Human Resource Consulting Operations

Responsible⠀for⠀shaping⠀talent⠀strategies⠀to address⠀business⠀priorities⠀and⠀operationalize⠀objectives.⠀The role⠀will also⠀be⠀responsible⠀for⠀delivering⠀world-class⠀people⠀operations⠀services⠀that are⠀cost-optimized,⠀effective,⠀and⠀scalable.⠀The role⠀requires⠀deep⠀expertise⠀in HR⠀strategy,⠀operating⠀model⠀support,⠀and⠀service⠀delivery,⠀as well as⠀highly⠀developed⠀stakeholder⠀engagement⠀skills to⠀drive⠀meaningful⠀change⠀across a⠀complex,⠀matrix⠀organization.⠀This⠀leadership⠀position⠀has⠀functional⠀responsibility⠀to lead⠀the⠀improvement⠀and⠀development⠀of the⠀strategic⠀human⠀resource⠀business⠀partner⠀led⠀consulting⠀delivery⠀model at⠀UTMB. The⠀Director⠀HR⠀Consulting⠀Operations⠀collaborates⠀across the⠀strategic⠀business⠀units and⠀functions⠀throughout⠀UTMB and⠀will⠀partner⠀with those⠀stakeholders⠀to⠀optimize⠀the impact⠀of human⠀resource⠀talent⠀strategies⠀at all⠀levels in⠀the⠀organization.⠀This role⠀will also⠀serve as a⠀coach,⠀advisor,⠀and⠀partner⠀within the⠀human⠀resources⠀function⠀and with⠀leadership⠀throughout⠀the⠀institution.

Essential⠀Job⠀Functions:

Human⠀Resource⠀Operations⠀– Leads⠀a world⠀class team⠀of HR⠀Business⠀Partners⠀in the⠀development⠀and⠀execution⠀of all⠀core⠀business⠀operations⠀processes⠀and⠀programs⠀across the⠀institution.⠀Manages,⠀coaches,⠀supports,⠀and⠀develops a⠀team of HR⠀consultants⠀to enable⠀the⠀strategic⠀people⠀priorities;⠀develops⠀and⠀implements⠀data-driven⠀solutions⠀that shape⠀manager⠀capability;⠀and⠀collaborates⠀across a⠀matrix of⠀HR and⠀Legal⠀partners⠀to define⠀local⠀policies,⠀compliance⠀practices,⠀etc.

Professional⠀and⠀Organizational⠀Development⠀- Delivers⠀an⠀integrated⠀learning⠀and⠀professional⠀development⠀strategy⠀across the⠀institution⠀to support⠀strategic⠀workforce⠀capabilities⠀to assure⠀UTMB’s⠀position⠀as a⠀regional⠀employer⠀of⠀choice.

Culture⠀–⠀Revises⠀and⠀refreshes⠀the UTMB⠀Employee⠀Value⠀Proposition⠀to ensure⠀UTMB⠀consistently⠀attracts,⠀develops,⠀and⠀retains⠀exceptional⠀talent to⠀provide⠀world⠀class care⠀and⠀education⠀to the⠀communities⠀and⠀students⠀it serves.

• Resolves⠀escalated⠀issues⠀with the⠀highest⠀complexity,⠀visibility,⠀and⠀risk.
• Addresses⠀misconduct⠀and other⠀serious⠀employee⠀behaviors⠀in⠀partnership⠀with⠀leadership,⠀peers in⠀Human⠀Resources,⠀and Legal⠀profession;⠀establishes⠀and⠀manages⠀the⠀internal⠀escalation⠀process⠀and⠀ensures⠀all⠀escalations⠀are⠀addressed⠀within⠀agreed⠀timelines.
• Provides⠀reporting⠀to⠀external⠀agencies⠀as⠀required;⠀establishes⠀a⠀partnership⠀model to⠀address⠀employee⠀relations⠀issues and⠀provides⠀consultation⠀globally.
• Identifies⠀the⠀appropriate⠀approach⠀and⠀leverages⠀resources⠀to enhance⠀manager⠀capability;⠀guides the⠀team to⠀provide⠀one-on-one⠀consulting/coaching⠀with⠀senior/executive⠀business⠀leaders or⠀by⠀engaging⠀relevant⠀stakeholders⠀and Human⠀Resource⠀(HR)⠀partners⠀in⠀capability⠀building⠀conversations.
• Leads⠀the HR⠀Business⠀Partner⠀team to⠀partner⠀with HR⠀Centers of⠀Excellence⠀on⠀implementing⠀and⠀capitalizing⠀on⠀scalable⠀Human⠀Resources⠀programs⠀and⠀processes;⠀manages⠀Human⠀Resources⠀processes⠀by⠀aligning⠀talent⠀plans with⠀business⠀strategic⠀goals.
• Guides⠀and⠀oversees⠀the⠀identification⠀of needs⠀to design⠀and⠀implement⠀local⠀Human⠀Resource⠀(HR)⠀projects⠀or⠀programs⠀(e.g.,⠀critical⠀positions⠀retention,⠀mid-year⠀performance⠀checkpoint)⠀in⠀partnership⠀with⠀business⠀leaders⠀and Human⠀Resource⠀(HR)⠀partners;⠀oversees⠀project⠀planning⠀and⠀execution.
• Gathers⠀and⠀interprets⠀industry⠀trends⠀about⠀Human⠀Resources⠀programs⠀and⠀processes⠀and⠀identifies⠀execution⠀or⠀communication⠀gaps;⠀develops⠀and⠀proposes⠀action⠀plans to⠀address⠀the gaps⠀in⠀collaboration⠀with Human⠀Resources⠀Business⠀Partnership⠀and⠀business⠀leaders.
• Interprets⠀and⠀advocates⠀UTMB⠀values and⠀compliance⠀with Human⠀Resources⠀policies;⠀identifies/raises⠀needs to⠀mitigate⠀potential⠀risks by⠀collaborating⠀with Legal⠀advisors;⠀provides⠀guidance⠀to create⠀standardized/scalable⠀approach⠀for⠀enhancing⠀compliance.
• Identifies⠀the⠀strategy⠀for the⠀localization/update⠀of⠀policies⠀and⠀procedures⠀related to⠀managed⠀projects⠀and⠀programs;⠀gains⠀approval⠀from⠀business⠀leadership⠀in⠀partnerships⠀with Human⠀Resources⠀policy⠀owners and⠀Human⠀Resources⠀Business⠀Partners⠀(HRBP).

Marginal or Periodic Functions:

• Adheres to⠀internal⠀controls⠀and⠀reporting⠀structure.
• Performs⠀related⠀duties as⠀required.