Director of Quality and Training

Posted Date 16 Apr 2024

Experience	5 Years	Salary	110000USD
Job Type	Full Time	Company	Aman Group Sarl
Job Category	Director	Qualification	BS Management
Gender	Both	Last Date	15 Jul
Vacancies	1	Remote	No
Location(s)	New York , United States

Job Description

At Aman we⠀are on a⠀mission to⠀create the⠀world’s⠀ultimate⠀luxury⠀lifestyle⠀brand;⠀hotels,⠀resorts,⠀experiences⠀and⠀products⠀which⠀transform⠀our⠀guests’⠀perspectives⠀and daily⠀lives. To⠀achieve⠀our⠀ambitions,⠀we⠀capitalise⠀on our⠀unique⠀combination⠀of⠀world-class⠀and⠀diverse⠀talent,⠀unmatched⠀design,⠀and access⠀to⠀locations,⠀cultures⠀and⠀experiences⠀few are⠀privy to.⠀We live by⠀the⠀‘Aman⠀way of⠀life’⠀– a⠀mindset⠀shared by⠀our guests⠀and⠀employees⠀which⠀creates a⠀lifelong⠀sense of⠀belonging⠀driven by⠀our values⠀of:

Invest⠀in⠀individuality⠀–⠀fostering⠀an⠀environment⠀where each⠀person can⠀push⠀boundaries,⠀take risks⠀and⠀challenge⠀norms.

Nurture⠀pathfinder⠀spirit –⠀exploring⠀experiences,⠀opportunities⠀and⠀locations⠀which⠀transform⠀into new⠀exciting⠀ventures.

Act⠀like⠀owners –⠀taking the⠀charge,⠀leading by⠀example⠀and an⠀immense⠀sense of⠀pride in⠀their⠀work.

Celebrate⠀communities⠀–⠀ensuring⠀that every⠀member of⠀our⠀community⠀is looked⠀after and⠀nurtured⠀in a⠀compassionate,⠀respectful⠀and⠀collaborative⠀manner.

POSITION⠀OVERVIEW

The⠀Director⠀of Quality⠀and⠀Training⠀will⠀provide⠀support⠀and⠀service to⠀the⠀development⠀of Aman⠀Staff in⠀accordance⠀with⠀Aman’s⠀Core⠀Ambitions,⠀Purpose,⠀Brand⠀Pillars,⠀Values,⠀Competencies⠀and⠀Spirit.

This⠀position⠀has an⠀annual⠀compensation⠀rate of⠀$110,000.

RESPONSIBILITIES

Departmental⠀Training
Off-Job/Classroom⠀Training⠀Programs⠀including⠀Employee⠀Orientation
Managing⠀L&D⠀Process⠀for the⠀Hotel
Willing⠀to travel⠀for⠀trainings⠀domestically⠀within the⠀United⠀States
L&D⠀Administration⠀and⠀Resource⠀Management
Planning,⠀implementing⠀and⠀reviewing⠀learning⠀and⠀development⠀for the⠀hotel and⠀individual⠀departments
Support⠀individual⠀and team⠀development,⠀career⠀development,⠀and⠀training⠀and⠀experience-based⠀learning
Interact⠀with hotel⠀leaders⠀responsible⠀for people⠀development⠀on a daily⠀basis to⠀provide⠀support to⠀operational⠀departments
Partner⠀with⠀department⠀to deliver⠀training⠀programs⠀and other⠀organizational⠀and⠀leadership⠀development⠀interventions
Monitor⠀and⠀conduct⠀learning⠀and⠀development⠀reviews⠀with each⠀department
Prepare⠀annual⠀training⠀plans and⠀training⠀calendars⠀for the⠀hotel
Creating⠀overall⠀hotel L&D⠀strategic⠀plan and⠀supporting⠀department⠀heads in⠀creating⠀the⠀department⠀strategic⠀plans
Supporting⠀the⠀Managing⠀Performance⠀&⠀Development⠀process⠀for all⠀colleagues
Maintenance⠀of⠀attendance⠀and⠀compliance⠀records⠀and other⠀documentation⠀related to⠀the⠀Learning &⠀Development⠀efforts
Development⠀of annual⠀learning &⠀development⠀plan and⠀calendar
Assisting⠀with⠀succession⠀planning⠀for all⠀colleagues
Assisting⠀with other⠀Human⠀Resources⠀functions⠀as needed

QUALIFICATIONS

A minimum⠀5 years in⠀L&D⠀training⠀experience,⠀preferably⠀within the⠀Luxury⠀hospitality⠀environment
Excellent⠀communication⠀skills⠀both⠀written/verbal⠀with⠀English⠀writing⠀skills to⠀develop⠀written⠀correspondence⠀and⠀training⠀materials
Strong⠀Computer⠀literacy⠀to include⠀Microsoft⠀Office⠀Suite and⠀Internet,⠀Canva and⠀performance⠀review⠀programs
Ability⠀to work on⠀their own⠀or within⠀a team⠀function
Able⠀to present⠀themselves⠀with an⠀uplifting,⠀positive,⠀personality⠀as well as⠀presenting⠀a high⠀degree of⠀confidentially
Excellent⠀communication⠀and⠀presentation⠀skills
Exceptional⠀presentation⠀and⠀grooming