠀action in⠀order to⠀enhance⠀associate⠀relations.
  • Takes⠀a role in⠀associate⠀performance⠀interventions⠀utilizing⠀performance⠀management⠀tools⠀(i.e.,⠀development⠀courses⠀for⠀performance⠀improvement).⠀Reviews⠀the⠀process⠀and⠀documentation⠀used to⠀evaluate,⠀enhance⠀job⠀performance⠀and to⠀correct⠀unacceptable⠀workplace⠀behaviors.
  • Reviews⠀documents⠀used to⠀evaluate,⠀correct⠀and⠀enhance⠀job⠀performance⠀and other⠀workplace⠀behaviors⠀in order⠀to assure⠀overall⠀fairness,⠀consistency⠀and⠀compliance.
  • Administers⠀effective⠀and⠀appropriate⠀compliance⠀with Equal⠀Employment⠀Opportunity⠀Commission⠀(EEOC).⠀Recommends⠀areas to⠀develop⠀and/or⠀change.⠀Educates⠀managers/supervisor⠀on EEOC⠀compliance,⠀including⠀employment⠀practices⠀and⠀associate⠀development.
  • May⠀conduct⠀training⠀sessions⠀with⠀management⠀and/or⠀associates⠀on areas⠀identified⠀for⠀performance⠀improvement⠀in⠀accordance⠀with human⠀resource⠀strategic⠀plan.⠀Works⠀closely⠀with⠀subject⠀matter⠀experts on⠀developing/implementing⠀specific⠀associate⠀performance⠀improvement⠀plans.
  • Conducts⠀job⠀responsibilities⠀in⠀accordance⠀with the⠀standards⠀set out in⠀the⠀Company’s⠀Code of⠀Ethical⠀Conduct,⠀Compliance⠀Agreement,⠀Sexual⠀Harassment⠀Policy or⠀any of its⠀policies⠀and⠀procedures,⠀applicable⠀federal⠀and states⠀laws, and⠀applicable⠀professional⠀standards.
  • Maintains⠀regular⠀and timely⠀attendance,⠀reports to⠀work as⠀scheduled⠀and⠀assures⠀time⠀worked⠀and/or⠀time-off⠀is⠀recorded⠀properly.
  • Maintains⠀established⠀department⠀policies,⠀procedures⠀and⠀attends⠀in-services⠀and other⠀required⠀meetings.
  • Maintains⠀confidentiality⠀of all⠀student,⠀associate,⠀and/or⠀company⠀information⠀as⠀required.
  • Exercises⠀care,⠀proper use⠀and⠀maintenance⠀of⠀department⠀equipment⠀and⠀supplies⠀and⠀identifies⠀unsafe⠀conditions⠀and makes⠀appropriate⠀adjustments.
  • Maintains⠀order,⠀cleanliness⠀and safety⠀at⠀work.
  • May⠀perform⠀other⠀duties as⠀assigned.

EDUCATION:

  • Bachelor’s⠀degree in⠀related⠀field⠀(Business⠀Administration⠀or Human⠀Resources⠀Management)⠀or⠀equivalent⠀experience⠀required.

KNOWLEDGE/EXPERIENCE:

  • Minimum⠀two years⠀employee⠀relations⠀experience.
  • Experience⠀in⠀fast-paced,⠀high⠀volume⠀environment
  • Knowledge⠀of⠀principles⠀and⠀practices⠀of human⠀resources⠀including⠀internal⠀investigations.
  • Strong⠀working⠀knowledge⠀of state⠀and⠀federal⠀laws⠀related to⠀Human⠀Resources⠀functions,⠀plus⠀separation,⠀employee⠀relations⠀and⠀investigative⠀procedures⠀with⠀special⠀focus on⠀California⠀law.
  • Must⠀be⠀experienced⠀in data⠀analytics⠀and⠀research⠀techniques⠀to supply⠀the most⠀accurate⠀information,⠀reports⠀and⠀recommendations.
  • Experience⠀with MS⠀Office.
  • Knowledge⠀of state⠀and⠀federal⠀governmental⠀regulatory⠀standards⠀related to⠀employment⠀law.


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