The⠀Employee⠀Relations⠀Associate⠀Analyst is⠀an⠀entry-level⠀position⠀responsible⠀for⠀providing⠀case⠀management⠀support⠀through⠀all phases⠀of⠀Employee⠀Relations⠀investigations,⠀under the⠀supervision⠀of an⠀Employee⠀Relations⠀Lead and⠀in⠀coordination⠀with the⠀Employee⠀Relations⠀team.
Responsibilities:
- Responsible⠀for⠀entering⠀new cases⠀and⠀updating⠀status on⠀existing⠀cases⠀related to⠀each⠀investigation/matter⠀into the⠀Employee⠀Relations⠀case⠀management⠀database,⠀IE:⠀ServiceNow,⠀CMS
- Assists⠀in the⠀preparation⠀of⠀investigation⠀plans
- Gathers⠀and⠀analyzes⠀data,⠀which may⠀include⠀emails,⠀compensation,⠀performance⠀management,⠀diversity,⠀and⠀staffing⠀information,⠀relevant⠀to an⠀investigation
- Participates⠀in and⠀takes⠀notes⠀during⠀investigative⠀interviews⠀with⠀employees
- Assists⠀with final⠀investigative⠀report⠀writing
- Works⠀closely⠀with and⠀assists⠀Employee⠀Relations⠀team⠀members⠀responsible⠀for⠀reporting⠀on⠀portfolio⠀of⠀work
- May⠀participate⠀in project⠀work as⠀needed
Qualifications:
- 2-5 years⠀relevant⠀experience
- Experience⠀in⠀investigation⠀support or⠀related⠀work
- Proven⠀work ethic⠀and⠀ability to⠀self-start
- Exceptional⠀organizational⠀skills
- Ability⠀to analyze⠀and draw⠀conclusions⠀from⠀data
- Ability⠀to⠀multi-task⠀and⠀prioritize⠀assignments⠀with⠀strong⠀attention⠀to⠀detail
- Ability⠀to work⠀independently⠀and in a⠀team⠀environment
- Strong⠀written⠀and verbal⠀communication⠀skills
- Sound⠀judgment⠀and⠀discretion⠀with⠀respect to⠀handling⠀sensitive/highly⠀confidential⠀information
- Word,⠀Excel,⠀PowerPoint⠀and data⠀base entry⠀skills a⠀must
Education:
- Bachelor's/University⠀degree or⠀equivalent⠀experience
Primary Location Full Time Salary Range:
$56,020.00⠀-⠀$78,180.00
In⠀addition⠀to salary,⠀Citi’s⠀offerings⠀may also⠀include,⠀for⠀eligible⠀employees,⠀discretionary⠀and⠀formulaic⠀incentive⠀and⠀retention⠀awards.⠀Citi⠀offers⠀competitive⠀employee⠀benefits,⠀including:⠀medical,⠀dental &⠀vision⠀coverage;⠀401(k);⠀life,⠀accident,⠀and⠀disability⠀insurance;⠀and⠀wellness⠀programs.⠀Citi also⠀offers⠀paid time⠀off⠀packages,⠀including⠀planned⠀time off⠀(vacation),⠀unplanned⠀time off⠀(sick⠀leave),⠀and paid⠀holidays.⠀For⠀additional⠀information⠀regarding⠀Citi⠀employee⠀benefits,⠀please⠀visit⠀citibenefits.com.⠀Available⠀offerings⠀may vary⠀by⠀jurisdiction,⠀job level,⠀and date⠀of⠀hire.
Citi⠀is an⠀equal⠀opportunity⠀and⠀affirmative⠀action⠀employer.
Qualified⠀applicants⠀will⠀receive⠀consideration⠀without⠀regard to⠀their⠀race,⠀color,⠀religion,⠀sex,⠀sexual⠀orientation,⠀gender⠀identity,⠀national⠀origin,⠀disability,⠀or status⠀as a⠀protected⠀veteran.
Citigroup⠀Inc. and⠀its⠀subsidiaries⠀("Citi”)⠀invite all⠀qualified⠀interested⠀applicants⠀to apply⠀for career⠀opportunities.⠀If you are⠀a person⠀with a⠀disability⠀and need a⠀reasonable⠀accommodation⠀to use our⠀search⠀tools⠀and/or⠀apply for⠀a career⠀opportunity⠀review⠀Accessibility⠀at Citi.